Deck 10: International Training and Management Development

Question 1

Think and act globally means that a global enterprise must think about and prepare for a presence in a favored few select markets in the world, not just it's home region.

Answer 1

False

Question 2

The instructional model, referred to by the acronym ADDIE 9 (analysis, design, development, implementation, evaluation), as commonly used by instructional designers, focuses on the various stages of T&D.

Answer 2

True

Question 3

Transfer-of-learning issues are not always critical in cross-border T&D.

Answer 3

False

Question 4

An important issue in global T&D involving language has to do with whether to provide training for the global workforce in a single, common language or translate training programs into varying languages for the global workforce.

Question 5

One of the reasons that the provision of training to multiple subsidiaries worldwide can be straightforward and lacking in complexity is that the primary educational infrastructure varies little from country to country.

Question 6

MNEs cannot be obligated by local laws to provide training in the language(s) of the country in which they operate.

Question 7

There will always be a need to develop T&D interventions around common processes, practices, and organizational principles in a globally integrated enterprise.

Question 8

Given the increase in global connectedness and the development of new communication technologies, sizes of teams as a norm in MNEs have continued to shrink.

Question 9

Research has shown that an individual's preferred team role tendency does not impact the team's overall effectiveness.

Question 10

The increased performance of well-managed heterogeneous teams is due to the synergy that comes from their diversity.

Question 11

The main finding of GLOBE is that charismatic/transformational leadership styles are strongly endorsed only in Western cultures.

Question 12

Transformational leaders get to know the people they work with and what these people need to know to perform at their best.

Question 13

Developing a global mindset is both an emotional education and an intellectual one.

Question 14

The greater the distance between the home culture and the host culture (e.g., cultural distance), the more extensive and lengthier the training should be.

Question 15

Early international experiences are rarely found in third culture kids (TCKs).

Question 16

The following are all imperatives for establishing global organizational learning and training and development, EXCEPT

A) develop global leadership skills.
B) become an equidistant global learning organization.
C) make learning a core competence.
D) focus on all the individual training programs.

Question 17

The instructional _____________ model, commonly used by instructional designers, focuses on the various stages of T&D.

A) ADDIE
B) LEARN
C) TEACH
D) SMART

Question 18

The types of problems the MNE confronts when determining the need for training of its local workforces include

A) determining who should deliver the training.
B) establishing if there are cultural differences in preferred training delivery.
C) determining whether training programs should be exported from headquarters.
D) all of these.

Question 19

As well as cross-cultural differences, the effectiveness of training and development is likely to be impacted by structural concerns, including all the following EXCEPT

A) legal obligations to train
B) labor force educational levels
C) similar education qualifications
D) different approaches to educational systems

Question 20

MNEs must also consider national laws and regulations in relation to training and development, as these laws may

A) to provide training on certain subjects
B) require firms to spend a certain percent of payroll expenses on training
C) require the firm to translate material into the local language
D) all the above

Question 21

Implementation and cultural acceptance issues with e-learning may include:

A) Does everyone have access to the technology?
B) How acceptable is the type of training being offered?
C) Have all of the on-line courses been developed only in the country of headquarters?
D) all of the above

Question 22

Best practices related to virtual team leadership include all of the following EXCEPT

A) establishing and maintaining trust
B) having face-to-face meetings and the beginning and end of the project
C) ensuring that distributed diversity is understood
D) enhancing visibility of virtual team members within the team and outside the organization

Question 23

The careers of high-potential employees and their job assignments need to be closely monitored and managed to ensure that

A) they experience job assignments of adequate variety
B) they experience job assignments of appropriate challenge and length
C) they learn how to achieve results in new settings
D) all of the above

Question 24

Which of the following is included in the core set of global attributes of global leaders?

A) Impulsiveness
B) Inquisitiveness
C) Inertia
D) Identification

Question 25

Essentially peoples' _________ are the interpretive frameworks that come from their experiences and cultures and that guide how they classify and discriminate events and people in ways that help them to understand what they observe and perceive.

A) attitudes
B) biases
C) mind-sets
D) prejudices

Question 26

Culture _____________ is the set of psychological and emotional responses people experience when they are overwhelmed by their lack of knowledge and understanding of the new, foreign culture and the negative consequences that often accompany their inadequate and inexperienced behavior.

A) disjuncture
B) blocking
C) shock
D) misadaptation

Question 27

The preparation of international assignees prior to going overseas (and after arrival) is ____________ as important to their successful performance as selecting the right candidate and family in the first place.

A) not
B) at least
C) seldom
D) none of the above

Question 28

Training for cross-cultural adjustment has a focus on helping international assignees and their families to do all of the following EXCEPT

A) become aware that behaviors vary across cultures.
B) provide practice in observing cultural differences in behavior.
C) build a mental map of the new culture.
D) develop an understanding of what they value in their own culture.

Question 29

Designing an effective cross-cultural training initiative includes

A) determining the specific cross-cultural training needs.
B) using one cross-cultural training program for all types of global assignments.
C) standardizing a cross-cultural training program for use across the globe.
D) all of the above

Question 30

List four abilities of managers with global mindsets.

Question 31

Explain the role of cross-cultural preparation in international assignment management.

Question 32

Identify the four Ts of successfully acquiring a global mindset and explain what experience is required for developing a global mindset.

Question 33

Describe how Adult third culture kids can be described as having distinct characteristics that are a different than that of their peers without early international experiences.

Question 34

Identify and explain the major issues related to international training and development. How do these compare to the issues associated with national (or domestic) training and development?

Question 35

How can the effectiveness of global virtual teams be improved? In what ways do you think social media could help?

Question 36

Provide recommendations of how an MNE develops their global leadership capabilities.