Deck 3: Intercultural Communication

Question 1

The term for the system of shared values, beliefs, attitudes, and orientations, learned through communication, that guide what is considered to be appropriate thought and behavior in a particular group of people is ________.

A) history
B) culture
C) society
D) ethics

Answer 1

B

Question 2

Sebastian, an exchange student from Denmark, likes going out with his new friends but quickly becomes overwhelmed by their long conversations, loud music, and cell phone interruptions. What is he experiencing?

A) cultural communication
B) nonverbal communication
C) culture shock
D) situational shock

Answer 2

C

Question 3

Interactions that occur between people whose cultures are so different that the communication between them is altered is

A) understanding
B) intercultural communication
C) contextual communication
D) individualistic communication

Answer 3

B

Question 4

The effective and appropriate behavior and communication in intercultural situations is known as intercultural ________.

A) competence
B) communication
C) immersion
D) observation

Question 5

The commonly accepted preferences for some states of affairs over others are

A) attitudes
B) norms
C) values
D) beliefs

Question 6

The standards that a culture claims to hold, yet which are not often upheld in everyday life, are called

A) ideal values
B) real values
C) collectivist values
D) ethnocentric values

Question 7

A culture that values personal achievement, voicing one's opinion, freedom, and self-expression is ________.

A) low uncertainty
B) high uncertainty
C) individualistic
D) collectivist

Question 8

A culture that values the interests of the group over an individual's personal achievement is ________.

A) low uncertainty
B) high uncertainty
C) individualistic
D) collectivist

Question 9

Joel, the captain of his debate team, feels like he let the team down when they got third place, even though he scored high in individual points. Joel is probably a member of _______.

A) a collectivist culture
B) an individualistic culture
C) a masculine culture
D) a feminine culture

Question 10

In a business meeting, a member of this type of culture might risk embarrassing his business partner if it meant that they would secure the deal.

A) a collectivist culture
B) an individualistic culture
C) a masculine culture
D) a feminine culture

Question 11

A culture that is comfortable with few rules, unpredictability, and multiple perspectives of "truth" is

A) a high uncertainty avoidance culture.
B) a low uncertainty avoidance cultur
C) a high power distance culture.
D) a low power distance culture.

Question 12

A culture that values structure, formal rules, and predictable behaviors is

A) a high uncertainty avoidance cultur
B) a low uncertainty avoidance culture.
C) a high power distance culture.
D) a low power distance culture.

Question 13

Sara gives her team the following instructions for designing a new product logo: "Here's the product. Think outside the box. I'm looking for some great new ideas!" This style of management is common in

A) a high uncertainty avoidance culture.
B) a low uncertainty avoidance culture.
C) a collectivist culture.
D) an individualistic culture.

Question 14

In a high power distance culture

A) power is distributed evenly.
B) power inequalities are downplayed.
C) democracy is valued.
D) power imbalances are seen as natural.

Question 15

Low power distance cultures are characterized by

A) leaders who are feared and respected.
B) great differences in power distribution.
C) an equal distribution of power.
D) polite forms of language and address.

Question 16

A masculine culture places value on

A) separate and distinct gender roles.
B) assertive and dominant men.
C) competition and material success,
D) all of the above.

Question 17

In a feminine culture,

A) roles are not based upon one's sex.
B) women are mostly nurturing, caring, and service oriented.
C) people are not free to act in nontraditional ways.
D) all of the above.

Question 18

Groups comprised of smaller numbers of less powerful people who hold common values, attitudes, beliefs, and orientations that differ from those of the majority in the culture are

A) culturally identical.
B) a co-culture.
C) dominant.
D) a subversive culture.

Question 19

Which of the following co-cultural groups is a classification of people based on shared national characteristics such as country of birth, geographic origin, language, religion, ancestral customs, and tradition?

A) race
B) religion
C) ethnicity
D) social class

Question 20

Which of the following co-cultural groups has been used to classify people based on biological characteristics, such as skin and eye color?

A) race
B) religion
C) ethnicity
D) gender

Question 21

Social class is a co-cultural group identification that classifies people according to

A) race.
B) religion.
C) gender.
D) power.

Question 22

Which co-cultural identification is based upon being biologically different from each other and being socialized differently throughout life?

A) race
B) religion
C) sexual orientation and gender identity
D) gender

Question 23

When Jorge is eating dinner with his family, he speaks Spanish, but, at school, he only speaks English. If the racial group to which you belong is not the dominant culture of your country, you may learn to _______, altering your linguistic and nonverbal patterns to conform to either that of the dominant culture or of your co-culture.

A) double-talk
B) codeswitch
C) culturally immerse
D) none of the above

Question 24

One's social class is determined by

A) income.
B) education.
C) occupation.
D) all of the above.

Question 25

Which generation is known for being latchkey kids, self-sufficient, and informal, and a tendency to be cynical?

A) Traditionalists
B) Baby Boomers
C) Generation X
D) Millennials

Question 26

Which generation is known for being likely to judge, question, and compete?

A) Traditionalists
B) Baby Boomers
C) Generation X
D) Millennials

Question 27

Even though he loves living in America, Jorge embraces his Spanish heritage and exhibits it through his verbal and nonverbal mannerisms, his diet, etc. This heritage is an important part of his ________.

A) social class
B) ethnocentrism
C) race
D) cultural identity

Question 28

Which group is used to receiving information really fast, likes to parallel process and multi-task, and functions best when networked?

A) Generation X
B) Traditionalists
C) Digital Natives
D) Cultural cohort

Question 29

Viewing your culture as more important than another is known as

A) egocentrism.
B) ethnocentrism.
C) patriotism.
D) altruism.

Question 30

Which of the following is not a barrier to effective intercultural communication?

A) ethnocentrism
B) stereotyping
C) altruism
D) anxiety

Question 31

Cultures provide _________, or rules about when, why, and how different emotions are to be expressed (or not).

A) display rules
B) emotional norms
C) empathic guides
D) cultural norms

Question 32

Kyle is always on time for meetings, follows plans, and meets his deadlines. What is his time orientation?

A) polychronic
B) platonic
C) monochronic
D) hyperchronic

Question 33

When Kyle goes on a business trip overseas, he arrives ten minutes early to the meeting, but the person he is meeting keeps getting interrupted and makes Kyle wait almost two hours before starting the meeting. Kyle is impatient and doesn't understand the ______ nature of the culture.

A) polychronic
B) monochronic
C) chronically late
D) pseudochronic

Question 34

When Keiko visited the United States, she ordered a meal at a crowded fast food restaurant and took a seat in a booth where a family of three was eating. In Keiko's home country, Japan, it's customary for strangers to share a booth. What barrier to intercultural competence was Keiko exhibiting?

A) ethnocentrism
B) incompatible communication codes
C) stereotyping
D) assuming similarity or difference

Question 35

People from masculine cultures are more tolerant of nontraditional roles for men and women than are people from feminine cultures.

Question 36

The best way to learn about another culture is to observe from a distance without getting involved.

Question 37

Culture drives the formation of culturally specific social networking sites and affects the way users communicate when using them.

Question 38

Intercultural skills that you practice become part of your canned plan and script library so you can behave automatically in a culturally appropriate way.

Question 39

The dominant culture is formed when we closely align ourselves with people who share our cultural identity.

Question 40

Social media sites in individualistic cultures are oriented toward sharing, conformity, and hierarchy, with users arranged according to status.

Question 41

Traditionalists, born before 1943, are likely to judge, question, and compete.

Question 42

Conflict and misunderstandings are likely to occur when people from different generations interact.

Question 43

When interacting in a culture different from your own, anxiety is expected and is not considered a barrier to effective communication.

Question 44

The dominant culture of the United States tends to favor traditional sex and gender roles.

Question 45

Racial co-culture influences attitudes and communication behavior.

Question 46

Homogeneous societies are more likely to be high on uncertainty than heterogeneous societies.

Question 47

Members of a high-context culture are expected to get straight to the point-to say what they mean.

Question 48

Choose one of the six ways that cultures differ and discuss how it might influence the way people in the United States elect officials.

Question 49

Describe the dominant culture of the United States, including dominant attitudes, beliefs, and customs. How is the dominant culture evolving?

Question 50

To what "generation" do you belong? Do you possess qualities that are characteristic of your generation? Explain.

Question 51

What is codeswitching? Give an example.

Question 52

What are the four ways we can develop culture-specific knowledge and skills? Which one of these ways do you think is the most effective and why?

Question 53

Discuss the differences between the real and ideal values the United States holds on issues of gender identity, religion, and/or social class.