Deck 2: Classical Approaches and Organizational Structure

Question 1

__________ is generally regarded as the father of scientific management.

A) Frederick Taylor
B) Max Weber
C) Henri Fayol
D) Mary Parker Follett

Answer 1

A

Question 2

Which of the following classical theorists believed that workers would do the least amount of work possible while seeking to demonstrate to superiors that they were working quickly?

A) Frederick Taylor
B) Max Weber
C) Henri Fayol
D) Mary Parker Follett

Answer 2

A

Question 3

That management should fully plan the work of every workman ahead of time was purported by

A) Frederick Taylor.
B) Max Weber.
C) Henri Fayol.
D) Mary Parker Follett.

Answer 3

A

Question 4

The famous pig iron experiment, resulting in an increased number of tons moved per day and the earnings of workers, while decreasing the average cost of handling each ton, is accredited to

A) Frederick Taylor.
B) Max Weber.
C) Henri Fayol.
D) Mary Parker Follett.

Question 5

Frederick Taylor believed that efficiency could be greatly enhanced by

A) considering relational and collectivistic approaches.
B) using more formal styles of communication.
C) eliminating wasted time and motion in performance of task.
D) using a highly formalized system of rules.

Question 6

Max Weber's works were introduced to the United States

A) around the same time as Frederick Taylor's.
B) at the beginning of the Industrial Revolution.
C) when they were translated to English in the 1940s.
D) after Fayol's Principles of Management were introduced.

Question 7

Which of the following classical theorists was responsible for contributing the bureaucratic theory?

A) Frederick Taylor
B) Max Weber
C) Henri Fayol
D) Mary Parker Follett

Question 8

The bureaucratic theory is also sometimes referred to as the __________ model.

A) legal-rational
B) scientific management
C) laissez-faire
D) time and motion

Question 9

Which of the following classical theorist's system relied heavily on rationality and a highly formalized system of rules?

A) Frederick Taylor
B) Max Weber
C) Henri Fayol
D) Mary Parker Follett

Question 10

Criticisms of Max Weber's bureaucratic beliefs include

A) over-specialization of work tasks.
B) potential for reduced employee motivation.
C) increased ability to adapt to industry competition.
D) both a and b

Question 11

Which of the following is one of Henri Fayol's functions of management?

A) discipline
B) planning
C) remuneration
D) centralization

Question 12

Henri Fayol's belief in managers having the right to give orders reflects which of his principles of management?

A) division of Labor
B) discipline
C) authority
D) unity of command

Question 13

Henri Fayol's belief in specialization of tasks reflects which of his principles of management?

A) division of Labor
B) discipline
C) authority
D) unity of command

Question 14

Henri Fayol's belief in the importance of allowing employees to initiate and carry out plans, thus encouraging high levels of effort, is reflect in which of his principles of management?

A) equity
B) order
C) esprit de corps
D) initiative

Question 15

In classical organizations, communication was formalized with a(n) __________ direction flow.

A) upward
B) downward
C) horizontal
D) diagonal

Question 16

Which of the following is a major way in which Mary Parker Follett differed from Taylor, Weber, and Fayol?

A) belief in highly formalized communication
B) belief in strictly enforced rules
C) belief in a shared sense of control
D) belief in a highly structured organization

Question 17

Which of the following was responsible for putting forth ideas of a collective approach to management, which challenged the machine metaphor?

A) Frederick Taylor
B) Max Weber
C) Henri Fayol
D) Mary Parker Follett

Question 18

Mary Parker Follett put fourth four principles that primarily emphasized

A) coordination.
B) hierarchy.
C) communication.
D) cross-functioning.

Question 19

Employees in a __________ organization report to two supervisors instead of one.

A) classical
B) matrix structure
C) virtual
D) boundaryless

Question 20

__________ organizations tend to outsource work as much as possible and have extremely large spans of control.

A) Classical
B) Matrix structure
C) Virtual
D) For-profit

Question 21

Describe the machine metaphor.

Question 22

Describe the rationale for Frederick Taylor's time and motion studies.

Question 23

Summarize how Mary Parker Follett's perspective differed from other classical theorists.

Question 24

In what ways do newer organizational forms violate traditional classical approaches?

Question 25

Discuss and compare the positions of the three classical theorists.

Question 26

Describe how Mary Parker Follett's contributions helped to move classical approaches toward the types of organizational processes we see today.