Deck 8: Correctional Administrators and Personnel

Question 1

According to DiIulio, what are the three basic principles correctional managers should follow to lead and innovate successfully?

A) Stick to the basics of inmate care and custody
B) Be open to both human resource and technical innovations
C) Be realistic enough to understand their roles as public servants.
D) All of the above

Answer 1

D

Question 2

Responsibility for the effective development and utilization of personnel belongs to

A) the county administrator
B) the correctional administrator
C) the human resources department
D) the sheriff

Answer 2

B

Question 3

These diseases have troubled correctional institutions for years and have become significant management concerns.

A) hepatitis, HIV, and AIDS
B) AIDS, tuberculosis, and cancer
C) tuberculosis, hepatitis, and HIV
D) HIV, tuberculosis, and cancer

Answer 3

C

Question 4

The __________ established five elements committed to protect the health, well-being, and safety of its employees.

A) DOCS
B) DOSS
C) DOCC
D) DOOC

Question 5

Research on stress has shown that a significant source of stress for many correctional employees is the __________.

A) inmates
B) administration
C) other staff
D) organization

Question 6

Research on job burnout has indicated that part of the problem is a lack of a sense of __________.

A) personal accomplishment
B) job satisfaction
C) friendships
D) none of the above

Question 7

Whenever individuals work within a highly structured, hierarchical environment that is characterized by rules, regulations, policies, and procedures that dictate behaviors, they may feel a __________ and become __________ with certain institutional conditions.

A) sense of control; satisfied
B) loss of control; dissatisfied
C) sense of satisfaction; complacent
D) none of the above

Question 8

As in most hierarchical environments, __________ difficulties are the source of most problems.

A) personal
B) friendship
C) communication
D) personnel

Question 9

Since 1982, employment in the corrections field has increased by more than __________.

A) 50%
B) 75%
C) 170%
D) 160%

Question 10

Approximately two-thirds of all staff employed by correctional facilities are

A) correctional officers
B) line staff
C) supervisors
D) all of the above

Question 11

The lowest starting salaries for correctional officers are in ??__________ and __________.

A) Mississippi; West Virginia
B) California; Massachusetts
C) Mississippi; Florida
D) Georgia; West Virginia

Question 12

When surveyed, inmates indicated a generally __________ regard for the entry of woman as officers.

A) indifferent
B) negative
C) positive
D) none of the above

Question 13

The rule-oriented, professional-stance female officer role is referred to as the _________.

A) institutional role
B) modified role
C) inventive role
D) caretaker role

Question 14

A female officer who fears inmates, avoids contact, and relies heavily on male workers for backup would be taking a(n) ___________.

A) institutional role
B) modified role
C) inventive role
D) caretaker role

Question 15

A female officer who looks to inmates for support, expresses little fear, and prefers work that involves direct inmate contact would be taking a(n) ___________..

A) institutional role
B) modified role
C) inventive role
D) caretaker role

Question 16

According to the text, women correctional officers may encounter the most resentment from __________.

A) inmates
B) administration
C) male staff members
D) unions

Question 17

According to Gilbert (1997), the __________ is reasonable, innovative, and able to make exceptions when necessary.

A) professional
B) enforcer
C) reciprocator
D) avoider

Question 18

According to Gilbert (1997), the __________ is aggressive, allows no exceptions to rules, and is cynical.

A) professional
B) reciprocator
C) enforcer
D) avoider

Question 19

According to Gilbert (1997), the __________ has a counseling orientation, has difficulty using coercion even when called for, and is easily frustrated.

A) professional
B) enforcer
C) avoider
D) reciprocator

Question 20

According to Gilbert (1997), the __________ uses means to avoid confrontations or even interaction with clients.

A) reciprocator
B) avoider
C) enforcer
D) professional

Question 21

According to McCarthy (2012), this refers to an employee misusing their lawful authority for personal gain.

A) Malfeasance
B) Nonfeasance
C) Misfeasance
D) Nonmalfeasance

Question 22

According to McCarthy (2012), this refers to direct misconduct by a public official which are often criminal acts.

A) Misfeasance
B) Malfeasance
C) Nonfeasance
D) Nonmalfeasance

Question 23

According to McCarthy (2012), these are cases dealing with acts of omission by an officer who has the responsibility of acting in a circumstance.

A) Nonmalfeasance
B) Misfeasance
C) Malfeasance
D) Nonfeasance

Question 24

According to the text, a __________ officer is described as one who treats all inmates fairly with no favoritism, but who does not always follow rules to the letter.

A) bad
B) discretionary
C) good
D) biased

Question 25

Correctional education can take many forms. The majority of prisoners are enrolled in __________ and __________ programs.

A) basic education ; core curriculum
B) high school ; adult basic education
C) college; work-life skills
D) adult basic education; general equivalency diploma

Question 26

According to the text, correctional facilities are the ideal workplaces.

Question 27

Health concerns become magnified within the prison environment.

Question 28

Research on stress has shown that a significant source of stress for many correctional employees is the organization.

Question 29

The increasingly punitive punishments of crime have caused the prison population to decrease dramatically.

Question 30

Low salaries limit recruitment possibilities and contribute to high turnover.

Question 31

Describe the transformation of the correctional officer role from World War II to the present. Explain why such changes may have caused alienation and stress among correctional officers.

Question 32

Discuss the impacts of unionization, professionalization, and bureaucratization on the role of the correctional officer.

Question 33

Describe in a general way the qualifications, salary range, and occupational outlook for correctional officers.

Question 34

Utilizing the information provided in the text, evaluate the performance of female correctional officers in prisons for men.

Question 35

Discuss the experience of female and minority officers in prison.

Question 36

Explain how the relationship between officers and inmates is one of "structured conflict."

Question 37

Describe Hepburn's typology of power, and give examples of how the typology might be used by correctional officers.

Question 38

Describe corrupt practices of correctional officers. Explain what steps might be done to prevent them.

Question 39

Describe the various types of correctional counselors and treatment.

Question 40

Discuss the problems such as mental illness and substance abuse in relation to the job of a correctional officer.

Question 41

Ethics Focus: "It's Only a Birthday Card"
You have worked at the state prison for five years. There is an inmate you have known for four of those five years who works in the security office. He has asked you to mail a birthday card to his niece, Sarah, who is not on his approved mailing list. You have observed other correctional officers mailing cards and letters on occasion for inmates to persons not on their approved mailing list. You really don't see the harm in a birthday card for a niece. Still, she isn't on the approved mailing list.
-What should you do?

Question 42

Ethics Focus: "It's Only a Birthday Card"
You have worked at the state prison for five years. There is an inmate you have known for four of those five years who works in the security office. He has asked you to mail a birthday card to his niece, Sarah, who is not on his approved mailing list. You have observed other correctional officers mailing cards and letters on occasion for inmates to persons not on their approved mailing list. You really don't see the harm in a birthday card for a niece. Still, she isn't on the approved mailing list.
-What is the best possible outcome of such an action?

Question 43

Ethics Focus: "It's Only a Birthday Card"
You have worked at the state prison for five years. There is an inmate you have known for four of those five years who works in the security office. He has asked you to mail a birthday card to his niece, Sarah, who is not on his approved mailing list. You have observed other correctional officers mailing cards and letters on occasion for inmates to persons not on their approved mailing list. You really don't see the harm in a birthday card for a niece. Still, she isn't on the approved mailing list.
-What is the worst possible consequence?