Deck 4: Creating a Culture of Professionalism

Question 1

Professionals can best serve their fields by meeting their obligations to:

A) Customers
B) Community
C) Society
D) All of the above.

Answer 1

D

Question 2

Medical professionalism is a set of behaviors, attitudes, and values that serves the interests of patients and society before one's own interests.

Answer 2

True

Question 3

Professionalism, as defined, contains all of the following basic components except:

A) Obligations
B) Character
C) Conduct
D) Quality

Answer 3

A

Question 4

PIE² stands for Personal (Intrinsic & Extrinsic) and Professional (Intrinsic & Extrinsic) Professionalism.

Question 5

Healthcare organizations that have lower levels of professional behavior or higher levels of unprofessional behavior tend to have more adverse patient care outcomes.

Question 6

Personal professionalism includes the following behaviors:

A) Caring about others.
B) Being an active learner.
C) Treating all people with respect.
D) Only A and C

Question 7

Successful medical professionalism requires:

A) Competency
B) Communication
C) Continuity
D) All of the above

Question 8

Other professional behaviors may include all of the following except:

A) Commitment to excellence.
B) Non-judgmental approach to patients.
C) Meeting the minimum standard professionalism.
D) Collegial approach when with a team.

Question 9

Sources of professionalism include the mission, vision, and values of an organization.

Question 10

Development of professionalism can occur in all of the following except:

A) Disciplinary actions
B) Meetings
C) Organizational culture
D) Hiring processes

Question 11

First Five Practices include all of the following except:

A) Model the way.
B) Inspire a shared vision.
C) Challenge the leadership.
D) Encourage the heart.

Question 12

Codes of conduct dictate professional duties and responsibilities.

Question 13

The American College of Healthcare Executive code of ethics include all of the following areas except:

A) Responsibilities to the profession.
B) Responsibilities to oneself.
C) Responsibilities to patients served.
D) Responsibilities to the organization.

Question 14

Physician professionalism did not originally emerge from the Hippocratic Oath.

Question 15

Professional oaths:

A) Reflect a binding promise.
B) Test a measure of professional skill.
C) Facilitate professional communication.
D) Assure an effective use of time.