Deck 3: Listening Critically

Question 1

Despite being our most frequent activity, ______ is also one of our least developed skills.

A) hearing
B) listening
C) speaking
D) arguing

Answer 1

B

Question 2

Which of the following is a stage of listening?

A) understanding
B) telling
C) comparing
D) arguing

Answer 2

A

Question 3

Following the stages of listening, after we have interpreted the message, what is our next step?

A) understanding
B) evaluating
C) comparing
D) responding

Answer 3

B

Question 4

______ is an involuntary physiological process, while ______ is a voluntary mental process.

A) Interpreting; listening
B) Listening; hearing
C) Interpreting; hearing
D) Hearing; listening

Question 5

To not just capture, but also retain the attention of listeners, speakers may do which of the following?

A) focus on subjects of particular interest to receivers
B) use words and images that evoke pictures in the minds of receivers
C) incorporate activity and movement into presentations
D) all of these

Question 6

During the understanding stage of listening, we focus on meaning, using our own reservoir of information to ______ the message.

A) encode
B) decode
C) disseminate
D) reject

Question 7

A good speaker builds ______ into his or her message to increase the audience's chances of remembering it.

A) redundancy
B) clarity
C) fear
D) inspiration

Question 8

During the interpreting stage, we seek to understand the message from ______.

A) the speaker's perspective
B) the listeners' perspective
C) a visual perspective
D) an external perspective

Question 9

While ______, we mentally save what we've gained from the speaker's message for further use.

A) interpreting
B) listening
C) remembering
D) evaluating

Question 10

To interpret a speaker's message accurately, we may do which of the following?

A) relate what the speaker says to what we already know
B) compile questions to ask to clarify things
C) paraphrase the speaker's thoughts in our own words
D) we may do all of these

Question 11

We use critical thinking skills to weigh the worth of speaker's message during the ______ stage.

A) understanding
B) interpreting
C) evaluating
D) comparing

Question 12

Applause for a speaker occurs during which stage?

A) understanding
B) interpreting
C) evaluating
D) responding

Question 13

During the responding stage, you do which of the following?

A) form your opinions on the message
B) ask for feedback
C) communicate our thoughts and feelings about the message we've received
D) leave

Question 14

Each of the six stages of listening is influenced by emotional and intellectual biases referred to as ______.

A) opinions
B) emotional factors
C) feelings
D) affectors

Question 15

Which of the following are likely to influence our listening behaviors?

A) our values
B) our cultural background
C) our attitudes
D) all of these

Question 16

The tendency to assess the values, beliefs, and behaviors of our own culture as superior to those of other cultures is ______.

A) imperialism
B) ethnocentrism
C) hearing
D) listening

Question 17

Who has the responsibilities of speechmaking?

A) the speaker and the listener
B) the speaker
C) the listener
D) neither the speaker nor listener

Question 18

As information is communicated, complex data are simplified, objectives are clarified, and the ______ levels of listeners drop.

A) knowledge
B) stress
C) confidence
D) sympathy

Question 19

As a college student, you will spend approximately what percent of class listening?

A) 10%
B) 30%
C) 60%
D) 100%

Question 20

People who listen critically to the messages of others and do not just accept what is presented to them do which of the following ______.

A) spot faulty reasoning
B) identify invalid arguments
C) spot gross appeals to prejudice
D) they do all of these

Question 21

Listening to your favorite musical artist because you enjoy his or her music is an example of ______.

A) appreciative listening
B) empathic listening
C) comprehensive listening
D) critical/deliberative listening

Question 22

Listening to provide emotional support is referred to as ______.

A) appreciative listening
B) empathic listening
C) comprehensive listening
D) critical/deliberative listening

Question 23

Listening with the objective of gaining knowledge is referred to as ______.

A) appreciative listening
B) empathic listening
C) comprehensive listening
D) critical/deliberative listening

Question 24

When you listen in order to make an evaluation or a decision, you are using which type of listening?

A) appreciative listening
B) empathic listening
C) comprehensive listening
D) critical/deliberative listening

Question 25

In the United States, we are guaranteed free speech, and that means ______.

A) we can talk about controversial topics
B) people will listen to us
C) we can speak without being questioned
D) we shouldn't listen critically

Question 26

Particular words a speaker uses that trigger an immediate emotional response and interfere with an audience member's ability to listen are referred to as ______.

A) trigger words
B) key words
C) red-flag words
D) alarm words

Question 27

Making sure that the temperature of the room is comfortable is an example of ______.

A) staying tuned in
B) using time wisely
C) controlling the physical environment
D) reacting honestly

Question 28

The difference between the rate of the average speaker and the rate of comprehension for the average listener is referred to as the ______ differential.

A) speech-thought
B) listening-comprehension
C) speech-compensation
D) listening-thought

Question 29

We tend to ______ the words of those who listen to us.

A) reject
B) accept
C) question
D) feel

Question 30

Which of the following is a known benefit of critical listening?

A) improved speaker-audience relationship
B) enhanced stress
C) impaired decision making
D) more organization

Question 31

______ can improve the speaker-audience relationship because when we have an attentive audience, we tend to be more confident and effective.

A) Reading
B) Memorization
C) Meditation
D) Listening

Question 32

In order to enhance memory and recall, a good speaker builds ______ into their message.

A) pauses
B) redundancy
C) opinions
D) listening

Question 33

______ listening would often take place during a political debate or rally.

A) Empathic
B) Comprehensive
C) Critical
D) Appreciative

Question 34

Empathic listening is intended to provide ______.

A) pleasure
B) evaluation
C) information
D) emotional support

Question 35

Which of the following is one of the four types of listening?

A) entertainment
B) cautious
C) appreciative
D) conflicted

Question 36

Being able to listen with the objective of gaining knowledge is referred to as ______.

A) organic listening
B) hearing
C) comprehensive listening
D) inquisitive listening

Question 37

Which of the following listening styles values being intellectually challenged?

A) time-oriented
B) content-oriented
C) action-oriented
D) people-oriented

Question 38

The ______-oriented listening style values being precise and direct.

A) time
B) content
C) action
D) people

Question 39

The best ______ often make the best speakers.

Question 40

You can hear without ______, but you cannot ______ without hearing.

Question 41

______ involves our willingness to focus on and organize particular stimuli.

Question 42

To assess the quality, appropriateness, and value of spoken words, we need to possess two key skills: the ability to ______ and the ability to ______.

Question 43

We use our own knowledge and information to decode a message during the ______ stage.

Question 44

While ______, we mentally save what we've gained from the speaker's message for further use.

Question 45

In order to enhance memory and recall, a good speaker builds ______ into his or her message.

Question 46

______ levels will often drop as information is communicated, complex data are simplified, and objectives are clarified.

Question 47

As a college student, you will spend approximately ______ percent of class listening.

Question 48

______ can improve the speaker-audience relationship because when we have an attentive audience, we tend to be more confident and effective.

Question 49

When listening to a message, we shouldn't fake our responses, we should react ______.

Question 50

Listening to your favorite band is an example of ______ listening.

Question 51

Empathic listening serves a ______ function.

Question 52

Listening with the objective of gaining knowledge is referred to as ______.

Question 53

______-oriented listeners are those who focus on the emotions and interests of others.

Question 54

______-oriented listeners expect the speaker to get to the point.

Question 55

______ words are those a speaker uses that trigger an immediate emotional response and interfere with an audience member's ability to listen.

Question 56

The ______ is the difference between the rate of the average speaker and the rate of comprehension for the average listener is referred to as.

Question 57

______ listeners will often avoid material that is challenging.

Question 58

We tend to accept the words of those who listen to us.

Question 59

Though it is one of our most frequent activities, hearing is also one of our least developed skills.

Question 60

Associating involves our willingness to focus on and organize particular stimuli.

Question 61

Listening is a voluntary, mental process.

Question 62

Hearing is a psychological process.

Question 63

While remembering we mentally save what we've gained from the speaker's message for further use.

Question 64

When listening to a speech, during the interpreting stage, we seek to understand the message from the speaker's perspective.

Question 65

You can hear without listening, but you cannot listen without hearing.

Question 66

During the remembering stage, we mentally save what we've gained from the speaker's message for further use.

Question 67

A good speaker builds redundancy into his or her message.

Question 68

Applause for a speaker occurs during the evaluating stage.

Question 69

Ethnocentrism is the tendency to assess the values, beliefs, and behaviors of our own culture as superior to those of other cultures.

Question 70

As information is clarified, the stress levels of listeners rise.

Question 71

Improved speaker-audience relationships are one of the benefits of critical listening.

Question 72

As a college student, you will spend approximately 35 percent of class listening.

Question 73

Reduced stress is one of the benefits of critical thinking as a speaker.

Question 74

Improved speaker-audience relationships are a known benefit of critical listening.

Question 75

Listening for pleasure is the appreciative type of listening.

Question 76

Listening to a college lecture is an example of critical listening.

Question 77

Empathic listening serves a therapeutic function.

Question 78

When you are lost and ask another person for directions, you are listening with the objective of gaining knowledge.

Question 79

Content-oriented listeners value clarity and preciseness above all else.

Question 80

People-oriented, action-oriented, content-oriented, and time-oriented are the four styles of listening.