Deck 12: Facility Management Analytics

Question 1

Through the ticketing system, customers are linked to previous purchases by matching their data, which helps build a history of their interests.

Answer 1

True

Question 2

It is very hard to track ticket purchasers.

Answer 2

False

Question 3

It is very hard to track ticket users.

Answer 3

True

Question 4

e-Marketing efforts after an event are just as important as those before an event.

Question 5

Give at least two examples of how analytics are impacting facility's operational systems.

Question 6

The largest benefit of utilizing energy analytics is to benchmark and monitor utility consumption and quantify cost savings that result from understanding how utilities are used.

Question 7

Rogers Arena collects 5,000,000 data points per day, which is then used to derive an optimal plan for the building.

Question 8

Which of the following is NOT a strategy used by Levy Restaurants for food analytics?

A) video cameras monitoring food preparers
B) dynamic, digital menu boards
C) video cameras with heat mapping technology
D) programmed tablets in suites
E) none of the above

Question 9

Winning is a significant per cap driver for most professional teams.

Question 10

What are some other drivers (other than winning) that can help fuel addition food and beverage sales at a venue?

Question 11

Parking analytics can be impacted by weather and other events in the area.

Question 12

Parking analytics can examine the following except:

A) total number of vehicles parked per event
B) if and when parking lots reach capacity
C) ingress/egress times on each route
D) license plates
E) all off the above are part of parking analytics

Question 13

Ticketmaster was involved with the sale of over 150 million sports tickets in 2015, generating a trove of usable data.