Deck 18: Exploring Leadership in the Health Industry: Concepts, Theories, and Applications

Question 1

People are _________ and resources are ________.

A) followers, impacted
B) led, managed
C) people, thoughts
D) managed, led
E) good, found

Answer 1

B

Question 2

Leadership is required in the health industry because:

A) problems of cost, quality, and access need to be solved.
B) government policies need to be evaluated.
C) too many people work in hospitals.
D) many technologies are complicated.
E) healthcare costs are too high.

Answer 2

A

Question 3

Why is the study of leadership important in the health industry?

A) It is another required subject.
B) There is much in the literature to read.
C) There is a significant lack of leadership morality, knowledge, skills, and abilities at the individual leader level.
D) To promote a successful career in evidence-based practice.
E) Management is no longer as important.

Answer 3

C

Question 4

Great leadership requires education, training, and:

A) a good job.
B) being fortunate.
C) a positive attitude.
D) experience.
E) funding.

Question 5

Which of the following is one of the four states of knowing?

A) Cognitive
B) Affective
C) Psycho-Motor
D) Evaluation
E) Conscious competence

Question 6

Leadership has been documented for over _______ years.

A) 500
B) 1000
C) 120
D) 4,300
E) 2,100

Question 7

Which of the following disciplines have contributed to leadership research, thought, and study?

A) Anthropology, archeology, social anthropology, political science, psychology, business, communication, and other disciplines
B) Psychology and political science
C) Anthropology, business, art, science, and other disciplines
D) Business and management
E) Archeology, social anthropology, social science, psychology, business, communication, and other disciplines

Question 8

There are four types of learning: Auditory, Reading/Writing, Kinesthetic, and:

A) Doing.
B) Copying.
C) Role Modeling.
D) Visual.
E) Exchange.

Question 9

Four salient constructs of the emotional intelligence model are: 1) self-awareness; 2) self-management; 3) ________________; and 4) social skills.

A) maturity
B) social awareness
C) personal relationships
D) listening
E) time management

Question 10

Hemisphere dominance refers to:

A) cultural identity.
B) leadership knowledge, skills, and abilities.
C) western leadership thought.
D) brain side preferences.
E) learning by seeing or doing.

Question 11

The __________ model describes the relationship between cost, quality, and access to care.

A) DCL
B) Iron Triangle
C) Hargrove and Glidewell
D) Transformational Leadership
E) None of these is correct.

Question 12

The __________ model provides a framework for examining health services and evaluating the quality of care.

A) Donabedian
B) DCL
C) Iron Triangle
D) Hargrove and Glidewell
E) Transformational Leadership

Question 13

The American public health system is charged with _______ functions.

A) twelve
B) eleven
C) ten
D) nine
E) eight

Question 14

Leadership thought is constructivist, meaning that early theories and models form the ____________ for the next theory or model.

A) variables
B) tools
C) knowledge and capabilities
D) foundations
E) bounded rationality

Question 15

There are several distinct phases of leadership thought. One of those phases is:

A) Rational Man.
B) Traitor.
C) Behavioral.
D) Transformational.
E) Ecological.

Question 16

The Great Man and Trait Phase of Leadership Thought is based on:

A) nurture.
B) natural.
C) nature.
D) nomenclature.
E) None of these is correct.

Question 17

The health industry exists in a very ______________ environment.

A) static
B) large
C) dynamic
D) complex
E) dynamic and complex

Question 18

The health workforce is a diverse and talented group of professions that comprise approximately __________ percent of the total U.S. workforce.

A) 8
B) 17
C) 12
D) 16
E) 9

Question 19

Knowledge is recalling information with familiarity gained through education, experience, or association; while _____________________is the understanding of the meaning of the information such as of a science, art, or technique in order to interpret and translate the information into action.

A) comprehension
B) an ability
C) a skill
D) cognitive domain
E) capability

Question 20

_______________ Planning is concerned with finding the best future for an organization and determining how the organization will evolve to realize that future.

A) Operational
B) Reality-based
C) Deterministic
D) Strategic
E) Kaizen

Question 21

______________ Planning is about finding the best methods, systems, and processes to accomplish the mission/purpose, strategies, goals, and objectives of the organization in the most effective, efficient, and successful way possible and focuses on internal issues.

A) Operational
B) Deterministic
C) Strategic
D) Reality-based
E) None of these is correct.

Question 22

The Macro-Environmental Forces include:

A) healthcare financing.
B) ecological forces.
C) technology.
D) legal and ethical forces.
E) both ecological forces and legal and ethical forces.

Question 23

One method to describe the cycle of leadership development is the Crawl, ___________, and Run Model.

A) Sit
B) Jog
C) Walk
D) Stand
E) None of these is correct.

Question 24

Internal orientation in a health organization, as opposed to external orientation, is the focus of which leadership group?

A) Chairman of the Board
B) Chief Operating Officer
C) Chief Executive Office
D) Vice President
E) Both Chief Operating Officer and Chief Executive Office

Question 25

The 'Crawl Stage' begins with:

A) self-awareness.
B) managing a team.
C) service line management entry-level positions.
D) understanding strategic planning.
E) organizational vision.

Question 26

Learning styles include visual, auditory, reading/writing, and kinesthetic.

Question 27

Understanding the personalities of subordinates, peers, and superiors in the health organization is imperative to the general success of healthcare leaders.

Question 28

Understanding personalities makes it harder for the healthcare leader to recognize potential, motivation, competitiveness, team structure, coalition building, interpersonal relationships, and communication.

Question 29

Knowing yourself is helpful for personal growth but will not improve your leadership of others.

Question 30

Healthcare executives must be able to lead and manage change within their organization.

Question 31

Descriptive Model describes how a system should function according to the model.

Question 32

Healthcare services that are average in value for the patient result in improved health status for the individual.

Question 33

There are three distinct phases of leadership thought.

Question 34

Leaders are "born," was the mantra for the behavioral phase.

Question 35

Xenophon popularized behavioral leadership thought.

Question 36

The dynamic environment of the health industry requires that competency and urgency serve as the hallmarks of leadership for the healthcare organization.

Question 37

Professional associations are optional for leaders who are not physicians.

Question 38

Comprehension is recalling information with familiarity gained through education, experience, or association.

Question 39

Strategic planning is concerned with finding the best future for your organization and determining how the organization will evolve to realize that future.

Question 40

Operational planning is about finding the best methods, systems, and processes to accomplish the mission/purpose, strategies, goals, and objectives of the organization in the most effective, efficient, and efficacious way possible.

Question 41

Planning is a destination.

Question 42

Experimentation, experience, and the ability to fail without consequences are important in the crawl phase.

Question 43

From a mentoring standpoint, in the walk stage, careerists must be given very explicit lessons and directions to learn very basic knowledge, such as what is a leader, what are leadership characteristics, and what do leaders do.

Question 44

In the walk stage, leaders begin to understand the complexities and challenges of managing teams.

Question 45

The theory of planned behavior, or TPB, is useful to the leader when thinking about the purpose of a group.

Question 46

Perceived behavioral control is how individuals perceive the social pressures surrounding their behavior.

Question 47

According to PAARP, assembling and providing the group charter are activities primarily related to leadership action.

Question 48

Teams and teamwork behaviors apply in any setting where health professionals interact on behalf of shared goals for care with patients or communities.

Question 49

In PAARP, the resource phase focuses on followership, leadership, and embedding mechanisms.

Question 50

Leadership in the DCL is recognized at four levels as the critical ingredient in the recipe for overall success.

Question 51

Much of leadership literature comes from ___________ approach or thought.

A) Asian
B) South American
C) Scandinavian
D) Western
E) French

Question 52

Jungian assessments are personality archetype evaluations that:

A) measure extraversion or introversion, sensing or intuition, thinking or feeling, and judging or perceiving.
B) measure extraversion or introversion, judging or intuition, thinking or feeling, and sensing or perceiving.
C) measure extraversion or introversion, judging or intuition, sensing or feeling, and thinking or perceiving.
D) measure Type A, Type B, and Type A/B personalities.
E) None of these is correct.

Question 53

Xenophon, Machiavelli, and Carlyle are most associated with the __________phase of leadership thought.

A) behavioral
B) consistency
C) ecological
D) trait
E) rational man

Question 54

Goals should be:

A) estimates.
B) difficult.
C) identified.
D) smart.
E) committed.

Question 55

The health leadership team will utilize a strategic and operational _______________ process to formulate an organization's mission, vision, strategies, goals, objectives, and action steps.

A) determination
B) planning
C) forecasting
D) monitoring
E) assessment

Question 56

Of the following, which is a directional strategy of a health organization?

A) Strengths
B) Objectives
C) Forecasts
D) Mission
E) None of these is correct.

Question 57

An extension of a health organization's purpose is its:

A) vision.
B) strategy.
C) mission.
D) objective.
E) horizontal integration.

Question 58

________________ are responsible for incorporating ethical frameworks and moral practice in the culture and operations of the health organization.

A) Ethicists
B) Moral Actors
C) Libertarians
D) Leaders
E) Legal Counselors

Question 59

As a foundation for ethics, ___________________Theories are methods for allocating _____________ resources in society.

A) Distributive Justice, funding
B) Developmental Economic, material
C) Distributive Justice, scarce
D) Deontological, scarce
E) Developmental Economic, scarce

Question 60

Market Justice is most closely aligned with:

A) egalitarianism.
B) pluralism.
C) libertarianism.
D) utilitarianism.
E) deontology.

Question 61

Flexner's publication in 1910 directly improved:

A) hospital standards.
B) scientific methods.
C) medical education.
D) All of these are correct.
E) both scientific methods and medical education.

Question 62

In 1918, the American College of Surgeons efforts directly improved:

A) hospital standards.
B) scientific methods.
C) medical education.
D) All of these are correct.
E) both scientific methods and medical education.

Question 63

Stakeholders influence the health organization in what areas?

A) Reimbursement
B) Policy decisions
C) Attracting employees
D) Both reimbursement and policy decisions
E) All of these are correct.

Question 64

Internal stakeholders of health organizations include:

A) physicians and surgeons.
B) nurses.
C) payers.
D) both physicians and surgeons and nurses.
E) All of these are correct.

Question 65

Each group, profession, and specialty in a health organization has:

A) a subculture.
B) differing expectations.
C) a role.
D) both a subculture and differing expectations.
E) All of these are correct.

Question 66

Health leaders need to be, as globalization increases, ________________, understanding, and capable to lead people from across the globe.

A) egocentric
B) instrumentally compliant
C) culturally aware
D) both egocentric and culturally aware
E) All of these are correct.

Question 67

In order to compare and contrast leadership perspectives across the globe, what constructs were used?

A) Assertiveness
B) Future orientation
C) Legitimate power
D) Both assertiveness and future orientation
E) All of these are correct.

Question 68

The supply chain in health care includes:

A) transportation of supplies.
B) storage of supplies.
C) management of supplies.
D) All of these are correct.
E) only transportation of supplies and storage of supplies.

Question 69

A reasonable estimated annual operating expense attributed to the healthcare supply chain for a typical hospital is ___________ percent.

A) 10
B) 35
C) 55
D) 16
E) 68

Question 70

Human resource systems in health organizations provide the framework to _____________ professionals and the various disciplines that comprise the labor force.

A) recruit
B) manage
C) empower
D) both recruit and manage
E) All of these are correct.

Question 71

Non-performing employees can be categorized into two groups: They are ______________ and _______________.

A) work avoiding; unskilled
B) work avoiding; Theory Y
C) Theory X; Theory Y
D) unproductive; work avoiding
E) unproductive; peer mentors

Question 72

Which model describes how a system should function?

A) Prescriptive
B) Systemic
C) Delta
D) Descriptive

Question 73

Meaningful use is using certified electronic health record (EHR) technology to:

A) improve quality, safety, and efficiency, and reduce health disparities.
B) engage patients and family.
C) improve care coordination and population and public health.
D) maintain privacy and security of patient health information.

Question 74

Mentoring can be both formal and informal and is a relationship between two individuals who have a mutually agreed-upon personal and/or professional set of _____________ to achieve.

A) outcomes
B) objectives
C) goals
D) objectives and goals
E) All of these are correct.

Question 75

Mentoring improves the ___________ to the organization.

A) legacy
B) loyalty
C) status
D) legacy and loyalty
E) None of these is correct.

Question 76

Systems knowledge and thinking is an older way of doing business that is not useful today because of the need to investigate and communicate complex issues.

Question 77

The core of systems thinking is seeking to understand how things are connected to each other in some sort of overall system.

Question 78

Xenophon wrote that leaders guide their people, their army, to success by courage and modeling leadership.

Question 79

Skill is the effective and timely utilization of knowledge that is comprehended; it is the learned power of doing something competently through a developed aptitude.

Question 80

Vision "buy-in" is not necessary for internal stakeholders; mission "buy-in," however, is required from internal stakeholders.