Deck 14: Program Evaluation

Question 1

Evaluating the performance of an individual employee is referred to as which of the following?

A) Evaluation
B) Organizational effectiveness
C) Performance appraisal
D) Performance effectiveness
E) None of the above

Answer 1

C

Question 2

Performance appraisal has two purposes, the first of which is the developmental purpose. All of the following are elements in the development of a purpose except:

A) Identify strengths and weaknesses
B) Define the tasks to be appraised
C) Determine how to overcome barriers
D) Appraise individual performances
E) Discuss improvements

Answer 2

B

Question 3

Performance appraisal has two purposes; what are they?

A) Create and foster
B) Identify and understand
C) Define and appraise
D) Develop and evaluate
E) Discuss and promote

Answer 3

D

Question 4

Performance appraisals are conducted at which organizational level?

A) Organization
B) Unit/department
C) Individual
D) Branch office
E) Administration

Question 5

Which of the following is a set of activities carried out on a continuing basis.

A) Project
B) Program
C) Unit/department
D) Administration
E) None of the above

Question 6

Which of the following are programs aimed at improving the conditions of targeted groups?

A) Nonprofit organizations
B) Third-sector organizations
C) Public sector organizations
D) Commercial sector organizations
E) None of the above

Question 7

Program evaluations are typically conducted in which context?

A) Nonprofit organizations
B) Third-sector organizations
C) Public sector organizations
D) All of the above
E) None of the above

Question 8

Many sport organizations operate as which type of organization?

A) Nonprofit organizations
B) Third-sector organizations
C) Public sector organizations
D) Commercial sector organizations
E) None of the above

Question 9

All of the following are elements of programs except:

A) Resources
B) Inputs
C) Activities
D) Outputs
E) None of the above

Question 10

A recreation department maintaining the tennis courts for the use of its community is an example of what type of program?

A) Educational
B) Service
C) Regulatory
D) Advisory
E) None of the above

Question 11

All of the following programs are examples of social interventions except:

A) Red Cross
B) Salvation Army
C) Educational institutions
D) Welfare programs
E) Financial institutions

Question 12

A useful way to begin the evaluation of a program is to draw up a program profile. All of the following are elements of that profile except:

A) Personnel involved in the program
B) Activities chosen for delivery
C) Distribution of responsibilities
D) Understanding of the program in question
E) None of the above

Question 13

All of the following are purposes of program evaluation except:

A) Improved performance
B) Breadth of programs
C) Cost-effectiveness
D) Safety pf participants
E) Improved education

Question 14

A useful way to begin the evaluation of a program is to draw up which of the following?

A) Program profile
B) Cost benefit chart
C) Cost-effectiveness chart
D) Client satisfaction intervention
E) None of the above

Question 15

Determining the effectiveness of a program is referred to as which of the following?

A) Professional judgment
B) Meets objectives
C) Program logic
D) Standards of evaluation
E) Program profile

Question 16

All of the following are standards for program evaluation except:

A) Meeting objectives
B) Professional judgment
C) Cost benefit
D) Social interventions
E) Client satisfaction

Question 17

A program is defined as a set of resources and activities directed at one or more common goals.

Question 18

A program is a manifestation of the planning process.

Question 19

Public nonprofit programs are aimed at improving the condition of targeted groups.

Question 20

The distinguishing feature of a program (as opposed to a project) is the fact that it is carried out for the first time without a prior intention to continue in the coming years.

Question 21

Programs and projects are planned and executed in the same ways.

Question 22

A systems view of a program includes resources, inputs, throughputs, outputs and impacts/effects.

Question 23

In addition to direct outputs, programs have impacts and effects beyond the intended outputs.

Question 24

Almost all of the programs of public, commercial, and nonprofit organizations can be considered social interventions.

Question 25

A useful way to begin the evaluation of a program is to draw up the standards of that evaluation.

Question 26

Professional judgment is when one or more professionals are asked to determine if the program is effective.

Question 27

A key question that must be asked when evaluating a program is whether objectives were reached because of the program itself or because of some other factor(s).

Question 28

The assessment or evaluation of the work of individual employees is called performance appraisal.

Question 29

Public and nonprofit programs aim only at improving the conditions of targeted groups and not the society at large.

Question 30

Activities are the major tasks undertaken to achieve the purposes of the program.

Question 31

A ____________________ is a set of resources and activities directed toward one or more common goals, typically under the direction of a single manager or management team.

Question 32

A ____________________ is a manifestation of the planning process.

Question 33

____________________ programs are aimed at improving the condition of targeted groups.

Question 34

A useful way to begin the evaluation of a program is to draw up the ___________________.

Question 35

__________________________ is when one or more professionals are asked to determine if the program is effective.

Question 36

The interrelatedness among the objectives, activities, personnel, structure, and expected outcomes of the program is referred to as ___________________________.

Question 37

A program's effectiveness can be best judged by the extent to which it ____________ ______________.

Question 38

The most important standard that can be applied to a program is ______________ _______________.

Question 39

Most of the programs of public (government) and nonprofit organizations may be considered to be ____________________.

Question 40

If a city recreation department is judged to be effective because it distributes its facilities and services based on the needs of the communities its serves, this would be called ____________________.

Question 41

Many sport organizations are _______________________organizations.

Question 42

The assessment or evaluation of the work of individual employees is called ______________ and is an integral part of the field known as _______________.

Question 43

In addition to the direct outputs, programs may have ____________ and ____________ beyond the intended outputs.

Question 44

The North American Society for Sport Management (NASSM) and the National Association for Sport and Physical Education (NASPE) jointly established the independent body known as _______________________to provide accreditation and related services for sport management programs.