Deck 3: Verbal Communication

Question 1

Verbal messages are considered ______ codes which represent messages through symbols.

A) language
B) analog
C) personal
D) digital

Answer 1

D

Question 2

Nonverbal messages are considered ______ codes which represent messages through likeness or similarity.

A) language
B) analog
C) personal
D) digital

Answer 2

B

Question 3

We use ______ communication to convey clear and concise messages.

A) verbal
B) nonverbal
C) personal
D) relational

Answer 3

A

Question 4

We often use ______ communication when we want to communicate clearly.

A) verbal
B) nonverbal
C) personal
D) relational

Question 5

Which statement is true regarding the difference between verbal and nonverbal communication?

A) Verbal communication is more intentional, while nonverbal communication is less intentional.
B) Verbal communication conveys warmth, while nonverbal communication is more efficient.
C) Verbal communication is used to convey clear, concise messages, while nonverbal behavior is used to communicate our feelings and impressions.
D) Verbal communication is clearer, while nonverbal communication is more trusted.

Question 6

Verbal communication is best described as ______.

A) communication that is authentic and displays sincerity
B) a set of symbols used to express similarities and likeness
C) the way feelings and impressions are often expressed
D) a digital code used for content level meaning

Question 7

Jordan and Liz are arguing over which restaurant to choose for their dinner date Saturday night. Jordan blames Liz, stating, "You never care about my opinion." Liz rolls her eyes at his statement and retorts, "I just don't like the food at the restaurants you choose!" Which part of the communication is considered nonverbal communication?

A) Liz rolling her eyes
B) Jordan's statement that "you never care about my opinion"
C) Liz saying, "I just don't like the food at the restaurants you choose!"
D) the argument itself

Question 8

A system of words represented by symbols and used for a common purpose by a group of people is called (a) ______.

A) tongue
B) symbols
C) language
D) semantics

Question 9

Symbols that represent ideas, people, places, or concepts are known as ______.

A) words
B) semantics
C) phonemes
D) language

Question 10

The triangle of meaning is comprised of which three components?

A) symbol, referent, inference
B) word, meaning, inference
C) word, symbol, thought
D) symbol, thought, referent

Question 11

To say that symbols bear no likeness between the word (symbol) and the thing it represents, suggests that symbols are ______.

A) abstract
B) intentional
C) arbitrary
D) uniquely human

Question 12

Symbols are ______ because they can represent whole ideas rather than specific or concrete cases.

A) intentional
B) abstract
C) arbitrary
D) uniquely human

Question 13

In the English language, there is social agreement on what type of furniture the word desk pertains to, even though desks have many distinct looks. This social agreement best demonstrates which characteristic of symbols?

A) Symbols are culturally bound.
B) Symbols are ambiguous.
C) Symbols are abstract.
D) Symbols are intentional.

Question 14

The ability to use and misuse symbols suggests that symbols are ______.

A) intentional
B) uniquely human
C) specific
D) contextually bound

Question 15

Tucker, a student from Texas, refers to all soft drinks as "Coke." His roommate, Glen, from New Jersey, is very confused when Tucker hands him a root beer after offering him a Coke. This miscommunication occurred because symbols are ______.

A) uniquely human
B) mysterious
C) abstract
D) culturally bound

Question 16

The phrase "It's good!" has a completely different meaning for football fans than it does for people dining at a restaurant. This is an example of symbols as ______.

A) culturally bound
B) uniquely human
C) intentional
D) abstract

Question 17

In the English language, the word blue can refer to a color or a state of feeling melancholy. The word blue can be characterized as having which trait?

A) polysemy
B) coordination
C) symbolic meaning
D) social agreement

Question 18

______ break(s) down words into their smallest units of meaning.

A) Syntax
B) Semantics
C) Morphemes
D) Phonemes

Question 19

Which word below has the largest number of morphemes?

A) plan
B) port
C) transport
D) transported

Question 20

The study of ______ includes a recognition that misunderstanding may arise when connotative meanings are confused with denotative meanings?

A) phoneme
B) morpheme
C) semantics
D) syntax

Question 21

During his class, Peter often looks at an online dictionary to understand some of the words his professor uses. When Peter does this, he is looking for ______.

A) denotative meaning
B) synonyms
C) connotative meaning
D) syntax

Question 22

When she is with her musician friends, Tamar uses the word hot to describe music they create. She is aware that this is a good term because she is knowledgeable of its ______ meaning among her musician friends.

A) social
B) connotative
C) phonemic
D) denotative

Question 23

______ meaning refers to a word's formal or "dictionary" definition.

A) Phonemic
B) Social
C) Denotative
D) Connotative

Question 24

______ meaning refers to a word's informal meanings that are connected closely to our feelings and personal experiences.

A) Connotative
B) Denotative
C) Phonemic
D) Semantic

Question 25

______ meanings are highly public and frame the "correct" or "accepted" use of a word.

A) Syntactic
B) Semantic
C) Connotative
D) Denotative

Question 26

Demetri tells his dance partner Ahlam to "break a leg" before she goes on stage. Ahlam is alarmed that Demetri would wish her harm. Ahlam is most likely focusing on which type of meaning for the phrase "break a leg"?

A) connotative
B) denotative
C) syntactic
D) semantic

Question 27

Understanding the denotative and connotative meanings of a culture, and knowing when to use each, is an important part of ______.

A) nonverbal communication competence
B) semantic competence
C) verbal communication competence
D) analogic competence

Question 28

The level of meaning from most simple to most complex is ______.

A) syntax, semantics, morpheme, phoneme
B) phoneme, morpheme, semantics, syntax
C) morpheme, syntax, phoneme, syntax
D) phoneme, syntax, denotative meaning, morpheme

Question 29

______ deals with understanding how two or more words are arranged to produce more complex chains of meaning.

A) Syntax
B) Semantics
C) Phonemes
D) Morphemes

Question 30

Verbal messages aid in ______ social reality.

A) creating and changing
B) changing and predicting
C) creating and participating in
D) predicting and participating in

Question 31

The creation component of verbal communication has been shown to be important in ______.

A) disassembling computer-mediated communication to focus on face-to-face interaction
B) learning basic sounds of a language through continual exposure
C) employing strategies to communicate messages through gestures
D) establishing social, economic, and governmental systems

Question 32

What idea, coined by Sapir and Whorf, describes language as something we use to create and participate in social reality?

A) linguistic relativity hypothesis
B) maxim principle
C) mediated communication literacy theory
D) social constructionism

Question 33

Language that employs expressions and words that are broad enough to include rather than exclude particular groups of people is called ______ language.

A) inclusive
B) expressive
C) relational
D) cultural

Question 34

Which word below would most likely be considered inclusive language?

A) mailman
B) policeman
C) chef
D) mankind

Question 35

Language and its creation of social reality in the Hopi tribe and among English speakers is vastly different because ______.

A) there is no language system to express fear in among the Hopi tribe
B) the English language expresses time differently from the way the Hopi tribe expresses time
C) the way in which each language uses pronouns such as he and she is different
D) expressions of hope in the English language are different from the Hopi tribe

Question 36

The participation function of verbal communication allows us to participate in the social world by ______.

A) employing strategies to communicate messages through gestures
B) helping us establish social, economic, and governmental systems
C) allowing us to assert, promise, request, express, and perform
D) learn basic sounds of a language through continual interactions

Question 37

The ______ posits that we coordinate our actions with others to make and manage meaning.

A) coordinated management of meaning (CMM) theory
B) cooperative principle
C) theory of message design logic (MDL)
D) linguistic relativity hypothesis

Question 38

Which of these includes two of the levels of the CMM Theory?

A) gestures and speeches
B) mystery and literature
C) self and sounds
D) speech act and episode

Question 39

The various acts we perform through speech such as promises, threats, and assertions are known as ______.

A) speech acts
B) episodes
C) speech coordinator
D) speech rules

Question 40

You tell a joke during family dinner; this prompts others to tell a joke. You and your family then spend 20 minutes laughing and telling jokes to see who is funnier. According to CMM, which level of interpretation is this?

A) content
B) episode
C) coordination
D) mystery

Question 41

According to CMM theory, we establish rules that help guide us through our interactions with others. This is known as ______.

A) regulation
B) coordination
C) management
D) subordination

Question 42

Ned and Bob recognize that they should wait in line until it's their turn at the local burger place; otherwise, they might be seen as rude. This is an example of ______.

A) constitutive rules
B) social rules
C) interaction rules
D) regulative rules

Question 43

______ rules tell us what messages count as what and how our messages and behaviors are to be interpreted.

A) Social
B) Interaction
C) Constitutive
D) Regulative

Question 44

______ rules guide how we should behave in interactions and tell us how we should respond.

A) Social
B) Interaction
C) Constitutive
D) Regulative

Question 45

Rebekka walks into class and sits in the front row. When the teacher asks a question, she raises her hand and waits to be called upon. Rebekka is following the ______ rules that govern the classroom.

A) regulative
B) constitutive
C) social
D) interaction

Question 46

According to CMM theory, not all communication interactions unfold in predictable ways. Instead, some interactions are not easily explained or expected. This is known as which level of CMM?

A) mystery
B) relationships
C) episodes
D) changing content

Question 47

In CMM theory, our greatest moments of mutual understanding, happiness, and fulfillment in interpersonal communication are referred to as ______.

A) awakenings
B) peak communication experiences
C) meaningful moments
D) comprehension elevations

Question 48

What is the main idea of the cooperative principle?

A) We must be understanding of the differences of how others express themselves through verbal communication.
B) We must understand that there is an element of mystery to any message.
C) We must respond to conversations in ways that others expect as determined by the type or nature of the conversation.
D) We must allow for misunderstandings in communication and be cognitively complex in our approaches.

Question 49

Which of the following maxims in the cooperative principle is concerned with communicators offering the appropriate amount of information, given the situation?

A) quality maxim
B) quantity maxim
C) relevance maxim
D) manner maxim

Question 50

According to the cooperative principle, the ______ maxim controls our topics of talk and suggests that diverting focus or shifting "off topic" violates expectations of interaction.

A) quality
B) quantity
C) relevance
D) manner

Question 51

Distinct ways of thinking about communication situations, also known as our working models of communication that guide us in producing messages in response to difficult tasks, are called ______.

A) the cooperative principle
B) coordinated management of meaning
C) peak communication experiences
D) message design logics

Question 52

Message design logics (MDL) involve ______.

A) choosing our thoughts and deciding how to express them
B) imagining how our interactions might play out
C) being synonymous with "small talk"
D) teaching language to our children

Question 53

The ______ message design logic (MDL) is based on the idea that the goal of communication is to fully disclose our thoughts and feelings to others.

A) expressive
B) intentional
C) conventional
D) rhetorical

Question 54

Barb, the newly elected president of Lambda Pi Eta, is shocked by the low attendance at weekly meetings. At the next meeting, she decides to tell everyone exactly how she feels by letting the members know she is angry and they are wasting their time. This is an example of which message design logic?

A) rhetorical
B) conventional
C) emotional
D) expressive

Question 55

The ______ message design logic (MDL) is based on the idea that communication is a game to be played.

A) conventional
B) rhetorical
C) expressive
D) emotional

Question 56

The ______ message design logic (MDL) is based on the idea that communication can be used to reshape situations and identities to create desirable social realities.

A) conventional
B) rhetorical
C) expressive
D) emotional

Question 57

Which communication technique is used to accept responsibility for one's own feelings?

A) "You" statements
B) "Us" statements
C) "I" statements
D) "They" statements

Question 58

Verbal and nonverbal communication are not distinct from each other because they both send the same message.

Question 59

In nonverbal communication, things represented through likeness or similarity use an analog code.

Question 60

Verbal communication is an analog code.

Question 61

Nonverbal communication is more intentional than verbal communication.

Question 62

Symbols are used worldwide by both humans and animals.

Question 63

A physical apple is the referent of the word apple.

Question 64

The fact that the letters d, o, and g spell dog, yet nothing about the word resembles what a dog actually looks like, illustrates the arbitrariness of symbols.

Question 65

Polysemic words sound like other words.

Question 66

Phonemes combine to form morphemes, which are the largest units of meaning in language.

Question 67

One must master the ability to make the required sounds of words to be considered articulate.

Question 68

Syntax takes into account sounds of word parts.

Question 69

People who are competent in the use of syntax are considered grammatically correct.

Question 70

According to linguistic relativity hypothesis, our nonverbal communication codes shape our realities more forcefully than verbal messages.

Question 71

Gender inclusive language includes words such as chairman and mankind.

Question 72

Verbal communication allows us to participate in the social world by asserting, promising, apologizing, requesting, expressing, and performing.

Question 73

An important part of verbal communication is the ability to listen to others.

Question 74

Promises, threats, apologies, questions, and assertions are known as speech acts.

Question 75

According to the cooperative principle, our communication interactions are more successful when we act spontaneously and unpredictably.

Question 76

The conventional message design logic (MDL) is considered the most complex of the three message design logics.

Question 77

"I statements" consist of describing how you feel, indicating what makes you feel that way, and explaining why you feel the way you do.

Question 78

What is verbal communication? Give an example.

Question 79

How are symbols abstract? Give an example.

Question 80

How are symbols uniquely human?