Question 1

Which of the following is a systematic method to acquaint the new team member with all aspects of the new job?&#10;A) Socialization&#10;B) Orientation&#10;C) Induction&#10;D) Instruction

Accepted Answer

Orientation is a systematic method to introduce the new team member to all aspects of the new job. This includes information about the company culture, policies and procedures, expectations, and job responsibilities. Socialization refers to the process of integrating the new team member into the organization's culture, whereas induction is the formal process of welcoming new employees into the organization. Instruction refers to the specific training and guidance provided to the new team member to perform their job duties.

Question 2

Which of the following implies the absorbing of a new team member into the culture of the company?&#10;A) Socialization&#10;B) Orientation&#10;C) Induction&#10;D) Instruction

Accepted Answer

Socialization is the process of integrating a new team member into the culture of the company. It involves helping the employee understand and adapt to the organization's values, norms, and beliefs. Orientation and induction both refer to the process of introducing the new employee to the company and its policies and procedures, but they do not necessarily encompass the cultural aspect of socialization. Instruction, on the other hand, refers to training and teaching specific skills and tasks, which is not the same as socialization.

Question 3

Orientation is more:&#10;A) culture and attitude oriented.&#10;B) process oriented.&#10;C) lecture oriented.&#10;D) trainer driven.

Accepted Answer

Orientation is typically focused on introducing new employees to the organization's processes and procedures, rather than cultural or attitude-based training. Therefore, Option B is the best choice as it is process-oriented.

Question 4

The purpose of orientation is:&#10;A) to make the new team member an effective contributor to the team in the shortest time available.&#10;B) to provide specific skills training to insure team member ability to do quality work.&#10;C) to assess output capabilities of new team members.&#10;D) to evaluate levels of new team member interaction.

Accepted Answer

The purpose of orientation is to make a new team member an effective contributor to the team in the shortest time available. It is not specifically for skills training, assessing output capabilities, or evaluating interaction.

Question 5

Socialization is more:&#10;A) culture and attitude oriented.&#10;B) process oriented.&#10;C) lecture oriented.&#10;D) trainer driven.

Accepted Answer

Socialization is a process by which individuals learn the values, norms, and behaviors of their culture. It is more culture and attitude oriented than lecture oriented or trainer driven.

Question 6

Training targeted to socialization will cover issues such as:&#10;A) philosophy&#10;B) job specifications&#10;C) duties&#10;D) position description

Accepted Answer

Training targeted to socialization would cover the philosophy behind socialization, which includes the importance of building relationships, developing communication skills, and integrating into the workplace culture. Job specifications, duties, and position description training may not necessarily be related to socialization.

Question 7

The trainer/manager conducting the socialization should:&#10;A) sell the organization's philosophy&#10;B) speak specifically about benefits&#10;C) specify the criteria for company recognition programs&#10;D) provide the criteria for suspension and termination

Accepted Answer

The trainer/manager conducting the socialization should sell the organization's philosophy to help new employees understand the company's values, culture, and mission. This will help them align their behavior and decisions with the organization's objectives and also create a positive work environment. While speaking about benefits, criteria for recognition, and suspension/termination are important, they may not be the primary focus of socialization.

Question 8

The length of an orientation session should be:&#10;A) no more than 2 hours with sessions on multiple days&#10;B) as long as necessary to cover all material in a single session&#10;C) 2 hours and designed to incorporate all the information&#10;D) 4 hours and designed to incorporate all information

Accepted Answer

It is best to keep an orientation session to no more than 2 hours, as attention spans can wane and it allows for flexibility for people's schedules. If more information needs to be covered, it is better to spread it out over multiple sessions.

Question 9

Task and station orientation:&#10;A) is conducted by the human resource officer&#10;B) should be no more than 2 hours in length with sessions on multiple days&#10;C) should be combined with general company orientation&#10;D) is the same as any other orientation

Accepted Answer

The answer of Task and station orientation:&#10;A) is conducted by...

Question 10

An effective orientation program:&#10;A) has an immediate and lasting impact on the new team member.&#10;B) can make the difference between a new team member's success or failure.&#10;C) help form the employees view of the organization's human resources policies.&#10;D) All of the above

Accepted Answer

All of the options listed are true statements about the effectiveness of an orientation program. It has an immediate impact on the new team member by providing them with crucial information about their role, responsibilities, and the organization. A well-executed orientation program can also set the tone for the rest of their tenure with the organization and ensure their success. Additionally, the program can shape the new employee's view of the organization's culture and human resources policies. Therefore, the best choice is D.

Question 11

The return on Investment (ROI) of a well- planned orientation program includes:&#10;A) The new team member will be more inclined to have a sense of belonging and will consequently be motivated.&#10;B) The new team member is working productively at the end of the first week on the job.&#10;C) Permanent orientation materials are created.&#10;D) It is guaranteed that all staff read the handbook.

Accepted Answer

The answer of The return on Investment (ROI) of a...

Question 12

Problems in perception:&#10;A) are often caused by differences in ethnic or cultural backgrounds.&#10;B) are often caused by different educational levels.&#10;C) are often caused by difficulties with the particular language used.&#10;D) All of the above

Accepted Answer

The answer of Problems in perception:&#10;A) are often caused by...

Question 13

Communicating during orientation should be done in a:&#10;A) open style&#10;B) formal style&#10;C) structured style&#10;D) question and answer format

Accepted Answer

The answer of Communicating during orientation should be done in...

Question 14

When conducting an orientation session the presenter should avoid which of the following?&#10;A) talking down to the new hires&#10;B) repeating anything of importance&#10;C) listen to the new hires&#10;D) showing respect for the new hires

Accepted Answer

The answer of When conducting an orientation session the presenter...

Question 15

The topics presented in the training plan should be based:&#10;A) on the needs of the organization&#10;B) on the needs of the new team member&#10;C) on the needs of the organization and the new team member&#10;D) on the requirements of the position

Accepted Answer

The answer of The topics presented in the training plan...

Question 16

A tour of the property:&#10;A) is part of an orientation program&#10;B) is part of a socialization program&#10;C) is best done virtually&#10;D) is not a necessary part of orientation or socialization

Accepted Answer

The answer of A tour of the property:&#10;A) is part...

Question 17

Information in the company handbook includes:&#10;A) vacation policy&#10;B) sick leave policy&#10;C) safety guidelines and policies&#10;D) all of the above

Accepted Answer

The answer of Information in the company handbook includes:&#10;A) vacation...

Question 18

Companies often require the new hire to complete a test on:&#10;A) safety procedures&#10;B) sanitation procedures and policies&#10;C) emergency procedures&#10;D) all of the above

Accepted Answer

The answer of Companies often require the new hire to...

Question 19

An orientation kit distributed to new hire does not include the following:&#10;A) work schedule&#10;B) handbook&#10;C) map of facility&#10;D) organizational chart

Accepted Answer

The answer of An orientation kit distributed to new hire...

Question 20

Formal and systematic evaluation of the orientation training program is:&#10;A) recommended.&#10;B) always be done by the department manager.&#10;C) most reliable when all orientation is complete.&#10;D) essential.

Accepted Answer

The answer of Formal and systematic evaluation of the orientation...

Question 21

A formal follow-up of the new hires performance should take place within _____________ of their start.&#10;A) one month&#10;B) three months&#10;C) six months&#10;D) one year

Accepted Answer

The answer of A formal follow-up of the new hires...

Question 22

Evaluation of the orientation program can be done by having:&#10;A) staff complete unsigned questionnaires&#10;B) management focus groups&#10;C) staff open forums&#10;D) town hall meetings

Accepted Answer

The answer of Evaluation of the orientation program can be...

Question 23

The first day on the job is an opportunity for the manager and the company to set a positive tone and thereby avoid problems that might occur later.

Accepted Answer

The answer of The first day on the job is...

Question 24

The way a new team member is treated during the orientation period has no impact on their perception of the manager and the company.

Accepted Answer

The answer of The way a new team member is...

Deck 7: Orientation and Socialization