Question 1

Effectively communicating to reduce harm in situations involving things like mudslides, terrorist attacks, and water contamination involves:&#10;A) Crisis communication&#10;B) Tailored communication&#10;C) Health communication&#10;D) Risk communication&#10;E) Patient-centered communication

Accepted Answer

A

Question 2

What says that when a group has vital information the public needs in order to make important decisions, that information must be disseminated as completely and accurately as possible?&#10;A) Ethic of significant choice&#10;B) Ethic of respect for autonomy&#10;C) Ethic of justice&#10;D) Renewal discourse&#10;E) Ethical discourse

Accepted Answer

The Ethic of Significant Choice emphasizes the importance of providing vital information to the public to enable informed decision-making. It asserts that for individuals to make significant choices about their lives, they must have access to complete and accurate information.

Question 3

What says that we should demonstrate a shared, prospective vision that honors the victims while focusing on learning and rebuilding from the crisis?&#10;A) Ethic of significant choice&#10;B) Ethic of respect for autonomy&#10;C) Ethic of justice&#10;D) Renewal discourse&#10;E) Ethical discourse

Accepted Answer

Renewal discourse emphasizes the importance of moving forward from a crisis by learning from it, honoring those affected, and focusing on rebuilding and growth, aligning with the description provided.

Question 4

Which method was used to develop CERC?&#10;A) Ethnography&#10;B) Surveys&#10;C) Grounded theory&#10;D) Textual analysis&#10;E) Interviews

Accepted Answer

The Crisis and Emergency Risk Communication (CERC) model was developed using grounded theory, a research method that involves building theory through systematically gathering and analyzing data. This approach allows for the development of a framework that is deeply rooted in empirical evidence.

Question 5

FEMA recommends that people have a plan and an emergency kit to sustain themselves for a minimum of how many days after a disaster because it may take that long for emergency personnel to reach a disaster site?

A) 1
B) 2
C) 3
D) 4
E) 5

Accepted Answer

FEMA recommends that individuals have an emergency kit and a plan to sustain themselves for at least 3 days following a disaster, as it might take emergency personnel up to that time to reach the affected area.

Question 6

Which of the following is a principle of risk and crisis communication?&#10;A) Be first.&#10;B) Be right.&#10;C) Be credible.&#10;D) Promote action.&#10;E) Express facts only.

Accepted Answer

Principles of risk and crisis communication include being first to provide information, ensuring the information is accurate (be right), maintaining credibility, and promoting action to manage the crisis. Expressing facts only is important but not specifically listed as a principle like the others.

Question 7

Principles and best practices of risk and crisis communication are intuitive, so people follow them readily in times of disaster.

Accepted Answer

Principles and best practices of risk and crisis communication often require specific knowledge and training to implement effectively, as they are not always intuitive and can be counterintuitive to common reactions during crises.

Question 8

Crisis communication involves topics like sunscreen use, texting and driving, and STIs.

Accepted Answer

The answer of Crisis communication involves topics like sunscreen use,...

Question 9

While crises are unexpected events, they unfold in cyclical patterns.

Accepted Answer

Crises often follow cyclical patterns, meaning that while the specific timing and nature of a crisis may be unexpected, the way crises develop, peak, and eventually resolve tends to follow recognizable phases. This cyclical nature allows for some level of prediction and preparation based on past events and established crisis management theories.

Question 10

The CDC did not censor comments on its Facebook page about H1N1, even when they were incorrect.

Accepted Answer

The CDC generally does not censor comments on its social media platforms, including Facebook, as it aims to promote open public discourse and provide accurate health information, even when faced with incorrect or misleading comments about topics like H1N1.

Question 11

What is the ethical standard of significant choice when it comes to communicating in a crisis?

Accepted Answer

The answer of What is the ethical standard of significant...

Question 12

What is the best research method for analyzing and evaluating communication strategies used during health crises?

Accepted Answer

The answer of What is the best research method for...

Question 13

What is the difference between risk communication and crisis communication?

Accepted Answer

The answer of What is the difference between risk communication...

Question 14

Is all health communication risk communication?

Accepted Answer

The answer of Is all health communication risk communication?...

Question 15

What is CERC, and how has it been used?

Accepted Answer

The answer of What is CERC, and how has it...

Question 16

What is renewal discourse, and when is it most successful?

Accepted Answer

The answer of What is renewal discourse, and when is...

Deck 16: Risk and Crisis Communication