Deck 13: Human Resource Management in the Events Industry
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Deck 13: Human Resource Management in the Events Industry
1
A 'pulsating' organization is one which?
A) Has lots of different units throughout the world
B) Is one that does a number of different events
C) Relies entirely on volunteers for its employees
D) Has a small number of core personnel for most of the time and increases its number of employees nearer the event
A) Has lots of different units throughout the world
B) Is one that does a number of different events
C) Relies entirely on volunteers for its employees
D) Has a small number of core personnel for most of the time and increases its number of employees nearer the event
D
2
For the Sydney 2000 and Athens 2004 Olympic Games paid staff made up what percentage of the workforce?
A) Approximately 50 per cent
B) Around a quarter
C) Three-quarters
D) Less than 5 per cent
A) Approximately 50 per cent
B) Around a quarter
C) Three-quarters
D) Less than 5 per cent
D
3
Which of the following are 'mega-events'?
A) Glastonbury
B) FIFA World Cup
C) Edinburgh Fringe Festival
D) Hay Festival of Literature and Art
A) Glastonbury
B) FIFA World Cup
C) Edinburgh Fringe Festival
D) Hay Festival of Literature and Art
B
4
Bounce back' refers to?
A) An event that occurs every year
B) Volunteers who return year-on-year to an event
C) Paid staff that travel from event to event
D) None of the above
A) An event that occurs every year
B) Volunteers who return year-on-year to an event
C) Paid staff that travel from event to event
D) None of the above
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5
Volunteers at the 2002 Manchester contributed?
A) Over half a million hours
B) Over one million hours
C) Over two million hours
D) Over five million hours
A) Over half a million hours
B) Over one million hours
C) Over two million hours
D) Over five million hours
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6
Volunteer engagement tends to be higher in?
A) North America
B) Western Europe
C) Central America
D) South East Asia
A) North America
B) Western Europe
C) Central America
D) South East Asia
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7
Some of the reasons suggested by Elstad (2003) for volunteers quitting are?
A) The lack of remuneration
B) A lack of appreciation of their contribution
C) The festival becoming too large
D) All of the above
A) The lack of remuneration
B) A lack of appreciation of their contribution
C) The festival becoming too large
D) All of the above
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8
How many volunteers worked at the London 2012 Olympics?
A) 250000
B) 70000
C) 150000
D) 100000
A) 250000
B) 70000
C) 150000
D) 100000
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9
Which of the following topics would not be covered in venue-specific training?
A) Emergency procedures
B) The event precinct
C) Event history
D) Recylcing and waste management
A) Emergency procedures
B) The event precinct
C) Event history
D) Recylcing and waste management
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10
According to Goldblatt and Matheson (2009) volunteer satisfaction is likely to be improved by?
A) Opportunities to meet with celebrities, sporting stars and other VIPs
B) The chance of a paid job with the organization
C) Free merchandise
D) Transport to and from the event
A) Opportunities to meet with celebrities, sporting stars and other VIPs
B) The chance of a paid job with the organization
C) Free merchandise
D) Transport to and from the event
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