Deck 1: What Is Human Resource Management

Question 1

Employees are the human resources of an organization and its least valuable asset.

Answer 1

False

Question 2

In 1911, Frederick Taylor promoted labor efficiency as a result of the labor shortage in the early 20^th century.

Answer 2

True

Question 3

The 1920's Hawthorne studies revealed that work productivity increased if they thought management was concerned about their welfare.

Answer 3

True

Question 4

The Fair Labor Standards Act of 1938, enforced by the U.S. Department of Labor, was considered the precedent of labor unions, because it established federal minimum wage standards, child labor laws, and increased wages for overtime.

Question 5

Labor unions are membership labor organizations that are formed to protect employee rights.

Question 6

According to the American Health Care Organization, healthcare organizations have a 30% turnover rate for first-year employees and over a 40% turnover rate for direct care in skilled nursing facilities which could reflect a poor work environment.

Question 7

Job design defines how tasks are performed and the types of tasks that are part of a job.

Question 8

Job analysis defines how tasks are performed and the types of tasks that are part of a job.

Question 9

A contributing factor to the opioid epidemic is the statement by the pharmaceutical companies in the 1990s indicating opioids are not an addictive drug.

Question 10

When healthcare organizations compete outside the U.S., it is necessary to train foreign employees about U.S. culture to they assimilate well into the organization.

Question 11

The term 'telecommuting' was developed by Microsoft in 1973 because it was popular approach to providing work-life balance by allowing employees to work from home.

Question 12

Allied health professionals are an integral component of this industry, as they provide a range of essential healthcare services that complement the services provided by physicians and nurses.

Question 13

Allied health professionals constitute 75% of the U.S. health care workforce.

Question 14

Social security, unemployment insurance, workers' compensation, and unpaid family and medical leave are employee benefits required by law or voluntary benefits.

Question 15

Both employees and employers have established rights in their organization.

Question 16

According to a recent survey, the top reason for employee termination is ethical misconduct.

Question 17

Medical tourism is the medical travel of U.S. patients outside the U.S. borders to receive medical treatment because the U.S. cost is so high.

Question 18

Electronic health records, clinical decision support systems, IBM Wat¬son, digital health technology, and telemedi¬cine are all tools used by health professionals to improve patient care.

Question 19

A merger is an unequal transaction between two organizations in which one organization absorbs the other organization.

Question 20

Social media is defined as:

A) An electronic tool that provides a platform for customer interaction with the organization and each other
B) Printed media that focuses on consumers submitting written surveys regarding their opinions
C) An organization's website
D) a radio station devoted to education.

Question 21

Which of these statistics characterizes the U.S. healthcare industry?

A) The industry employs more than 5% of the U.S. workforce.
B) There are approximately 300 health occupations.
C) The workforce is comprised of over 15 million healthcare workers.
D) None of these are correct

Question 22

The recruitment and selection process of new employees must be legally defensible which means:

A) The process is systematic
B) The process is fair
C) The process adheres to legal standards.
D) All are correct statements.

Question 23

Which statement reflects the opioid crisis? :

A) Approximately 40% of opioid deaths were the result of opioid prescriptions.
B) The US Surgeon General has asked employers to develop regulations for opioid use.
C) The pharmaceutical companies promoted opioids as non-addictive drugs
D) A & C

Question 24

Which statement is correct about labor unions:

A) An organization that any employee can join so they will be protected.
B) HR is responsible for labor negotiations with the unions. .
C) A membership labor organization that protects their members' employee rights.
D) B&C

Question 25

Which of these statements is correct about the relationship between HR and employees?

A) HR should be treated as an internal consultant to managers.
B) HR provides training to employees.
C) HR and management should perform an internal audit to assess any issues with the organization.
D) All are correct.

Question 26

Which of the following statements about health care technology is true?

A) Electronic health records, clinical decision support systems, IBM Wat?son, digital health technology, and telemedi?cine are all tools used by health professionals to improve patient care. .
B) HR technology has moved toward automated employee engagement surveys. These data can assist management to deter?mine if organizational changes are needed to improve employee satisfaction
C) High-volume recruitment in the health indus?try has become highly automated with sophis?ticated recruitment management systems.
D) All are correct

Question 27

Terminating an employee is:

A) One of the most difficult management responsibilities
B) a reflection of a poor hiring process.
C) a reflection of poor management of the employee
D) All are correct

Question 28

The ultimate goal of strategic management is:

A) Maintain a sustainable competitive advantage
B) To develop short term goals.
C) To hire appropriate employees for short term planning.
D) All are correct.

Question 29

Job design focuses on :

A) Defines how tasks are performed
B) Defines the type of tasks to be performed in a job
C) Defines the workflow of an organization.
D) A & B

Question 30

Which of the following are mandatory benefits?

A) Retirement plans
B) Vacation leave
C) Sick leave
D)Social security

Question 31

Which are examples of team designs?

A) Functional teams
B) Cross development teams
C) Self project teams
D) Avatar teams

Question 32

Frederick Taylor was instrumental in HRM because:

A) Promoted scientific principles of productivity
B) Developed a differential pay system that is still used today
C) Both A and B
D) Neither statements are correct

Question 33

HRM can play a role in a high-performance organization by participating in:

A) Job analysis and job design
B) Recruitment and selection
C) Employer motivation
D) All are correct.

Question 34

Which statements are correct about human resource management?

A) Employees are the human resources of an organization and their least valuable asset.
B) HRM is a system of activities and strategies that focus on employee management.
C) Employee productivity must be a major goal of management.
D) B & C.

Question 35

Which federal organization was established in 1913?

A) Occupational Safety and Health Administration
B) Social Security Administration
C) Center for Medicaid and Medicare Services
D) U.S. Department of Labor

Question 36

Which statement is correct about the Hawthorne studies?

A) Promoted scientific management
B) Provided pay differential system
C) Provided workers with incentives
D) Changed physical work environment to assess work habit changes.

Question 37

The role of human resource management is:

A) Partnership between HRM and management
B) Help management create an ethical organizational culture
C) Collaborates with OSHA to train employees in safe procedures
D) All are correct

Question 38

What role can HR play in the post-merger process?

A) Oversight of the communication process of the change in the organization.
B) Developing new policies for the new organizational structure
C) Assisting employees with job placement if their jobs were eliminated..
D) All are correct

Question 39

MATCHING
-An electronic tool such that provides a platform for customer interaction to create public awareness of their business.

A)Social Media
B) Reward software
C) Labor Unions
D) Job Design
E) Human Resource Management
F)B.F. Goodrich
G) Job schedule redesign
H) Legally defensible
I) Allied health professionals
J) Voluntary Benefits

Question 40

MATCHING
-An HR software that supports employees' wellness activities. .

A)Social Media
B) Reward software
C) Labor Unions
D) Job Design
E) Human Resource Management
F)B.F. Goodrich
G) Job schedule redesign
H) Legally defensible
I) Allied health professionals
J) Voluntary Benefits

Question 41

MATCHING
-Membership labor organizations formed to protect their members' employee rights.

A)Social Media
B) Reward software
C) Labor Unions
D) Job Design
E) Human Resource Management
F)B.F. Goodrich
G) Job schedule redesign
H) Legally defensible
I) Allied health professionals
J) Voluntary Benefits

Question 42

MATCHING
-Defines how tasks are performed and the types of tasks that are part of a job.

A)Social Media
B) Reward software
C) Labor Unions
D) Job Design
E) Human Resource Management
F)B.F. Goodrich
G) Job schedule redesign
H) Legally defensible
I) Allied health professionals
J) Voluntary Benefits

Question 43

MATCHING
-Defined as a system of activities and strategies that focus on successfully managing employees at all levels of an organization to achieve organizational goals.

A)Social Media
B) Reward software
C) Labor Unions
D) Job Design
E) Human Resource Management
F)B.F. Goodrich
G) Job schedule redesign
H) Legally defensible
I) Allied health professionals
J) Voluntary Benefits

Question 44

MATCHING
-In 1900, the _______________ pioneered the establishment of an employee department to address labor concerns.

A)Social Media
B) Reward software
C) Labor Unions
D) Job Design
E) Human Resource Management
F)B.F. Goodrich
G) Job schedule redesign
H) Legally defensible
I) Allied health professionals
J) Voluntary Benefits

Question 45

MATCHING
-Examples such as flextime or compressed work schedules, may be an incentive for employee satisfaction and motivation.

A)Social Media
B) Reward software
C) Labor Unions
D) Job Design
E) Human Resource Management
F)B.F. Goodrich
G) Job schedule redesign
H) Legally defensible
I) Allied health professionals
J) Voluntary Benefits

Question 46

MATCHING
-Recruitment and selection process is ___________which means the processes is systematic and fair in order to objectively and fairly recruits and select potential employees.

A)Social Media
B) Reward software
C) Labor Unions
D) Job Design
E) Human Resource Management
F)B.F. Goodrich
G) Job schedule redesign
H) Legally defensible
I) Allied health professionals
J) Voluntary Benefits

Question 47

MATCHING
-_________________ are an integral component of this industry, as they provide a range of essential healthcare services that complement the services provided by physicians and nurses.

A)Social Media
B) Reward software
C) Labor Unions
D) Job Design
E) Human Resource Management
F)B.F. Goodrich
G) Job schedule redesign
H) Legally defensible
I) Allied health professionals
J) Voluntary Benefits

Question 48

MATCHING
-_________________which are not required by law, such as retirement plans, paid leave, and different types of family care can be considered a recruitment tool because they can attract qualified candidates.

A)Social Media
B) Reward software
C) Labor Unions
D) Job Design
E) Human Resource Management
F)B.F. Goodrich
G) Job schedule redesign
H) Legally defensible
I) Allied health professionals
J) Voluntary Benefits

Question 49

Define human resource management. Based on your experience, how do you think human resource management has played a role in your workplace? Human resource management is defined as a system of activities and strategies that focus on successfully managing employees at all levels of an organization to achieve organizational goals.

Question 50

Why is it important for employees to be familiar with legal and ethical issues in the health care workplace?

Question 51

What is the role of the Joint Commission in health care?

Question 52

What is the importance of training employees?

Question 53

What is the importance of allied health care professionals to the healthcare industry?