Deck 9: Impression Management for Leaders

Question 1

Creating a good impression is quite important for leadership because whether or not the leader can influence followers is based on his or her

A) self-perception of competence.
B) relevant job history.
C) perceived competence.
D) self-evaluation of competence.

Answer 1

C

Question 2

A key part of the leader connecting with an audience is to

A) establish emotional rapport with the audience.
B) dress like members of the audience.
C) talk like members of the audience.
D) act like members of the audience.

Answer 2

A

Question 3

According to one analysis, when leaders use symbols to elicit powerful emotions in people, these emotions

A) create negative attitudes toward the leader.
B) create a little rebelliousness among group members.
C) motivate group members to make a rational analysis.
D) interfere with rational analysis.

Answer 3

D

Question 4

CEO Melody uses political language when she describes a recent year-end loss as a(n)

A) "strong negative trend that could put us out of business."
B) "slight adjustment to a softening in the economy."
C) "great opportunity to get rid of the dead wood in our company."
D) "an opportunity to adjust salaries downward."

Question 5

Listening empathetically to group members is said to create

A) a good impression with them.
B) the impression of leadership weakness.
C) the impression that performance standards will be high.
D) the impression that performance standards will be low.

Question 6

Improvising is said to contribute to a favorable impression of a leader because he or she appears

A) to have a few routines to resolve all problems.
B) to be well rehearsed in terms of how to respond to a recurring problem.
C) quite predictable in terms of dealing with a crisis.
D) intent on finding a novel solution to the problem at hand.

Question 7

Taking stern action to reach a high-level goal tends to create

A) the impression that the leader is frantic.
B) the impression that the leader is a father-figure or mother-figure.
C) a favorable impression of the leader.
D) a negative impression of the leader.

Question 8

According to one authority, the primary goal of image management for the leader is to

A) establish a legitimate basis for the leader's influence attempts.
B) cover up for any deficiencies in competence.
C) break down status barriers between the leader and the group.
D) appear relaxed and calm.

Question 9

According to implicit leadership theories, a person creates the impression of being a leader by

A) counteracting the expectations people have of leaders.
B) meeting the expectations people have of leaders.
C) being bold and decisive.
D) being kind and considerate.

Question 10

If a leader matches employee assumptions about having the right traits, the employees will

A) wonder if the person acting as the leader is authentic.
B) question the leader's job competence.
C) perceive the leader to be too ordinary.
D) be more impressed and influenced by the leader.

Question 11

One effective way for a leader to use an influence tactic to convey the impression of being an effective leader is to

A) act as a negative role model.
B) downplay emotional appeals.
C) exchange favors with subordinates.
D) avoid consulting with group members before making a decision.

Question 12

Being a team player will often contribute positively to a leader's image because

A) the leader who pitches in creates a good impression.
B) sports dominate most cultures.
C) a leader is supposed to have the highest technical competence in the group.
D) a leader is not supposed to have more status than group members.

Question 13

Servant leadership often creates a good impression because the servant leader

A) helps subordinates attain their goals.
B) focuses on attaining his or her goals, thereby appearing powerful.
C) treats subordinates as if they were servants, thereby appearing powerful.
D) is highly ambitious.

Question 14

A strong link between charismatic leadership and impression management is that charismatic leaders

A) create good impressions but are short on results.
B) have their biggest impact on unsophisticated people.
C) fall short in terms of creating visions.
D) create a compelling impression on subordinates.

Question 15

Charismatic leadership tends to be based on the

A) perceptions others have of the leader.
B) objective qualifications of the leader.
C) impressions leaders have of themselves.
D) narcissistic tendencies of the leader.

Question 16

Charismatic leaders use impression management to

A) trick subordinates into thinking they are natural leaders.
B) encourage subordinates to create their own visions.
C) deliberately cultivate a certain relationship with subordinates.
D) cover up their deficiencies.

Question 17

Being high self-monitors helps charismatic leaders figure out

A) whether or not they should have high self-esteem.
B) when it is time to exit from the leadership role.
C) whether of not producing results is important.
D) what type of leader image the subordinates want to perceive.

Question 18

An example of staging to create a good impression for a charismatic leader would be to

A) explain the organization's purpose.
B) participate in a television commercial to create the right image.
C) define a role for himself or herself.
D) share credit with the group.

Question 19

CEO Ricardo, a charismatic leader, engages in exemplification, when he

A) volunteers to receive no salary until the company becomes profitable.
B) organizes an office party to celebrate attaining a group goal.
C) announces to the group that he has received an award for outstanding achievement.
D) explains that the financial results for next year will have to be exaggerated upward.

Question 20

Which one of the following is not recommended as a way of creating a charismatic impression on group members?

A) Create visions for others.
B) Be enthusiastic, optimistic, and energetic.
C) Avoid synchrony with them.
D) Remember names of people.

Question 21

Being a skilled performer appears to be about all there is required to be an effective leader.

Question 22

According to one analysis, the leadership use of symbols elicits emotions that tend to block rational analysis.

Question 23

One purpose of the leader using political language is to create a good impression by not appearing as harsh as straightforward language would indicate.

Question 24

Listening to subordinates will often create an impression of weakness in the leader because it suggests that he or she is short on good ideas.

Question 25

Making the rounds, or management by walking around, helps the leader convey an image of a good listener.

Question 26

Improvising is said to contribute to a positive leadership image because the leader who improvises does not appear to be offering the same rehearsed solutions to problems.

Question 27

Projecting discipline and toughness usually creates a negative leadership image because the modern leader is supposed to be tender and compassionate.

Question 28

One authority contends that a primary goal of image management is to establish a legitimate basis for the leader's influence attempts.

Question 29

A leader who conforms to the assumptions followers have about what characteristics constitute an effective leader tends to create a positive image for these people.

Question 30

The antiprototype of masculinity suggests that followers prefer a compassionate and relationship-oriented leader to a command-and-control leader.

Question 31

A leader who uses influence tactics will often project the image of being an effective leader.

Question 32

The leader whose action and words are consistent will usually create a negative image because or she is perceived to be too moralistic.

Question 33

A leader who makes exchanges and bargains with subordinates will usually project the image of being fair.

Question 34

A leader who is limited in personal magnetism tends to create a positive image because he or she is likely to be trusted.

Question 35

Although an effective leader is supposed to delegate extensively, pitching in to help the team will often create a positive image of the leader.

Question 36

Hands-on leadership practiced excessively runs the risk of creating the negative impression of being a micromanager.

Question 37

The servant leader creates a positive image by taking on many more projects than the group can realistically accomplish.

Question 38

The charismatic leader often creates a positive impression based on his or her personal characteristics.

Question 39

According to one theoretical model, organizational actors rely on impression management behaviors to create and maintain identities as charismatic leaders.

Question 40

Charismatic leaders are usually low self-monitors which enables them to create the impression of clear, independent thinkers.