Deck 4: Verbal Messages

Question 1

The principle of cooperation assumes that

A)keeping peace in a relationship takes precedence over disagreement.
B) communicators should avoid embarrassing others,especially in public.
C) communicators should help people understand each other.
D)direct communication is preferable to indirect communication.

Answer 1

C

Question 2

When Lilly confided to Meisha that she was a lesbian,Meisha replied with,"Gosh,Lilly,you don't look gay." Meisha's reply was

A)appropriate.
B) heterosexist.
C) confirming.
D)disconfirming.

Answer 2

B

Question 3

The statement,"Anderson is such a jerk! I hate him." contains

A)a snarl word.
B) a purr word.
C) metacommunication.
D)disconfirmation.

Answer 3

A

Question 4

This type of deception is used to make oneself look good:

A)pro-social
B) self-enhancement
C) selfish-deception
D)antisocial deception

Question 5

Which of the following statements is true of direct and indirect speech?

A)Direct messages are typically less polite than indirect messages.
B)"Do my laundry!" is an example of an indirect message.
C) Direct messages allow you to express a desire without insulting or offending anyone
D)Indirect messages do not cause miscommunication.

Question 6

Which of the following is an appropriate way to avoid ageism?

A)Assume older people aren't interested in the world around them.
B) Talk louder and slower to older people regardless of whether they appear to be hard of hearing.
C) Remember to refresh older people's memories every time you see them.
D)Engage older people in conversation as you would wish to be engaged.

Question 7

When Don,who is an openly gay man,meets Mehmet,Mehmet automatically assumes that Don
Must also know Rick,Mehmet's gay residence-hall director. Mehmet's tendency to assume that Don and Rick would probably know each other can be described as

A)sexist.
B) polarization.
C) non-evaluative language.
D)heterosexist.

Question 8

When Brad told Jeremy,"I'm going to study really hard for that history test," and Jeremy replied,"I
Know you will.You have a real drive to do well in school.I admire you." Jeremy engaged in

A)confirmation.
B) disconfirmation.
C) rejection.
D)allness.

Question 9

Of the following terms,which is the highest in abstraction?

A)chairs
B) furniture
C) things to sit on
D)the wing chair in Sandra's living room

Question 10

Which statement is an example of nonsexist language?

A)The average student is worried about his grades.
B) The competent student knows her limitations.
C) The first-year students may require extra attention.
D)The fireman climbed the tree to rescue the cat.

Question 11

Intensional orientation refers to the tendency to

A)view people how they are labeled rather than how they actually exist.
B) respond to things as they are rather than as they are labeled or talked about.
C) see the middle ground as well as the extremes.
D)group unlike things together and to assume that because they have the same label,they are all alike.

Question 12

The local newspaper used to solicit readers to submit their comments about articles in the online edition of the newspaper. Readers did not have to give their name,and many of the comments were extreme. This is an example of __________ messages.

A)onymous
B) anonymous
C) connotative
D)denotative

Question 13

Which of the following is the BEST example of an indirect response to "What's for dinner,Honey"?

A)"I'm not cooking tonight.I ordered Chinese take-out."
B) "Why do you always ask me that as soon as I get home from work?"
C) "Tommy said that the new Mexican place down the street is great and they deliver."
D)"Fish."

Question 14

Ali is engaging in __________ when he retains a judgment of a close friend,despite the inevitable
Changes in the friend.

A)static evaluation
B) symbolic language
C) the principle of peaceful relations
D)evaluative language

Question 15

Arellia believes that people should tell it like it is when communicating with others because being upfront saves time and energy in the long run.Arellia's guiding principle in verbal communication is

A)directness.
B) face-saving.
C) peaceful relations.
D)self-denigration.

Question 16

In communicating with others verbally,Mariam tries not to say anything that might shed negative light on the person she is communicating with.According to your text,Mariam's guiding cultural principle in verbal communication is

A)face-saving.
B) peaceful relations.
C) cooperation.
D)directness.

Question 17

Of the following terms,which is the lowest in abstraction?

A)cats
B) my orange tabby,Murray
C) animals
D)carnivores

Question 18

When editing the company newsletter,Janet includes the anniversaries of all the traditionally married couples,but omits the anniversaries of the office's same-sex couples' commitment ceremonies. Janet's behavior can be described as

A)sexist.
B) racist.
C) heterosexist.
D)ageist.

Question 19

The denotative meaning of a word

A)is subjective.
B) is found in a dictionary.
C) includes the word's emotional meaning.
D)is the meaning a speaker gives to the word.

Question 20

When Nancy told Philip,"I'm so stoked! I got an A on my chemistry midterm," and Philip replies
With ,"I'm hungry.Let's get some lunch," Philip engaged in

A)confirmation.
B) disconfirmation.
C) rejection.
D)indiscrimination.

Question 21

Instead of saying,"I'm bored with this conversation," you say,"It's getting late and I have to get up early tomorrow." The second statement,which allows you to express a desire without offending someone,is a(n)__________ message.

Question 22

A useful extensional device that can help you avoid ____________ is to end each statement,sometimes verbally,but always mentally,with an et cetera (etc.)

Question 23

When we focus on classes of individuals or objects or events and fail to see that each is unique,we have the misevaluation of

A)static evaluation.
B) polarization.
C) indiscrimination.
D)fact-inference confusion.

Question 24

Terms such as "policeman," "fireman," and "salesman" are examples of __________ language.

Question 25

Connotations of words are found in dictionaries.

Question 26

If a person is described as a "gay athlete" or "lesbian doctor," the description illustrates the linguistic prejudice of __________.

Question 27

The principle of cooperation and the principle of peaceful relations are compatible with one another.

Question 28

"Gay men have such good fashion sense" is a heterosexist statement.

Question 29

"Mankind will soon walk on Mars" is an example of sexist language.

Question 30

Using "etc." helps speakers to avoid

A)fact-inference confusion.
B) allness.
C) bypassing.
D)indiscrimination.

Question 31

Mandatory retirement laws and age restrictions in certain occupations can be referred to as

A)ageism.
B) allness.
C) institutional ageism.
D)bypassing.

Question 32

Companies' reluctance to hire members of minority groups is an example of individual racism.

Question 33

The fact that same-sex marriage is illegal in many states is an example of institutional heterosexism.

Question 34

A good way to guard against a static evaluation is to use

A)a date subscript.
B) polarization.
C) fact-inference confusion.
D)intentional orientation.

Question 35

It is best to use cultural identifiers that are recognized and used by cultural groups themselves.

Question 36

One of the principles of verbal messages is that message meanings are in __________.

Question 37

Using indirect language allows people to express a desire without insulting or offending others.

Question 38

Which is the BEST example of a factual statement?

A)Paula is unreasonably angry.
B) Lene harbors resentment.
C) Marwan is driving a green Jeep.
D)Francois seems to prefer Jeeps.

Question 39

Once you have established your own connotations for expressions such as "I love you," they rarely change throughout your lifetime.

Question 40

"The governor is either with us or against us" is an example of polarization.
160
Copyright ©2014,2011,2008 Pearson Education,Inc.All rights reserved.
Instructor's Manual and Test Bank for Essentials of Human Communication,Eighth Edition

Question 41

When you talk down to people who are older,you are engaging in __________.

Question 42

Maris sees Hallon playing cards in the student center.Maris tells Sam,"I see Hallon over there
playing cards." Sam replies,"Hallon will probably win." Maris's utterance is a statement of __________.Sam's utterance is a statement of __________.

Question 43

Using terms preferred by members of different cultures to talk to and about them requires using appropriate __________.

Question 44

If you avoid immediately labeling people,objects,and events and instead focus on how you actually see them,you are engaging in __________ orientation.

Question 45

There are two types of meanings: __________ and __________.