Deck 13: Using Information Technology in Operations Management

Question 1

The Electronic Health Record has helped make more data available for operations performance analysis.

Answer 1

True

Question 2

The use of Computer applications in health care was encouraged by the American Recovery and Reinvestment Act ("ARRA") in 2009.

Answer 2

True

Question 3

Administrative and clinical data cannot and should not be joined together in an analysis because of the differences in that data.

Answer 3

False
The opposite is true, the operations manager can leverage both types of data together to analyze and evaluate operational performance.

Question 4

Unstructured data can be easily analyzed because of its free-form nature gives greater variation in outputs.

Question 5

Operational data in a healthcare IT application is normally organized into a database.

Question 6

The organization of data in a health IT application's normalized database structure makes analysis easy for the operations manager.

Question 7

Which of the following is an example of administrative data?

A) Blood pressure
B) Patient identification number
C) Respiration rate
D) Discharge plan

Question 8

Which of the following is an example of clinical data?

A) Insurance prior authorization
B) Medical supply inventory
C) Pharmacy par levels
D) History of current illness

Question 9

An EKG tracing is an example of:

A) Textual data
B) Structured data
C) Unstructured data
D) Administrative data

Question 10

Which of the following is defined as the common element that is used to relate tables to one another in a normalized database?

A) Index
B) Key
C) Variable
D) Array

Question 11

If applications being used in the organization do not have a report writing function, the operations manager may need to create a _________ that combines elements from multiple databases in one source.

A) Data warehouse
B) Query tool
C) Inferential estimate
D) Lookup function

Question 12

Which Microsoft Excel function can be used to join data tables together using a common element?

A) =VLOOKUP()
B) =SUMIF()
C) =JOINIF()
D) =FIND()

Question 13

How can Microsoft Excel be used to prepare an operations analysis if a query tool or data warehouse is not available?

Question 14

Describe how IT could hinder operational efficiency.

Question 15

Describe how IT can improve operational efficiency.

Question 16

How would the design of an application front end contribute to improved operational efficiency?