Deck 1: Electronicdigital HRM: A Primer

Question 1

Which of the following is a color?

A) blue
B) desk
C) pen
D) car

Answer 1

A

Question 2

Which of the following is not a primary driver for the digital initiatives undertaken by today's organizations?

A) Improve engagement with customers
B) Deliver on customer expectations
C) Increase digitalization
D) Improve product and service offer

Answer 2

C

Question 3

All HR functions involving numerous and time-consuming 'administrative processes' that are routine and conducted on a day-to-day basis are which type of activity?

A) Relational
B) Operational/Transactional
C) Transformational
D) Self-service Applications

Answer 3

B

Question 4

Shared Services Centres (SSCs)…

A) operates as an internal customer service business.
B) are specialised third-party service providers contracted to provide outsourcing services that are typically non-core to the organisation.
C) delegate HR activities and processes to managers via management information Systems (MIS).
D) payroll, benefits administration, HR information technologies (HR-IT), expatriate relocation, staffing and training.

Question 5

The most outsourced HR activities include:

A) performance management activities via an integrated talent management suite.
B) transactional processes, with finance, HR, and IT being the most prolific users.
C) accessing payslips, HR policies, leave balance and application, benefits administration, self performance appraisal and self-nomination for training programs.
D) payroll, benefits administration, HR information technologies (HR-IT), expatriate relocation, staffing and training.

Question 6

By 'Human Resources 4.0', Dehaze is referring to…

A) creating a genuine transformational change to people management architecture and eco-system.
B) 'Networked' and 'Cellular' organisational structures.
C) digitizing HR platforms to developing digital workplaces and digital workforces.
D) protean, a career that is driven by the person, not the organisation.

Question 7

A career that is driven by the person, not the organisation is also known as…

A) portfolio careerists
B) shamrocks
C) workforce socialization
D) proteans

Question 8

Although, individuals are the chief executive officer (CEO) of their own career, it is the organization's responsibility to provide all of the following except…

A) on-the-job learning opportunities.
B) the facilitation of workforce socialization.
C) full charge of each employee's career.
D) mentoring and coaching.

Question 9

'Networked' and 'Cellular' organisational structures refer to…

A) the matching portfolio of skills needed to complete the contract as specified.
B) strategic business units (SBUs) which function independently but by networking with others to share common knowledge and information, akin to human DNA, they learn, grow, and adapt to an uncertain environment.
C) three levels comprising of core, contract and temporary employees.
D) learning organisation-driven knowledge management and leadership development.

Question 10

Transformational HR refers to

A) business process re-engineering (BPR).
B) accessing payslips, HR policies, leave balance and application, benefits administration, self performance appraisal and self-nomination for training programs.
C) HR activities that include strategic redirection and renewal, cultural change, learning organisation-driven knowledge management, and leadership development.
D) management information systems (MIS).

Question 11

Today in the gig economy that is characterised by a labour market consisting of ________ workers.

A) blue collar
B) freelance
C) white collar
D) shift

Question 12

Digital is all about _________ and __________ is all about digital.

A) Management
B) HRM
C) Business
D) IT

Question 13

SMAC technologies refer to

A) Social, Mobile, Artificial Intelligence, Cloud
B) Social, Mobile, Analytics, Cloud
C) Social, Machine Learning, Artificial Intelligence, Cloud
D) Social, Mobile, Analytics, Computers

Question 14

Contingent workforce is __________ in the gig economy

A) Common
B) Rare
C) Expensive
D) Cheap

Question 15

STEM skills refer to

A) Science, Technology, Engineering, Mathematics
B) Society, Technology, Economics, Mathematics
C) Science, Technology, Engineering, Modern Art
D) Sociology, Technology, English, Mathematics

Question 16

In the digital world, career management is driven primarily by

A) Employer
B) Employee
C) Technology
D) Globalisation

Question 17

Which of the following is not a skill required in the knowledge economy

A) Systems thinking
B) Big data literacy
C) Analytical skills
D) Rigid compliance with rules

Question 18

Today, self-service HR applications are

A) Integral part of HR services
B) Unnecessary part of HR services
C) Devoid of technology
D) Expensive

Question 19

The negative impact of technology

A) Is unavoidable and nothing can be done about it
B) Should be recognised and proactively managed
C) Is due to the negligence of employees
D) Is punishable by law

Question 20

Digital is all about _________ and __________ is all about digital.

A) Management
B) HRM
C) Business
D) IT

Question 21

SMAC technologies refer to

A) Social, Mobile, Artificial Intelligence, Cloud
B) Social, Mobile, Analytics, Cloud
C) Social, Machine Learning, Artificial Intelligence, Cloud
D) Social, Mobile, Analytics, Computers

Question 22

Contingent workforce is __________ in the gig economy

A) Common
B) Rare
C) Expensive
D) Cheap

Question 23

Which of the following is not a primary driver for the digital initiatives undertaken by today's organizations?

A) Improve engagement with customers
B) Deliver on customer expectations
C) Increase digitalization
D) Improve product and service offer

Question 24

STEM skills refer to

A) Science, Technology, Engineering, Mathematics
B) Society, Technology, Economics, Mathematics
C) Science, Technology, Engineering, Modern Art
D) Sociology, Technology, English, Mathematics

Question 25

In the digital world, career management is driven primarily by

A) Employer
B) Employee
C) Technology
D) Globalisation

Question 26

Which of the following is not a skill required in the knowledge economy

A) Systems thinking
B) Big data literacy
C) Analytical skills
D) Rigid compliance with rules

Question 27

Today, self-service HR applications are

A) Integral part of HR services
B) Unnecessary part of HR services
C) Devoid of technology
D) Expensive

Question 28

The negative impact of technology

A) Is unavoidable and nothing can be done about it
B) Should be recognised and proactively managed
C) Is due to the negligence of employees
D) Is punishable by law

Question 29

What impact does the digital world have on today's workforce?

Question 30

Define digital HRM.

Question 31

Define e-HRM?

Question 32

Discuss technology's impact on various HR functions.

Question 33

What are some of the unintended consequences of Technology?