Deck 6: Interpersonal Relationships and Civil Communication

Question 1

Although Mark and Vicky are siblings, they haven't spoken to one another in years. This is because

A) they had a quarrel
B) families are blood ties
C) relationships are voluntary
D) relationships are interdependent

Answer 1

C

Question 2

_____ believe that interpersonal relationships are important for their future.

A) Boomers
B) Busters
C) Generation Y's
D) Millennials

Answer 2

D

Question 3

Kathy and David fought all the time when they were children, but as adults they manage to be civil to one another. This is because

A) relationships are in process
B) they grew up
C) relationships are interdependent
D) relationships are voluntary

Answer 3

A

Question 4

You meet someone at a party and seem to connect instantly, but never see each other again. This represents a _____relationship.

A) short term, impersonal
B) long-term, impersonal
C) short-term, personal
D) long-term, personal

Question 5

You and a coworker often share tasks and have a good working relationship, although you have never seen each other outside of work. This represents a _____ relationship.

A) short term, impersonal
B) long-term, impersonal
C) short-term, personal
D) long-term, personal

Question 6

You see your dentist twice a year. You always joke around with her before getting started on your procedure. This represents a _____ relationship.

A) short term, impersonal
B) long-term, impersonal
C) short-term, personal
D) long-term, personal

Question 7

You have a friend you regard as "the sister you never had." This represents a _____ relationship.

A) short term, impersonal
B) long-term, impersonal
C) short-term, personal
D) long-term, personal

Question 8

Impersonal communication can also be civil when we

A) see the other as the role he or she occupies
B) communicate with everyone in the same way
C) communicate pleasantries
D) see the other as a unique individual

Question 9

Which of the following is not a family?

A) a person who lives with a menagerie of pets
B) a gay couple
C) a group of people who have lived together for many years
D) a typical family of parents and children

Question 10

Family _____ concern the "shoulds" and "oughts" that are expected of family members.

A) contracts
B) stories
C) rules
D) systems

Question 11

Larry is an entrepreneur who is very good at envisioning the big picture. He's married to Julie, who has always been good at helping him make his ideas become reality. Their relationship accounts for what aspect of friendship formation?

A) control
B) similarity
C) need fulfillment
D) support

Question 12

Debbie and Suzy both collect dolls. Although they live in different states, they get together at doll shows two or three times a year. Their relationship accounts for what aspect of friendship formation?

A) control
B) similarity
C) need fulfillment
D) support

Question 13

When Roxanne is frustrated with her job, she knows she can ask Frank to lunch and vent about it. Their relationship accounts for what aspect of friendship formation?

A) control
B) similarity
C) need fulfillment
D) support

Question 14

You're friends on Facebook with someone you used to hang out with in high school, even though you haven't seen that person in years. The friendship reflects a _____ tie.

A) strong
B) weak
C) dormant
D) superficial

Question 15

You're friends on Facebook with your boss, because he sent you a friend request and you didn't feel as though you could refuse it. The friendship represents a _____ tie.

A) strong
B) weak
C) dormant
D) superficial

Question 16

Jason came home from school after hearing a lesson on character. When he told his dad about it, his dad said it was "stupid stuff." The next day, as the teacher was continuing the lesson, Jason said it was "stupid stuff." This is because

A) Jason wants to be like his father
B) Jason doesn't like his teacher
C) children mimic their parents
D) parental behavior is more influential than school lessons in teaching civility

Question 17

Which is not a common uncivil act in the workplace?

A) blind forwarding someone's damaging email
B) sabotage
C) gossiping
D) talking to the printer when it doesn't work properly

Question 18

Which of the following relationships is most likely according to attraction theory?

A) an extrovert and an introvert
B) a sports enthusiast and someone who hates sports
C) an attractive woman and an unattractive man
D) a dog lover and a cat lover

Question 19

Which of the following relationships is least likely according to attraction theory?

A) two players of a MMORG
B) two people taking three classes together
C) two members of a political action group
D) two people from opposite ends of the socioeconomic scale

Question 20

_____ theory states that physical attraction, proximity, and similarity are the keys to relationship formation.

A) Attribution
B) Attraction
C) Uncertainty reduction
D) Social penetration

Question 21

_____ theory states that knowing more about a person makes a relationship more likely to develop.

A) Attribution
B) Attraction
C) Uncertainty reduction
D) Social penetration

Question 22

You are interested in someone you met in class, so you do a Google search and look on Facebook to see if you can find out more about him/her. You are engaged in _____ social information seeking.

A) passive
B) active
C) transactional
D) interactive

Question 23

You are interested in someone you met in class, so you manage to find out which coffee shop that person works at and you make a point of going there when he or she is on duty. You are engaged in _____ social information seeking.

A) passive
B) active
C) transactional
D) interactive

Question 24

You are interested in someone you met in class, so you manage to find out which coffee shop that person works at and you make a point of going there when he or she is on duty. You wait until it's that person's turn at the window to order your coffee. You are engaged in _____ social information seeking.

A) passive
B) active
C) transactional
D) interactive

Question 25

The phrases "Would you please close the door?" "Close the door" and "Close the doggone door" all communicate the same thing at the _____ level of communication.

A) content
B) control
C) affection
D) Relationship

Question 26

The phrases "Would you please close the door?" "Close the door" and "Close the doggone door" all communicate something different at the _____ level of communication.

A) content
B) control
C) affection
D) relationship

Question 27

A major source of relational conflict is

A) disrespect
B) control
C) affection
D) message content

Question 28

Which of the following messages would constitute metacommunication at the content level?

A) Don't talk to me that way.
B) I wish you'd look at me when you are speaking.
C) What I meant to say . . .
D) Stop bossing me around

Question 29

Which of the following messages would constitute metacommunication at the relational level?

A) I really dislike it when you use that tone of voice.
B) I didn't mean it.
C) I'm sorry I got angry.
D) I heard the most outrageous story.

Question 30

_____ serves to clarify what we mean when we're speaking to another person.

A) Content-level communication
B) Relational-level communication
C) Metacommunication
D) Information

Question 31

People who have interpersonal relationships are generally healthier both mentally and physically.

Question 32

We have interpersonal relationships because we want to have them, not because we need to have them.

Question 33

In personal relationships, we communicate with people based primarily on their social or occupational role.

Question 34

In impersonal relationships, we communicate with people based primarily on their uniqueness.

Question 35

Our relationships are constantly in process.

Question 36

Our relationships are voluntary.

Question 37

Families consist of blood relatives or those adopted into the family through marriage or adoption.

Question 38

Our friends often form a voluntaristic family for us.

Question 39

Family stories are a way in which families teach family rules to their members.

Question 40

The adage "opposites attract" is more often true than "birds of a feather stick together."

Question 41

Friendships are based on similarity, need fulfillment, and affection.

Question 42

Managing conflict in our friendships is often a matter of avoiding topics we know will trigger one.

Question 43

Studies indicate that people who use social networking sites are less socially isolated than people who do not.

Question 44

Friendships are not that different from culture to culture.

Question 45

Character education in schools can overcome the lessons in incivility that children learn at home.

Question 46

One way parents can teach their children civil behavior is to set aside their own interests for the greater good.

Question 47

Men value personality more than physical attractiveness when considering a potential friend or partner.

Question 48

Most workplace incivility occurs between superiors and subordinates.

Question 49

Status is one of the three components in attraction.

Question 50

For a relationship to form, people have to be close to us geographically.

Question 51

Active social information seeking occurs when we talk to someone we are interested in knowing more about.

Question 52

Content-level meaning involves the way something is said.

Question 53

Affection and control are communicated at the content level.

Question 54

Metacommunication is not effective when our nonverbal behavior contradicts what we are saying.

Question 55

Metacommunication clarifies how the meaning of a message should be interpreted.

Question 56

What is the communication difference between personal and impersonal relationships?

Question 57

Define family rules and provide an example.

Question 58

Describe a friendship you have and demonstrate how it functions with respect to similarity, need fulfillment, and support.

Question 59

Define and give an example of strong ties, weak ties, and dormant ties.

Question 60

What is the role of the family in terms of teaching children about civil communication?

Question 61

Describe attraction theory and explain how it accounts for relationship formation.

Question 62

Describe uncertainty reduction theory and explain how it accounts for relationship formation.

Question 63

Explain the difference between content-level and relational-level communication.

Question 64

What are the two factors that are communicated at the relational level?

Question 65

Define passive social information seeking and provide an example.

Question 66

Explain how people using cell phones are indirectly communicating with the people around them.

Question 67

Explain how civil and ethical communication affects interpersonal relationships. Why are interpersonal relationships so important? Provide an example that illustrates your response.

Question 68

Describe a relationship you have. Compare and contrast how attraction theory and uncertainty reduction theory explain how your relationship developed.

Question 69

Explain the difference between content-level and relational-level communication. Provide an example that illustrates your understanding.