Deck 7: Listening and Relationship Building the Family Context

Question 1

Which of the following statements is NOT true?

A) Listening is a critical element to successful relationships.
B) Listening needs are the same in different types of relationships.
C) Listening demands vary based on relationship levels.
D) Listening skills can be taught by parents and other family members.

Answer 1

B

Question 2

Studying listening in the family context can be difficult because

A) family make-up varies widely today.
B) families are private about their communication.
C) family dynamics are predictable.
D) families are in more conflict than ever before.

Answer 2

A

Question 3

Margot's father allows Margot to make her own curfew rules as long as Margot lets her father know when she will be home, and explains to her father why she set the rule into place. Margot's family dynamic in the above information could be described as having

A) low conversation orientation.
B) high coalition orientation.
C) low conformity orientation
D) high confirming orientation.

Answer 3

C

Question 4

Not feeling free to share opinions with other members of the family reflects a

A) a. low conversation orientation.
B) high coalition orientation.
C) low conformity orientation
D) high confirming orientation.

Question 5

__________and __________ feel that family communication schemata are shaped by how parents communicate with children.

A) Fitzpatrick; Nichols
B) Wolvin; Coakley
C) Worthington; Wolvin
D) Koerner; Fitzpatrick

Question 6

Families that value expressiveness

A) are likely to be cohesive.
B) are not likely to be cohesive.
C) are unlikely to foster conflict.
D) are likely to disconfirm messages.

Question 7

An aspect of family schemata that describes how much family members embrace traditional models of marriage and family life is called

A) back-channel messaging.
B) self-disclosure.
C) structural traditionalism.
D) conversation orientation.

Question 8

Joseph is talking to his father, smiling and calling him, "Papa Bear." Joseph is sending a

A) non-confirming message.
B) confirming message.
C) disconfirming message.
D) conformity message.

Question 9

Serafina feels as though her father listens to her problems and seems to understand her emotional state more than her mother. Based on this information, which of the following is most likely true about Serafina's self-disclosure to her parents?

A) Serafina will self-disclose the same amount to both of her parents.
B) Serafina will self-disclose more to her peers than her parents.
C) Serafina will self-disclose to her mother more than her father.
D) Serafina will self-disclose to her father more than her mother.

Question 10

A high conversation and low conformity family will have

A) more members who self-disclose to each other.
B) less members who self-disclose to each other.
C) high conflict between members due to self-disclosure.
D) no conflict between members due to self-disclosure.

Question 11

Dorian knows that her mother has failing eye sight and some trouble seeing while driving. Dorian thinks it may be time to limit her mother's access to her car. However, Dorian knows that bringing up this issue to her brothers will cause everyone to argue. Dorian decides not to mention the issue. Dorian has most demonstrated which of the following?

A) Avoidance
B) Self-disclosure
C) Conversation orientation
D) Conformity orientation

Question 12

According to Kellas, one of the primary ways in which families make sense of everyday events, connect generations, and determine family behavior is through

A) self-disclosure.
B) scripting.
C) strength.
D) storytelling.

Question 13

Family members' abilities to work together during the joint telling of a story to integrate the story into a larger whole is referred to as

A) engagement.
B) coherence.
C) perspective-taking.
D) turn-taking.

Question 14

Based on the research of Rittle-Johns, Saylor, and Swygerty, if Lavanny wants to teach her son an effective way to problem-solve, which of the following would be the best method?

A) Lavanny should listen while helping her son explain a problem's solution.
B) Lavanny should let her son talk through the problem to himself.
C) Lavanny should listen while her child explains a problem's solution.
D) Lavanny should tell her son a solution and have him repeat it to her.

Question 15

Which of the following pieces of advice would help John be a better listening model for his younger siblings?

A) Allow children to look away.
B) Encourage consistent eye contact.
C) Make statements in the form of questions.
D) Repeat instructions multiple times.

Question 16

Regarding family conflict, which of the following is an intangible conflict element in the fight between two siblings who both need to borrow the family car?

A) One sibling is the first-born.
B) The car is very expensive.
C) One sibling has a permit; the other has a license.
D) One sibling had the car the previous night.

Question 17

Which type of families are low in conversation, but are high in conformity orientation?

A) pluralistic
B) consensual
C) laissez-faire
D) protective

Question 18

Sally Ann comes from a family where children were encouraged to speak their mind and disagree with their parents and where her parents are not overly strict. Sally Ann most likely grew up in a ____________ family.

A) pluralistic
B) consensual
C) laissez-faire
D) protective

Question 19

Lily comes from a family where her parents stressed following family rules and where they got upset if Lily openly disagreed with them. Lily most likely grew up in a ____________
Family.

A) pluralistic
B) consensual
C) laissez-faire
D) protective

Question 20

The family therapist that suggests conversations are about listening and parents are in charge is

A) Mary Ann Fitzpatrick
B) Glenn Boyd
C) Jody Kellas
D) Michael Nichols

Question 21

In communicating with older adults, it is important to acknowledge that as people age, they tend to develop problems with

A) immediate memory.
B) working memory.
C) long-term memory.
D) confirming memory.

Question 22

In 2002, the average age of a first-time grandparent was the highest in history at 47 years.

Question 23

Studying listening in the family context is challenging because family dynamics are very predictable.

Question 24

Socially skilled children are better able to read the emotions of others.

Question 25

Patrick's family has high conversation orientation because Patricks's parents believe children should only speak when they are addressed.

Question 26

Strong families have less conflict, and subsequently do not address conflict as easily because of this.

Question 27

A non-confirming message is a message that one is listening but not willing to accept the message.

Question 28

Families with high structural traditionalism tend to be less cohesive.

Question 29

Self-disclosure to our peers is more important than self-disclosure in our families.

Question 30

Families low in conversation orientation encourage more self-disclosure.

Question 31

Self-disclosure can be used to manipulate a listener.

Question 32

Kathy Thompson finds that families who are more expressive will typically have closer emotional bonds.

Question 33

Family communication schemata affect the stories the family will tell and share.

Question 34

Recent research indicates that if Bonnie has a hearing problem and tells her daughter and son about the hearing problem, Bonnie's children will view her in a negative light as someone who is impaired.

Question 35

Young adults might work with an information processing speed that is faster than necessary, so older adults who lose that speed might not be working with a memory deficit.

Question 36

Sibling relationships tend to be the longest relationships in our lives.

Question 37

Michael Nichols indicates that responsive listening, where parents argue back to their children, can be very beneficial in schema development.

Question 38

Parents and teenagers tend to agree on their assessment of the parent's listening skills.

Question 39

One thing Kenzi can do to be a good listening role model is telling the children she babysits to go to bed instead of saying, "Would you like to go to bed now?"

Question 40

According to the authors, the first and most important relationships we have begun with our
__________.

Question 41

________________is the degree to which a family encourages its members to participate in unrestricted discussions about a wide variety of subjects.

Question 42

________________ is the extent to which a family stresses the importance of having homogenous attitudes, values, and beliefs.

Question 43

Calla's family has a time twice a week where the whole family sits together and any member of the family can discuss what is on their mind. This activity demonstrates her family's high
__________ orientation.

Question 44

If Lee Xin's family has a rule board posted by the door, a chore chart in his bedroom, and Lee Xin is expected to perform his tasks without complaint, Lee Xin's family probably has high __________ orientation.

Question 45

According to research, the dimension of family communication characterized by commitment to the group, enjoyment of time together, and ability to manage crisis is called family __________.

Question 46

Telling someone that they matter to you is a __________ message.

Question 47

Higher levels of disclosure occur more often in relationships where there are two people involved. These relationships are called __________.

Question 48

Family and Marriage Therapist, ____________________, claims that listening will change relationships.

Question 49

George feels that a family can only be a married couple who have children, and children are raised by the mother while the father works. George demonstrates high
____________________.

Question 50

Sunwolf and Frey believe that humans are __________ by the stories we hear.

Question 51

Parent/Guardian-child conversations help children learn the rules of conversation, but
__________ are more likely to point out violations, while __________ are more likely to change the topic of conversation after a violation.

Question 52

Jon is taught the difference in worry and fear by someone serving as a(n)
____________________.

Question 53

Asking a child to __________ helps develop his or her abilities to synthesize and summarize information, in turn helping develop important listening skills.

Question 54

If Sharon tells her friend Amy's secret, _______________ may occur because Sharon broke privacy rules.

Question 55

Members of ________________tend to be high in conversation and low in conformity.

Question 56

Members of ________________ families are low in both conversation and conformity orientation.

Question 57

Mark's grandmother Carlita is told to listen to the cries of her first great-grandchild. According to research, despite some hearing loss, Carlita should be able to __________ her hearing for that particular sound.

Question 58

The longest relationships we might experience in our lifetime are relationships between
__________.

Question 59

Studying listening in the family context does present a few challenges. Identify and briefly discuss two challenges.

Question 60

Identify four of the positive psychosocial outcomes associated with skilled communicators.

Question 61

What is the definition for family communication schemata?

Question 62

Koerner and Fitzpatrick indicate that families might have one of two types of orientations toward communication schemata. Identify and define the two orientations.

Question 63

How would families with low conversation orientation be similar to families with high conformity orientation?

Question 64

How would conformity orientation affect a family member's ability to send confirming messages?

Question 65

Families differ in their levels of engagement and what three additional aspects of storytelling? List and define the aspects.

Question 66

What are two ways a person can encourage storytelling by family members?

Question 67

The text describes several ways in which parents act as communication teachers. Name and describe three of these ways.

Question 68

The authors address six ways that a person can model positive listening behaviors. Describe four of the six suggestions for becoming a listening role model for children.

Question 69

Family conflict involves two separate elements. Name and provide examples of each element of family conflict.

Question 70

How does inter-parental conflict affect conflict schema formation in young children and in adolescents?

Question 71

Nichols suggests that, when in conflict, parents can delay making an immediate decision. What are the benefits of doing this for the parent and for the child?

Question 72

Research in audiology has revealed two important things regarding the loss of older adults' experience in hearing acuity. What are these two revelations?

Question 73

Should a person experiencing hearing loss acknowledge or hide the hearing loss from frequent communication partners?

Question 74

Strong families display multiple characteristics and similarities. Identify the six characteristics of family strength discussed in this textbook, and explain how family talks might be important to reinforcing these characteristics.

Question 75

Sunwolf and Frey identify four specific ways in which storytelling influences human lives. Name these specific aspects of our lives that are changed by growing up listening to family stories.

Question 76

Michael Nichol's provides several suggestions for parents handling conflict with their children. Name and describe each:

Question 77

It is a common complaint that parents don't listen. What are four reasons why parents "don't listen?" What can be done to address the four reasons listed?

Question 78

Conversation and conformity orientations can be used to describe four types of family and how they may handle conflict. Name and describe each type of family and the interaction of conversation and conformity orientations may impact conflict within that family type.

Question 79

Communication Privacy Management Theory focuses on the consequences of revealing private information. Describe the five assumptions of the theory, then discuss the implications of the theory in the family context.