Deck 6: Listening to Others

Question 1

A friend comes to you with a problem. He has lied to his partner, and he feels terrible about it. Your initial response is "That was a lousy thing to do." This response is

A) probing
B) evaluative
C) interpretive
D) advising

Answer 1

B

Question 2

Listening is composed of which of the following elements?

A) comprehending
B) retaining
C) responding
D) all of the above

Answer 2

D

Question 3

Confirmation bias is

A) the psychological predisposition to listen to information that agrees with our beliefs and values and to ignore or distort information that disagrees with them
B) the psychological predisposition to listen to information that confirms another person's point of view
C) the psychological tendency to listen to information that contradicts our point of view
D) a psychological tendency to do the opposite of what someone orders us to do

Answer 3

A

Question 4

A shift response is

A) a type of conversational narcissism
B) a kind of interrupting response
C) a competitive vying for attention and focus on self by shifting topics
D) both a and c

Question 5

What percentage of their time do college students spend listening?

A) 22%
B) 33%
C) 44%
D) 55%

Question 6

Skepticism is

A) a process of seeking evidence that supports accepted beliefs
B) a process of tearing apart and finding fault with the beliefs and values of others
C) a process of examining claims, evaluating evidence and reasoning, and drawing conclusions based on possibilities
D) a process of examining claims, evaluating evidence and reasoning, and drawing conclusions based on probabilities

Question 7

Which of the following are valid generalizations about the differences between open- and closed-mindedness?

A) Open-mindedness means carefully examining every claim made by a speaker; closed-mindedness means discarding a claim previously found to be false even when a speaker tries to argue the point.
B) Open-mindedness means following where the evidence leads; closed-mindedness means refusing to examine one's beliefs and points of view when there is compelling evidence contradicting them.
C) Open-mindedness means listening to controversial beliefs even when evidence for these beliefs is weak or invalid; closed-mindedness is refusing to listen to controversial beliefs.
D) none of the above

Question 8

Burden of proof means

A) challenging someone who disagrees with your claim to "prove it is not true"
B) whoever makes a claim has the requirement to prove it
C) establishing the degree of possibility of the claim made
D) being open to the claims of others, even if you initially disagree

Question 9

Your friend Jonathan has a bad habit of turning any conversation into something related to his life. This is

A) conversational narcissism
B) information overload
C) an ad populum claim
D) none of the above

Question 10

The process of pretend listening is referred to as

A) confirmation bias
B) the vividness effect
C) skepticism
D) pseudolistening

Question 11

Your roommate says to you, "I can't understand why Jerry never wants to do anything with me. We're supposed to be friends, but whenever I asked him to shoot some hoops or go camping he turns me down." You respond, "Perhaps he doesn't enjoy those activities but would do other things with you. Next time encourage him to choose an activity that you can enjoy together." This is an example of

A) an evaluative response
B) an interpretive response
C) an advising response
D) both b and c

Question 12

The types of initial verbal reactions we make when another person comes to us with a problem, reveals a frustrating event, or is experiencing an emotional crisis are known as what?

A) critical listening
B) evaluative response
C) response styles
D) none of the above

Question 13

Conversational narcissism is best demonstrated in which of the following?

A) shift response
B) competitive interrupting
C) pseudolistening
D) all of the above

Question 14

Tom tells Sarah about a great new movie that is coming out. Sarah responds by stating that Tom does not have very good taste in movies, so she does not really trust his opinion. Which of the following does Sarah's comment represent?

A) true belief
B) skepticism
C) cynicism
D) uncritical listening

Question 15

Those who believe we did not land on the moon often ask those who say we did to prove that the moon landing was not faked. This is an example of

A) shifting the burden of proof
B) rationalizing disconfirmation
C) confirmation bias
D) all of the above

Question 16

A shift response is interrupting to seize the floor during a conversation.

Question 17

Cynicism is persistently finding fault with the beliefs and opinions of others.

Question 18

Men interrupt, on average, more than women do in conversation.

Question 19

Ambushing is listening with a bias toward attacking what the speaker says.

Question 20

True believers exhibit confirmation bias.

Question 21

Establishing the plausibility of a claim is the ultimate goal of a skeptic.

Question 22

Our burden of proof increases as our claims move from possibility to plausibility and then to probability.

Question 23

Frequency, timing, and solicitation are the three primary variables that determine the appropriateness of using the evaluative, advising, and interpreting responses.

Question 24

We should pay careful attention so that we can retain everything we hear.

Question 25

College students remember 80% of what they learn.

Question 26

Cynicism is a process of listening to claims, evaluating evidence and reasoning supporting those claims, and drawing conclusions based on probabilities.

Question 27

Confirmation bias is the tendency to seek information that contradicts one's beliefs.

Question 28

Probability is the creation of a logical case for your beliefs.

Question 29

Men are more likely to offer a solution to a problem than women are.

Question 30

"Can you give me an example of what you mean when you say that she is insensitive?" is an example of an exploratory question.

Question 31

Listening takes effort.

Question 32

Pseudolistening occurs when we listen for weaknesses and ignore the strengths of a speaker's message.