Question 1

Which of these is not a primary factor for locating a manufacturing facility such as an automotive assembly plant&#10;A) Access to raw materials&#10;B) Access to labour&#10;C) Availability of energy supply&#10;D) Proximity of customers

Accepted Answer

Proximity of customers is not a primary factor for locating a manufacturing facility like an automotive assembly plant, as these plants often distribute products over large areas and prioritize factors like raw materials, labor, and energy supply.

Question 2

Which of these operations would consider the proximity of customers as a primary factor in choosing a location?&#10;A) A domestic appliance manufacturer&#10;B) An oil refinery&#10;C) A solicitor's office&#10;D) An insurance company headquarters

Accepted Answer

A solicitor's office would consider the proximity of customers as a primary factor in choosing a location to ensure accessibility for clients seeking legal advice or services.

Question 3

What technique would a supermarket choose in order to locate one of their distribution centres?&#10;A) Weighted factor analysis&#10;B) Location intelligence&#10;C) Centre of gravity method&#10;D) Regression modelling

Accepted Answer

The Centre of Gravity method is specifically designed for finding the optimal location for a distribution center by considering the geographical location of suppliers and customers to minimize transportation costs.

Question 4

The four layout choices for a typical materials processing operation are fixed position, process, product, and _________ layout?&#10;A) Flexible&#10;B) Cell&#10;C) Linear&#10;D) Variable position

Accepted Answer

The correct answer is "Cell" layout. In manufacturing, a cell layout involves grouping together all the necessary machines and equipment needed to produce a product or component in a close arrangement or cluster. This layout is designed to focus on a specific set of processes or products, enhancing efficiency and flexibility in production.

Question 5

Which type of layout would be required for a shipbuilding operation?&#10;A) Fixed position&#10;B) Process&#10;C) Cell&#10;D) Product

Accepted Answer

Shipbuilding operations require a fixed position layout because the product (the ship) is too large and cumbersome to move from one station to another. Instead, workers and equipment come to the site where the ship is being built.

Question 6

Which type of layout would be most suitable for a domestic appliance assembly operation?&#10;A) Fixed position&#10;B) Process&#10;C) Cell&#10;D) Product

Accepted Answer

A product layout, also known as an assembly line, is most suitable for a domestic appliance assembly operation because it arranges the workstations and equipment in the order that they are used in the assembly process, allowing for efficient mass production of standardized products.

Question 7

In a flight catering kitchen what is the main benefit for changing from a product layout to a cell layout?&#10;A) Increased speed&#10;B) Improved quality&#10;C) Improved cost&#10;D) Reduced labour

Accepted Answer

A cell layout in a flight catering kitchen allows for specialization in preparing specific types of meals, which can lead to improved quality due to focused expertise and better quality control within each cell.

Question 8

The Servicescape is the term used to describe ______________?&#10;A) The ambience at the entrance to an operation&#10;B) The ambience at the exit from an operation&#10;C) The physical and psychological environment of the operation&#10;D) The signs and signals used to orient customers around an operation

Accepted Answer

The Servicescape refers to the physical and psychological environment of an operation, encompassing all the tangible and intangible aspects that create the service experience.

Question 9

Deciding to get another company to manufacture goods originally made by your company is called __________________?&#10;A) Procurement&#10;B) Outsourcing&#10;C) Offshoring&#10;D) Logistics

Accepted Answer

Outsourcing refers to the practice of having certain job functions or manufacturing processes performed by a third party outside of the company, rather than handling them internally.

Question 10

The separation of the front of house activities from the back of house activities, such as the central production of food for a number of schools is called _______________?&#10;A) Decentralisation&#10;B) Delayering&#10;C) Disintermediating&#10;D) Decoupling

Accepted Answer

Decoupling refers to the separation of different parts of a process or system, such as separating front of house activities from back of house activities in food production.

Deck 4: Locating, Designing, and Managing Facilities