Deck 10: Potential Membershipproblems, Concernsand Intervention Skills

Question 1

A leader strategy that can help prevent problem behaviors with involuntary group members is to:

A) make the group rules and the consequences for non-compliance clear from the beginning of the group
B) specifically describe what these members are expected to do
C) acknowledge their involuntary status
D) all of these

Answer 1

D

Question 2

Resentment may be more intense for involuntary group members because they lack power and control over their:

A) self-disclosure
B) attendance
C) behavior
D) issues

Answer 2

B

Question 3

Two leader tasks with involuntary group members are to:

A) challenge and motivate them
B) reduce hostility and moderate resentment
C) clarify ambiguity and eliminate uncertainty
D) break down resistance and challenge defenses

Answer 3

B

Question 4

Delineating boundaries includes:

A) adhering to a specific schedule, such as beginning and ending times
B) letting members know that their attendance is expected
C) requiring members to attend and be on time
D) all of these

Question 5

Other boundary concerns are:

A) what can be discussed with others who are not in the group
B) members' level of participation
C) clear goals and objectives
D) none of these

Question 6

Problem behaviors, as defined in the chapter, would include:

A) tardiness
B) a power differential
C) displacement
D) resistance

Question 7

A category for problem behaviors is described as:

A) defenses
B) transference
C) socializing
D) projection

Question 8

Two goals for problem behaviors are:

A) socializing and disengagement
B) attention and revenge
C) distracting and disengagement
D) all of these

Question 9

Leadership strategies for problem behaviors can be associated with members':

A) level of understanding of task behaviors
B) personal motivation
C) attitudes and behaviors
D) reactions to empowering and challenging them

Question 10

A common trap for beginning group leaders is:

A) not asking questions to demonstrate interest in members
B) an inability to tolerate members' transference
C) attempting to overcome resistance
D) to not identify projections and openly address them

Question 11

Family of origin issues do not have a role in members' difficult behaviors.

Question 12

Resistance is a problem behavior.

Question 13

Involuntary group members can fear being harmed in the group.

Question 14

Over-participation is seen in side conversations of two or more members.

Question 15

Disengagement can be physical or emotional.

Question 16

The revenge goal for problem behaviors is similar to the rebellion goal.

Question 17

An effective strategy for dealing with socializers is to remind them of the group's rules.

Question 18

A positive membership skill is seen when members ask questions about another member's input.

Question 19

Making personal or I statements demonstrates responsibility.

Question 20

Ethical guidelines when leading groups with involuntary members includes strict confidentiality.