Deck 11: The Ethics of Quality

Question 1

_____ increases challenges to provide quality care.

A) inflation.
B) escalation of costs.
C) decrease in regulation.
D) a and b

Answer 1

D

Question 2

Donabedian's model assists ethics-based healthcare administrators to make decisions on quality. Which of the following is not a part of the Donabedian model?.

A) structure
B) outcome
C) process
D) regulation

Answer 2

D

Question 3

_____ is part of the CMS system and links quality to value-based purchasing.

A) HCAHPS
B) Medicare for All
C) IHI
D) AHRQ

Answer 3

A

Question 4

You believe that quality assurance is your duty as a health administrator. Which theory below supports your belief?

A) deontology
B) utilitarianism
C) naturalism
D) beneficence

Question 5

An agency that was founded to support research on quality is _____.

A) The Joint Commission
B) AHRQ
C) PHA
D) SBAR

Question 6

In the Case of Quality in the Small Things, the front staff did not meet their responsibility for quality service. The administration should _____.

A) provide an orientation
B) create standards for quality
C) investigate the root cause
D) decrease the bonuses