Question 1

Developing an idea which is new to the world is known as _______________?&#10;A) Invention&#10;B) Innovation&#10;C) Modification&#10;D) Extension

Accepted Answer

Invention refers to the creation of a product or introduction of a process for the first time, something that is new to the world.

Question 2

Putting into practice anything that an organization has not done before is called _______________?&#10;A) Invention&#10;B) Innovation&#10;C) Modification&#10;D) Extension

Accepted Answer

Innovation refers to the process of implementing new ideas, creating dynamic products, or improving existing services. It is about bringing something new into practice that an organization has not done before, distinguishing it from invention, which is the creation of something that has never existed before.

Question 3

Which of these is not one of the six levels of novelty identified in new product development (NPD)?&#10;A) Modification&#10;B) Line extension&#10;C) New category&#10;D) System design

Accepted Answer

System design is not typically considered one of the six levels of novelty in new product development. The levels usually include modification, line extension, and new category, among others.

Question 4

Continuous improvement is a form of ____________________?&#10;A) Radical innovation&#10;B) Open innovation&#10;C) Step-change innovation&#10;D) Incremental innovation

Accepted Answer

Continuous improvement is characterized by small, incremental changes aimed at increasing efficiency and quality, which aligns with the definition of incremental innovation.

Question 5

The first stage of implementing continuous improvement is establishing an SOP. What is an SOP?&#10;A) Superior operating procedure&#10;B) Standard operating procedure&#10;C) Superior organizational process&#10;D) Standard organizational process

Accepted Answer

SOP stands for Standard Operating Procedure, which is a set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations.

Question 6

Which of these process steps is in the New Service Development (NSD) process but not included in the New Product Development (NPD) process?&#10;A) Business Analysis&#10;B) Marketing&#10;C) Personnel training&#10;D) Project authorization

Accepted Answer

Personnel training is specific to the New Service Development (NSD) process because services often require direct interaction with customers, necessitating specific training for staff to deliver the new service effectively. This step is not typically highlighted in the New Product Development (NPD) process, which focuses more on the design, development, and manufacturing aspects of tangible goods.

Question 7

Which of these is a barrier to effective continuous improvement?&#10;A) Openness to change&#10;B) Clearly defined purpose of the intended change&#10;C) Lack of ongoing commitment from senior management&#10;D) A well organised employee suggestion scheme

Accepted Answer

Lack of ongoing commitment from senior management is a barrier to effective continuous improvement because it can lead to insufficient resources, lack of direction, and diminished morale among team members, hindering the progress and sustainability of improvement initiatives.

Question 8

Organizations which link individual performance with organizational performance are known as ________________________?&#10;A) Enlightened organizations&#10;B) Learning organizations&#10;C) Innovative organizations&#10;D) Improvement organizations

Accepted Answer

The answer of Organizations which link individual performance with organizational...

Question 9

Soliciting ideas from many different sources, such as crowdsourcing, to create opportunities for new innovation, is referred to as ____________?&#10;A) Radical innovation&#10;B) Brainstorming&#10;C) Benchmarking&#10;D) Open innovation

Accepted Answer

Open innovation refers to the practice of soliciting ideas, insights, and solutions from external sources as well as internal ones to drive innovation. This approach contrasts with traditional models that rely solely on internal R&D efforts.

Deck 14: Innovation and Continuous Improvement