Deck 6: Interprofessional Communication: Health Care Teams and Medical Interpreters1

Question 1

The Institute of Medicine found that preventable medical errors are responsible for how many deaths in U.S. healthcare organizations each year?

A) 54000
B) 67000
C) 78000
D) 98000
E) 110000

Answer 1

D

Question 2

The Joint Commission found that what percentage of of the root causes of unexpected patient deaths are related to poor communication?

A) 0.52
B) 0.66
C) 0.72
D) 0.78
E) 0.81

Answer 2

B

Question 3

Jane is referred by her primary care physician to a dermatologist, who runs some blood tests requested by the primary care physician. This is an example of which type of health care team?

A) Nominal care team
B) Unidisciplinary team
C) Multidisciplinary team
D) Interdisciplinary team
E) Transdisciplinary team

Answer 3

A

Question 4

Austin is a surgeon who works with other surgeons as well as several surgical nurses to develop a new protocol for use in the operating room. This is an example of which type of health care team?

A) Nominal care team
B) Unidisciplinary team
C) Multidisciplinary team
D) Interdisciplinary team
E) Transdisciplinary team

Question 5

Mary Ann is diagnosed with breast cancer, and she receives care from an oncologist, surgeon, social worker, pharmacist, and several nurses to complete her treatment. This is an example of which type of health care team?

A) Nominal care team
B) Unidisciplinary team
C) Multidisciplinary team
D) Interdisciplinary team
E) Transdisciplinary team

Question 6

Elizabeth is an older patient whose nurses, physical therapist, and pharmacist work together to find medication that will help her manage her chronic pain without making her feel sleep. This is an example of which type of health care team?

A) Nominal care team
B) Unidisciplinary team
C) Multidisciplinary team
D) Interdisciplinary team
E) Transdisciplinary team

Question 7

Emma is a patient advocate who has worked so much with clinical researchers in the internal medicine unit that she has started to be able to develop interview protocols for conducting focus group interviews. This is an example of which type of health care team?

A) Nominal care team
B) Unidisciplinary team
C) Multidisciplinary team
D) Interdisciplinary team
E) Transdisciplinary team

Question 8

What method did Ellingson (2003) use to investigate backstage communication in health care teams?

A) Ethnography
B) Interviews
C) Action research
D) Survey
E) Experiment

Question 9

What method did Eisenberg et al. (2005) use to investigate communication among providers in the emergency room?

A) Ethnography
B) Interviews
C) Action research
D) Survey
E) Experiment

Question 10

The conduit metaphor of medical interpretation is rooted in which metatheoretical paradigm?

A) Scientific paradigm
B) Interpretive paradigm
C) Critical-cultural paradigm

Question 11

The semiotic view of medical interpretation is rooted in which metatheoretical paradigm?

A) Scientific paradigm
B) Interpretive paradigm
C) Critical-cultural paradigm

Question 12

A medical interpreter who prides herself on translating the healthcare provider's words verbatim for the patient is what type of medical interpreter?

A) Conduit
B) Clarifier
C) Culture broker
D) Patient advocate
E) Co-diagnostician

Question 13

A medical interpreter who adds information to a healthcare provider's message to translate meaning (rather than just words) is what type of medical interpreter?

A) Conduit
B) Clarifier
C) Culture broker
D) Patient advocate
E) Co-diagnostician

Question 14

A medical interpreter who makes comparisons to a patient's home country to help the patient understand a healthcare provider's recommendation is what type of medical interpreter?

A) Conduit
B) Clarifier
C) Culture broker
D) Patient advocate
E) Co-diagnostician

Question 15

A medical interpreter who chats with a patient before her visit so that she knows the patient's concerns and can be sure the concerns are addressed is what type of medical interpreter?

A) Conduit
B) Clarifier
C) Culture broker
D) Patient advocate
E) Co-diagnostician

Question 16

A medical interpreter who gives the patient her own opinion about the patient's condition is what type of medical interpreter?

A) Conduit
B) Clarifier
C) Culture broker
D) Patient advocate
E) Co-diagnostician

Question 17

Nicola accompanies her mother to a doctor's appointment. The doctor asks Nicola to translate for him as he talks to her mother. Nicola is a(n):

A) Chance interpreter
B) Untrained interpreter
C) Bilingual interpreter
D) On-site interpreter
E) Telephone interpreter

Question 18

Orla is a nurse in the emergency room. A doctor asks her to translate for him as he talks to a patient. Orla is a(n):

A) Chance interpreter
B) Untrained interpreter
C) Bilingual interpreter
D) On-site interpreter
E) Telephone interpreter

Question 19

Petra is a surgeon who is bilingual. When Petra uses her second language to talk with a patient, Petra is a(n):

A) Chance interpreter
B) Untrained interpreter
C) Bilingual interpreter
D) On-site interpreter
E) Telephone interpreter

Question 20

Ruben has been trained as a medical interpreter, and he works at a local hospital as an interpreter. Ruben is a(n):

A) Chance interpreter
B) Untrained interpreter
C) Bilingual interpreter
D) On-site interpreter
E) Telephone interpreter

Question 21

Which of the following methodologies has been used to study communication in health care teams?

A) Interviews
B) Ethnography
C) Surveys
D) Experiments
E) Rhetorical analysis

Question 22

Research examining how talking through checklists improves medical outcomes takes an information exchange perspective on communication.

Question 23

Research examining how communication failures contribute to medical mishaps takes a construction of meaning perspective on communication.

Question 24

Ellingson (2003) found that formal, on-record communication between health care providers helps them better perform their clinical work.

Question 25

Eisenberg et al.'s (2005) study of communication in an emergency department found that patients use technical rationality and that healthcare providers use a narrative rationality.

Question 26

The COMFORT protocol is a formula for talking to patients to facilitate information exchange.

Question 27

The conduit metaphor represents a misconception of medical interpretation.

Question 28

All errors in medical translation lead to some kind of negative outcome.

Question 29

What is the difference between the various types of health care teams?

Question 30

What is the input-process-output model, and how has it been used in research?

Question 31

What role does the International Medical Interpreters Association Code of Ethics encourage medical interpreters to assume? What role do you think medical interpreters should assume? Why?