Deck 5: Nonverbal Messages

Question 1

Most business transactions take place in which proxemic distance?

A)social
B) public
C) personal
D)intimate

Answer 1

A

Question 2

The facial feedback hypothesis posits that

A)if you give positive facial cues to others,they will reciprocate.
B) negative facial cues have little effect on the feedback people receive.
C) facial expressions influence levels of physiological arousal.
D)if you feel sad,smiling will eliminate the sadness.

Answer 2

C

Question 3

People in monochronistic cultures

A)don't pay much attention to color.
B) compartmentalize time.
C) value silence.
D)value traditions.

Answer 3

B

Question 4

When we are listening to someone speak,we are not passive; rather,we nod our heads,purse our lips,lean forward,and so on.These nonverbal behaviors function to

A)repeat verbal messages.
B) accent verbal messages.
C) control the flow of verbal messages.
D)help the speaker adapt to the interaction.

Question 5

Barack has placed a nameplate on his desk with his name and title.This is an example of a(n)

A)central marker.
B) boundary marker.
C) earmarker.
D)lineal marker.

Question 6

Gila holds up two fingers while telling Henry she'll be back in two minutes.Gila has used nonverbal
Communication to __________ verbal communication.

A)regulate
B) repeat
C) complement
D)contradict

Question 7

During stressful situations,Andre tends to play with his glasses to calm his nerves and focus his
Attention.Andre's nonverbal action is an example of an

A)emblem.
B) adaptor.
C) affect display.
D)illustrator.

Question 8

When you avoid eye contact or avert your glance to help maintain privacy,this is also known as

A)the facial feedback hypothesis.
B) eye avoidance.
C) civil inattention.
D)an emblem.

Question 9

By paying attention to a person's paralinguistic cues,we can reasonably judge the ________ of that ?person.

A)physical state.
B) gender
C) race
D)personality

Question 10

During her speech to persuade her classmates to get involved in campus politics,Leatrice pounds the podium to draw her audience's attention to a particularly important point.Leatrice has used nonverbal communication to __________ verbal communication.

A)regulate
B) illustrate
C) complement
D)accent

Question 11

Paralanguage may be defined as the

A)nonverbal dimension of gesture.
B) vocal,verbal dimension of speech.
C) vocal,nonverbal dimension of speech.
D)movements of the small muscles of the face.

Question 12

Olivia does not want Justin to know she is disappointed with the golf clubs he gave her for her birthday,so she smiles broadly and jumps up and down as if very excited.Olivia's use of nonverbal communication is an example of which principle of nonverbal communication?

A)Nonverbal communication helps manage impressions.
B) Nonverbal messages structure conversation.
C) Nonverbal messages can influence communication.
D)None of the above.

Question 13

Artifactual communication would include

A)jewelry and clothing.
B) winking and nodding.
C) nearness and contact.
D)pupil dilation and eye contact.

Question 14

Generally,people use facial management techniques to

A)enable them to express feelings while achieving desired effects.
B) show how they really feel about others.
C) establish territorial boundaries.
D)distance themselves from others.

Question 15

When you come into a lecture hall early,place your books and jacket on a seat,and then go out to talk with friends,you have engaged in behavior best described as

A)dominance.
B) transactional.
C) relational.
D)territorial.

Question 16

Which of the following is NOT a function of silence?

A)signaling the solemnity of a message
B) demonstrating superiority over a co-worker
C) demonstrating socioeconomic status
D)using it as a weapon.to hurt others

Question 17

Fatima only wears one kind of perfume,Serenity.When Allison's friends smell Serenity,they ?instantly think of Fatima.In this case,the perfume's smell functions as a(n)__________ message.

A)identification
B) ritualistic
C) attraction
D)control

Question 18

Which of the following is a benefit of effective nonverbal communication use?

A)more success at influencing others
B) less need to communicate verbally
C) improvement in online communication skills
D)less need for written communication skills

Question 19

Which of the following is true concerning the research on nonverbal communication functions?

A)Researchers have found that it is more difficult to detect lying by interpreting nonverbal cues than most people think.
B) Nonverbal communication has little to do with persuasion.
C) People use verbal communication more than nonverbal communication to manage how others see ?them.
D)Emotional expression is more clearly evident in verbal communication than in nonverbal communication.

Question 20

In which of Edward Hall's spatial zones do we keep our friends,where we are able to grasp them at arm's length?

A) intimate
B) personal
C) social
D) public

Question 21

Body piercing and tattoos are types of __________ communication.

Question 22

Your regular seat in a classroom is an example of a secondary territory.

Question 23

During team meetings,Luc doodles.This is an example of a self-adaptor.

Question 24

Eye messages vary with both culture and gender.

Question 25

Emblems are generally paralinguistic cues.

Question 26

The personal distance is the closest of all of Hall's four distances and ranges from the close phase of actual touching to the far phase of 6 to 18 inches.

Question 27

Hugo has a habit of being a "close talker," and this makes Barbara uncomfortable.To keep Hugo
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Instructor's Manual and Test Bank for Essentials of Human Communication,Eighth Edition
from invading her space,Barbara has started crossing her arms in front of her to keep Hugo at a more ?comfortable distance.Barbara's nonverbal actions are an example of a(n)__________-adaptor.

Question 28

Which of the following is NOT a meaning of touch?

A) positive emotions
B) task-related
C) ritualistic
D) touch avoidance

Question 29

Nonverbal messages may be used with verbal messages in at least six ways:1)__________,2)__________,3)__________,4)__________,5)__________,6)__________.

Question 30

The two important messages that smell communicates are attraction and identification.

Question 31

__________ territories are areas you can call your own,such as your room or your office.

Question 32

Monochronemic societies tend to schedule many different tasks at one time.

Question 33

Any type of gesture that directly translates into a word or phrase is called a(n)_____________.

Question 34

Proficiency in sending and receiving nonverbal messages can directly affect a person's popularity.

Question 35

Silence tends to serve the same functions in most cultures.

Question 36

Another term for time communication is haptics.

Question 37

Your facial expressions can influence some feelings,but not all.

Question 38

If you leave your jacket on the back of a chair in the library while you search the stacks,you have placed a(n)__________ marker.

Question 39

Karen's realtor suggested that she bake bread in the oven right before holding an open house for prospective buyers,so that the house would smell "homey." The realtor's suggestion is an example of creating a nonverbal __________ message.

Question 40

Shaking hands,hugging,or kissing upon greeting someone is an example of __________ touch communication.

Question 41

A positive correlation exists between touch avoidance and __________.

Question 42

Temporal communication,or chronemics,concerns the study of __________.