Deck 3: Nonverbal Competence

Question 1

Which statement is true of spontaneous communication?

A) It involves the use of arbitrary symbols.
B) It occurs whenever we consciously control and inhibit natural expressions.
C) It is a biologically based signal system we share with other animals.
D) None of the above.

Answer 1

C

Question 2

According to Mehrabian, the three kinds of social meaning expressed through nonverbal communication are:

A) liking, status, and responsiveness.
B) self, object, and other adaptors.
C) gazing, looking, and seeing.
D) vocal qualities, characterizers, and segregates.

Answer 2

A

Question 3

When a friend says he is tired, and his slumped posture, slow movement, and red eyes give us information about just how tired he is, his nonverbals are doing which of the following in regard to his verbal statement?

A) Complementing
B) Accenting
C) Repeating
D) Contradicting

Answer 3

A

Question 4

When a speaker's vocal volume rises when she reaches her most important point, her nonverbals are doing which of the following in regard to her verbal statement?

A) Complementing
B) Accenting
C) Repeating
D) Contradicting

Question 5

Which of the following is the best example of an interaction territory?

A) A mall or public library
B) A baseball diamond with all the players during a game
C) A person's personal space bubble
D) A private residence

Question 6

Which of the following is the best example of a public territory?

A) A mall or public library
B) A baseball diamond during a game
C) A person's personal space bubble
D) A private residence

Question 7

Rashan feels most comfortable communicating with Ramli from a distance of about 2 feet. If he is typical of most Americans, then his use of personal space indicates he considers his relationship with Ramli to be:

A) intimate; he may be in love with her.
B) personal; he probably sees her as a casual friend.
C) social; he thinks of her as a colleague or a business partner.
D) public; he is probably lecturing to her.

Question 8

Which of the following is an example of a nonperson?

A) Someone who goes unnoticed by others and can therefore violate their personal space without causing a negative reaction
B) A person who makes herself so obnoxious that others put extra space between themselves and her
C) A person no one will like to talk to because he or she is so loud
D) None of the above

Question 9

Which is NOT true of how people use gaze?

A) Women gaze more than do men.
B) Women are more uncomfortable when visual contact is cut off than are men.
C) African Americans look more when talking and less when listening, as compared to whites.
D) Whites gaze a lot less than African Americans.

Question 10

Which of the following expresses the difference between looking and seeing?

A) Looking refers to gaze that occurs in public; seeing occurs in private.
B) Looking involves offensive amounts of eye contact; seeing is more polite.
C) Looking refers to gazing toward the other's eyes; seeing is defined as visual contact with the whole person.
D) All of the above

Question 11

Which is true of young people who, in the nineteenth century, made the transition from the farm to the city?

A) For the first time in their lives, they came under the scrutiny and surveillance of neighbors.
B) The move allowed them to free themselves of the anxieties they felt in the country; they were happier and calmer.
C) They no longer felt any need to follow rules of etiquette. They were free to express themselves as individuals.
D) They tried to follow the maxim "Mind your own business."

Question 12

Which is true of nonverbal behavior of middle-class urban dwellers in the nineteenth century?

A) The women expressed their personalities by wearing vivid colors.
B) The modern suit emerged for men: a dark, sober, anonymous uniform.
C) Women felt perfectly safe in the streets and often walked alone.
D) Nonverbal behavior was lively and designed to draw attention to the self.

Question 13

Hojin's posture suggests he is extremely happy. This message is being conveyed through which code?

A) The proxemic code
B) The kinesic code
C) The chronemic code
D) The vocalic code

Question 14

Hojin doesn't like Walter. When Walter talks to him, Hojin backs away from him to put more distance between them. His antipathy toward Walter is being conveyed through which nonverbal code?

A) The proxemic code
B) The kinesic code
C) The chronemic code
D) The vocalic code

Question 15

Hojin is late whenever he has to meet Walter. His low regard for Walter is conveyed through which nonverbal code?

A) The proxemic code
B) The kinesic code
C) The chronemic code
D) The vocalic code

Question 16

Hojin giggles nervously whenever he has to talk to Walter. His anxiety is conveyed through which code?

A) The proxemic code
B) The kinesic code
C) The chronemic code
D) The vocalic code

Question 17

Which is an example of a nonverbal illustrator?

A) The professor hits the desk to emphasize each main point.
B) The students start packing up their books to let the professor know class is over.
C) The students smile to show they are not hostile.
D) The professor bites his lip and paces back and forth when the students ask questions he can't answer.

Question 18

Which of the following is an example of a nonverbal adaptor?

A) The professor hits the desk to emphasize each main point.
B) The students start packing up their books to let the professor know class is over.
C) The students smile to show they are not hostile.
D) The professor bites his lip and paces back and forth when the students ask questions he can't answer.

Question 19

Which of the following is an example of a nonverbal affect display?

A) The professor hits the desk to emphasize each main point.
B) The students start packing up their books to let the professor know class is over.
C) The students smile to show they are not hostile.
D) The professor bites his lip and paces back and forth when the students ask questions he can't answer.

Question 20

Which of the following is an example of a nonverbal regulator?

A) The professor hits the desk to emphasize each main point.
B) The students start packing up their books to let the professor know class is over.
C) The students smile to show they are not hostile.
D) The professor bites his lip and paces back and forth when the students ask questions he can't answer.

Question 21

Which are the three parts of the vocalic code?

A) Contamination, invasion, and encroachment
B) Liking, status, and responsiveness
C) Olfaction, oculesics, and chronemics
D) Qualities, characterizers, and segregates

Question 22

When you want to reflect someone's emotions, you should do all of the following EXCEPT:

A) become aware of the other's stated feelings, nonverbal messages, and verbal content.
B) occasionally break in to comment on what you have seen.
C) wait for the other to acknowledge your reflection before moving on.
D) be vague and equivocal so the other person won't get angry at you.

Question 23

Which of the following statements is the best way to express your negative feelings to someone else?

A) You never pay any attention to me.
B) I felt left out when you told John how you felt but wouldn't tell me.
C) Life is very lonely and depressing.
D) If you don't know what I feel, there's no use telling you.

Question 24

MHC is based on which sense?

A) Taste
B) Touch
C) Vision
D) Hearing
E) Smell

Question 25

In the study by Wedekind and Furi, women preferred men who:

A) were muscular and well formed.
B) smelled dissimilar to themselves.
C) had the same color of eyes and hair color.
D) were the oldest children in the family.
E) had the best sense of humor.

Question 26

In Dale Leather's nonverbal scheme, physical appearance is described as:

A) an emblem.
B) an artifact.
C) a regulator.
D) a vocalic.
E) a haptic.

Question 27

The study of eye gaze is best described as an example of:

A) probability.
B) kinesics.
C) artifacts.
D) olfaction.
E) deception.

Question 28

The authors report the findings of a study conducted by Caso et al. in Italy. What did they study?

A) To what extent tourists use gondolas in Venice
B) Whether Italian women touch more than Italian men during communication
C) Gender differences in eye gaze during initial interaction
D) How Italians point
E) Hand gestures used by people who were lying

Question 29

All of the following are nonverbals that have been associated with the communication of affection except:

A) rapid blinking of the eyes.
B) great facial animation.
C) head nodding.
D) more eye contact.
E) greater use of illustrator gestures.

Question 30

Expectancy violations theory consists of two factors. The first is the violation valence and the second factor is which of the following?

A) Self-actualization in the accuracy of perceptions
B) Beggar before benefactor strategy
C) Myth of the unexpected
D) Hasty attribution syndrome
E) The reward value of the other person

Question 31

According to Andersen's Cognitive Valence Theory, the effects of too much immediacy are best described as:

A) the target shows little or no compensatory behavior or reciprocity.
B) the target will almost always try to compensate or resist intimacy.
C) the persuader is exhibiting too little interest in the attempt at persuasion.
D) immediacy has no effect at all on compensation or reciprocity.
E) the persuader is ineffective.

Question 32

Nonverbal codes are older and more trusted forms of communication than are verbal codes.

Question 33

Nonverbal codes usually occur in clusters.

Question 34

Nonverbal codes are more universally understood than verbal codes.

Question 35

The "beautiful room--ugly room" study of Maslow and Mintz showed that people's perceptions are rarely affected by environmental preferences.

Question 36

Leakage cues are cues that reveal a speaker's true feelings when he or she is trying to suppress them.

Question 37

Nonverbals that help control interaction flow are known as regulators.

Question 38

Nonverbals used to manage anxiety-producing, emotionally charged, or novel situations are called emblems.

Question 39

Nonverbals used to show emotion are called affect displays.

Question 40

Nonverbals that are like words and can easily be translated into verbal statements are called illustrators.

Question 41

The handshake was a very popular greeting in Europe in the sixteenth and seventeenth centuries.

Question 42

Vocalic messages are classed as verbal rather than nonverbal communication.

Question 43

When an equal-status stranger initiates touch, women tend to interpret it as dominance, whereas men interpret it as a friendly gesture.

Question 44

In general, higher status individuals are permitted to initiate touch more frequently than lower status individuals.

Question 45

When we respond to another's nonverbals in a way that increases involvement, we are reciprocating (as opposed to compensating).

Question 46

Equivocal communication should never be used in interpersonal communication.

Question 47

The statement "You've been annoying a lot of people lately" indicates that the speaker is owning his/her feelings of annoyance.

Question 48

It's not a good idea to seek specific feedback from others about how you express emotion. You should guess but not ask.

Question 49

Keeping a diary is a good way to become more aware of how you experience emotion.

Question 50

One way to help others clarify their feelings is to point out any contradictory or ambivalent expressions they give off.

Question 51

Tactile communication is extremely important from the time we are born throughout adulthood. Discuss the contexts and functions of touch as explained in your text. Be sure to include professional/functional; social/polite friendship; love/intimate; sexual; and adversarial contexts.

Question 52

According to Ekman and Friesen, there are six basic human emotions that, regardless of culture, have been communicated with remarkable similarity. What are these emotions, and how are they demonstrated? Be sure to discuss display rules.

Question 53

Territoriality is an important dimension of proxemics. Distinguish between public, interactional, home, and body territory, and describe how human interaction is affected by territoriality.

Question 54

What is equivocal communication, and how did Bavelas believe feelings should be expressed? Give sample situations where Bavelas's research could apply.