Deck 1: The Essentials Of Human Communication

Question 1

The statement,"I may be wrong about this but...," best illustrates the element of communication
Known as

A)feedforward.
B) punctuation.
C) displacement.
D)immediacy.

Answer 1

A

Question 2

Before going to a reception at the university president's house,Abby reminds her date,Homer,not to act like he's at a fraternity party.Abby wants Homer to be most aware of the __________ context.

A)physical
B) cultural
C) social-psychological
D)temporal

Answer 2

C

Question 3

E-mail,blogging,Google+,and Facebook are all examples of __________ communication.

A)computer-mediated
B) small group
C) public
D)intrapersonal

Answer 3

A

Question 4

The transactional view is more satisfying than the linear view because the process

A)is simpler.
B) allows each person to serve as both speaker and listener.
C) demonstrates that speaking and listening take place at different times.
D)explains everything about media communication.

Question 5

Which of the following statements is true of communication?

A)The more you communicate the better communicator you will be.
B) Good communicators are born,not made.
C) Fear of speaking in public is detrimental and should be eliminated.
D)None of the above.

Question 6

Biases or prejudices of the sender-receiver are examples of what kind of noise?

A)physical
B) psychological
C) semantic
D)channel

Question 7

Which of the following is true of communication contexts?

A)Contexts have at least four aspects.
B) Context has little bearing on how messages are conveyed.
C) Context is simply the physical environment in which communication takes place.
D)Context is the same as the content dimension of communication.

Question 8

The temporal dimension of context can consist of

A)the sequence of the message.
B) a message's position within a sequence of events.
C) the tangible environment in which the communication takes place.
D)culture.

Question 9

The news of Tom's promotion started spreading around the company well before the official
Announcement was made. The news of Tom's promotion is an example of __________ communication.

A) upward
B) downward
C) lateral
D) grapevine

Question 10

__________ communication is the general term used to describe communication from one source to
Many receivers who may be scattered throughout the world.

A)Mass
B) Intrapersonal
C) Public
D)Computer-mediated

Question 11

During a video-conference job interview for an entry-level position with a large fast-food chain,Melkamzer answers a series of questions posed by Annie,a regional manager.What type of ?communication did they both engage in?

A)small group communication
B) intrapersonal communication
C) computer-mediated communication
D)public speaking

Question 12

The linear model of communication is analogous with a(n)

A)arrow hitting or missing a target.
B) tennis game.
C) circus.
D)person solving a puzzle.

Question 13

When someone sends a message in response to your initial message,such as laughing at your joke,they are sending

A)feedback.
B) feedforward.
C) a metamessage.
D)paramessages.

Question 14

Before launching into her presentation to the board of directors,Sandra circulates through the room
Making small talk about the weather,the results of last night's ball game,etc.Sandra is engaging in

A)phatic communication.
B) metamessaging.
C) feedback.
D)back-channeling.

Question 15

Phatic communication is also referred to as

A)message overload.
B) more efficient.
C) small talk.
D)neutral communication.

Question 16

The information on the cover that entices the reader to buy a magazine would be an example of

A)feedback.
B) phatic communication.
C) informativeness.
D)feedforward.

Question 17

Which of the following myths of communication is identified in your book?

A)The more you communicate,the better your communication skills will be.
B) Once you start communicating effectively,you will always be effective.
C) Communication skills are learned.
D)Knowing your audience is very helpful in order to be effective.

Question 18

The vehicle through which we send messages is referred to as the

A)channel.
B) sender.
C) receiver.
D)metamessage.

Question 19

When Henri wants to share information with Chantal but not with others in a room,he switches from speaking English to speaking French,which Chantal understands.Which of the following best describes what Henri does to keep his comments to Chantal private?

A)He decodes his message in a way he thinks only Chantal will understand.
B) He changes the cultural context of the message in a way he thinks only Chantal will understand.
C) He changes the temporal context of the message in a way he thinks only Chantal will understand.
D)He encodes his message in a way he thinks only Chantal will understand.

Question 20

"Do you understand what I've just asked you to do?" is an example of a(n)

A)paradigm.
B) paraverbal.
C) anomaly.
D)metamessage.

Question 21

Sunglasses may be regarded as communication noise.

Question 22

The process of communication is reversible and erasable.

Question 23

"You cannot not respond to the messages of others" expresses which principle of communication?

A)Communication is inevitable.
B) Communication is irreversible.
C) Communication is purposeful.
D)Communication involves content and relationship dimensions.

Question 24

Daydreaming is an example of psychological noise.

Question 25

Mario has a deep commitment to the identity and beliefs of his Puerto Rican-American culture,following customs,and embracing specific artifacts. This is Mario's

A) ethnocentrism.
B) stereotypes.
C) ethnic identity.
D) social-psychological context.

Question 26

The punctuation of communication is the segmenting of the continuous stream of communication into smaller pieces.

Question 27

Some communication has no effect on those involved in the process.

Question 28

Ethnic identity refers to

A)one's commitment to the beliefs and philosophy of one's own culture.
B) the tendency to judge other cultures based on one's own culture.
C) the ability to take the perspectives of people of other cultures.
D)adapting to the communicative style of people from other cultures.

Question 29

All messages involve content and relationship dimensions.

Question 30

Ambiguity is tolerated more in low-uncertainty-avoidance cultures than in high-uncertainty-avoidance ?cultures.

Question 31

Bobby: "I got a new bat!" Jan: "That's great.I can't wait to see you swing it at the game next
Saturday." Bobby: "Not that kind of bat! His name is Del and he's my new pet." This exchange between Bobby and Jan best illustrates which principle of communication?

A)Communication is ambiguous.
B) Communication is a package of signals.
C) Communication is punctuated.
D)Communication is purposeful.

Question 32

Individualistic cultures put more emphasis on self-reliance,

A)independence and individual achievement.
B) Independence and group achievement.
C) independence and social bonds.
D)social bonds and conformity to the larger social group.

Question 33

The tendency to divide the various communication transactions into sequences of stimuli and responses is referred to as

A)compartmentalization.
B) departmentalization.
C) punctuation.
D)sequentization.

Question 34

With advances in technology,few differences exist between face-to-face and computer-mediated communication.

Question 35

Choice points are moments when you have to make choices regarding your communication.

Question 36

Dong-Sun and Chris had a very serious argument during which Dong-Sun said some very hurtful
Things to Chris.After the argument,he tried to apologize to for what was said during the argument.DongSun's later behavior best reflects which principle of communication?

A)Communication is a package of signals.
B) Communication is punctuated.
C) Communication is transactional.
D)Communication is irreversible.

Question 37

During a department meeting,Antonio's boss was discussing the new software that will be
Implemented in the department. Anthony was daydreaming about his upcoming vacation. We can assume that Anthony's boss's message to Anthony was distorted by __________ noise.

A) physical
B) psychological
C) semantic
D) physiological

Question 38

Christina and DeAnna were having a quiet conversation over drinks before the band started to play,but now they have to shout and even then can't really hear what the other is saying.We can assume that once the band started to play,the signal-to-noise ratio in this scenario

A)went from high signal/low noise to low signal/high noise.
B) went from low signal/high noise to high signal/low noise.
C) went from low signal/low noise to high signal/high noise.
D)didn't change and had nothing to do with the communication problems they experienced.

Question 39

Competence refers to your interpersonal communication abilities rather than to small group or public speaking abilities.

Question 40

According to your book,competent communicators

A)are born,not made.
B) think critically and mindfully.
C) do not consider power important in the communication process.
D)constantly change their ethics based the context.

Question 41

__________ is anything that interferes with your receiving a message.

Question 42

__________ is a form of interpersonal communication that proceeds by questions and answer.

Question 43

The concept of __________ suggests communication has consequences for those involved in the ?process.

Question 44

The communication __________ is the vehicle or medium through which messages pass.

Question 45

People with high ethnocentrism view different cultures as __________ to their own culture.

Question 46

__________ refers to the degree to which a culture values predictability.

Question 47

People are either ethnocentric or not ethnocentric.

Question 48

Lecia had a great conversation with Brad at a party the first time they met,but subsequent conversations have not been as good.This illustrates that communication is __________.

Question 49

The __________ context has to do with the status relationships among speakers.

Question 50

Some motivation leads people to communicate; this is the same as the principle that __________.