Deck 3: Business Ethics and Social Responsibility

Question 1

Which of the following is a major responsibility of a business?

A) Economic
B) Ethical
C) Legal
D) All of the above

Answer 1

D

Question 2

The four responsibilities for businesses described by Carroll (2008) are…

A) Morals, Ethics, Economic, and Legal
B) Legal, Philanthropic, Economic, and Morals
C) Ethics, Monetary, Customer Service, and Legal
D) Legal, Economic, Ethics, and Philanthropic

Answer 2

D

Question 3

Which of these is not a required responsibility in the H&T industry?

A) Economic
B) Legal
C) Profit making
D) Philanthropic

Answer 3

D

Question 4

The ____ and social responsibilities build bridges between businesses and their stakeholders/communities.

A) Economic
B) Ethical
C) Legal
D) Profit making

Question 5

Ethical issues may arise when _____.

A) Charging different prices to customers for the same product
B) Sharing customers' personal information
C) Not providing equal opportunities in the hiring process
D) All of the above

Question 6

_____ is related to right and wrong decisions of individuals or firms.

A) Business ethics
B) Legal issues
C) Economic issues
D) Social responsibility

Question 7

Which of the following can be described as ethical dilemmas for the H&T industry?

A) Accounting practices
B) Social networking issues
C) Diversity issues
D) All of the above

Question 8

Which of the following are business ethics that need more attention in the H&T industry?

A) Corporate tax avoidance
B) Discrimination
C) Safety and security
D) All of the above

Question 9

Which of the following are reasons for unethical behavior in the H&T industry?

A) Lack of awareness of ethical issues
B) Unethical leadership
C) Individual factors
D) All of the above

Question 10

In what ways to H&T industry organizations implement CSR?

A) Philanthropic activities
B) External relationships
C) Create shared value
D) All of the above

Question 11

CSR stands for ______ in business

A) Creativity, Sustainability, and Responsibility
B) Cost, Supply, and Revenues
C) Corporate Social Responsibility
D) Capital, Segmented Industries, and Reliability

Question 12

Legal issues must always be the first priority in decision making.

Question 13

Ethical and philanthropic responsibilities are absolute musts for businesses.

Question 14

Operating a business is a complex process since it includes many actors such as customers, employees, competitors, suppliers, governments and creditors.

Question 15

Social responsibility as a broader concept deals with how the businesses' operations and activities influence society.

Question 16

Businesses in the H&T industry should pay closer attention to business ethics and social responsibility issues.

Question 17

Decisions between laws and morals are called ethical dilemmas.

Question 18

Safety and security in the workplace is not a business ethics issue that needs more attention.

Question 19

Work home balance for employees is a business ethics issue that needs more attention.

Question 20

If managers and employees do not have any ethical awareness, they will have challenges in making ethical decisions.

Question 21

Unethical behaviour can create negative impacts on the profitability, profit growth, and growth.

Question 22

Leaders of organizations may not fully consider ethics in their decisions which may cause unethical behaviour.

Question 23

Managers should prioritize consideration ethical tests in hiring and promotion processes.

Question 24

Following business ethics can create positive impacts on people's attitude, values, norms and behavior.

Question 25

All firms should consider CSR practices because businesses should do their fair share to help others.

Question 26

Many firms may think that social problems are the responsibility of government agencies and officials, who can be held accountable by voters.

Question 27

Restaurants buying material from fair trade organizations is an example of CSR implementation.

Question 28

The CSR issues in the hospitality and tourism industry are constant.

Question 29

Social disclosure is another term for CSR reporting.

Question 30

How do you define business ethics?

Question 31

How do business ethics influence strategic management of H&T businesses?

Question 32

How far business ethics should influence a H&T business' strategies and why?

Question 33

List 15 common business ethics issues by providing examples for each issue from hospitality and tourism organizations.

Question 34

What are the reasons for unethical behaviours?

Question 35

As a general manager of a restaurant, what do you do to improve ethical behaviours and decisions?

Question 36

What is corporate social responsibility? Does it really matter for companies? Why?

Question 37

What is the difference between business ethics and social responsibility?

Question 38

Is CSR reporting necessary for the companies? Why?