Deck 6: Organizational Communication

Question 1

Which of the following has had a major influence on the formation of organization communication as it is today?

A) Definitional approaches to organizational communication
B) Methodological orientations of organizational researchers
C) Theoretical orientations of organizational researchers
D) All the above

Answer 1

D

Question 2

Questions such as "What is communication?" and "How does communication take place in organizations?" are related to…

A) perception of communication as something already existed in organization
B) perception of communication as the mean of explaining organizational context
C) Both a and b
D) None of the above

Answer 2

A

Question 3

Which statement about covering laws is not true?

A) They are law-like generalizations
B) They are statistical in nature
C) They are a category of interpretive organizational studies
D) They are positivistic in approach

Answer 3

C

Question 4

Which style of the normative approach deals with the process of organizing?

A) Covering laws
B) Systems theory
C) Communication skills

Question 5

________ focus(es) on understanding the processes of transforming communication while ________ look(s) for some generalizations about the organizational culture.

A) Covering laws, system theory
B) System theory, covering laws
C) Covering laws, communication skills
D) Communication skills, covering laws

Question 6

Interpretive studies in organizational communication are…

A) heavily theory based
B) mostly qualitative
C) statistically approached
D) seeking for organizational regulation

Question 7

Critical studies in organizational communication…

A) focus on ideological aspect of organizational communication
B) heavily base their methodological approach on communication theories
C) aim at developing organizations free from control

Question 8

Vocational anticipatory socialization is…

A) a set of beliefs or expectations
B) sometimes formed by media
C) sometimes formed by part-time jobs
D) all of above

Question 9

Positive or negative peers' opinions in the workplace can be a source for…

A) organizational assimilation
B) organizational promotion
C) vocational anticipatory socialization
D) organizational dissent

Question 10

What is role negotiation related to?

A) Vocational anticipatory socialization
B) Organizational assimilation
C) Organizational identity
D) All of above

Question 11

According to previous research, which of the following relates to stronger organizational identity?

A) It remains for a longer period among the corporate organizations
B) It correlates with higher sense of loyalty among the higher educational students
C) It correlates with less sense of loyalty among the non-profit organization employees
D) There is no difference in how much the employees of a corporate are proud of their jobs

Question 12

Which is not a cultural artifact?

A) Behavioral patterns
B) Organizational laws
C) Technology
D) Employees' experiences

Question 13

Which of the following about organizational culture is not true?

A) Organizational culture is established through sharing meaning
B) Learning rites and rituals of an organization can be developed by organizational culture
C) Employees' feeling about workplace condition can shape organizational culture among some other factors
D) External forces have no significant effect on organizational culture

Question 14

Object orientation to organizational culture…

A) negates external factors
B) focuses too much on discourse
C) asserts that discourse forms culture
D) asserts that discourse and culture mutually construct each other

Question 15

The becoming orientation and grounded in action orientation to organizational culture are different because…

A) becoming orientation does not perceive discourse to be very important
B) grounded in action orientation does not perceive discourse to be very important
C) becoming orientation perceives discourse as constructor of culture but grounded in action orientation asserts they mutually construct each other
D) grounded in action orientation perceives discourse as constructor of culture but becoming orientation asserts they mutually construct each other

Question 16

Which orientation to organizational culture privileges discourse over culture and emphasizes the past interactions in organizations?

A) Object
B) Becoming
C) Grounded in action
D) All of above

Question 17

Which of the following is a better description of the relationship between organizational culture and organizational identity?

A) Organizational culture is prior to organizational identity
B) Organizational identity is prior to organizational culture
C) They are independent of each other
D) They are mutually constructed

Question 18

Dissent to your spouse (if they are not part of your organization) is a form of what?

A) Latent dissent
B) Articulated dissent
C) Displaced dissent
D) Upward dissent

Question 19

People with longer tenure are more likely to make ________ dissent and people who feel more freedom in the workplace are more likely to make ________ dissent.

A) latent, articulated
B) articulated, latent
C) latent, latent
D) articulated, articulated

Question 20

Generally research about dissent has shown…

A) that identification with an organization is interrelated to perception of openness in that organization
B) that identification with an organization is interrelated to willingness to dissent
C) that willingness to dissent in an organization is interrelated to perception of openness in that organization
D) All of above

Question 21

How do normative and interpretive approaches to organizational communication differ?

Question 22

What are the stages of assimilation into an organization?

Question 23

Which factors can affect organizational identity?

Question 24

What are the factors of organization culture?

Question 25

How are organizational culture and organizational identity interrelated?

Question 26

Elaborate on the main study approaches to organizational communication.

Question 27

What are the cons and pros of articulated dissent in the workplace and which factors can encourage employees to articulate dissent?