Deck 5: Nonverbal Messages

Question 1

Body language is also known as ________.

A) proxemics
B) kinesics
C) emblems
D) gestures

Answer 1

B

Question 2

The term for all human communication that transcends spoken or written words is _________.

A) vocal communication
B) nonverbal communication
C) preverbal communication
D) interpretive communication

Answer 2

B

Question 3

The nonverbal characteristic of pitch is

A) the rate of vibration of your vocal cords
B) the loudness of your voice
C) variety, melody, or inflection of your voice
D) speed at which you speak

Answer 3

A

Question 4

The words whiny, raspy, throaty, or harsh describe a person's

A) vocal intonation
B) vocal quality
C) vocal pitch
D) vocal interferences

Question 5

Which of the following is not a characteristic of nonverbal communication?

A) It can be intentional.
B) It can be unintentional.
C) It can be ambiguous.
D) All are characteristics of nonverbal communication.

Question 6

You ask your professor if he will postpone the test, but he says "no" and shakes his head at the same time. His nonverbal message is ________.

A) repeating the verbal message
B) substituting for words
C) expressing emotions
D) contradicting the verbal message

Question 7

When you are introduced to new classmates, you use __________, nonverbal actions that signal warmth, communicate availability, decrease distance, and promote involvement.

A) affiliation
B) immediacy behaviors
C) haptics
D) regulating behaviors

Question 8

Unknowingly, Toni nervously begins to play with her rings during an interview. She is using body motions to

A) illustrate what a speaker is saying
B) hide her feelings
C) control or regulate communication
D) express emotions

Question 9

A high level manager may dress more formally, have a larger and more expensively furnished office, and walk and speak authoritatively. She is using nonverbal behaviors to ________.

A) provide information
B) express emotions
C) express dominance and affiliation
D) regulate communication

Question 10

Shifts in eye contact, slight head movements, posture changes, and nodding to tell another person when to finish what he or she is saying are all examples of nonverbal behaviors ________.

A) managing impressions and identities
B) displaying feelings
C) regulating interaction
D) providing information

Question 11

In some cultures and societies, extended eye gaze is a sign of

A) regulation
B) dominance or aggression
C) lying
D) tension relief

Question 12

________ refers to your position in relation to another person, as when we face a person squarely.

A) Emblem
B) Posture
C) Body orientation
D) Haptics

Question 13

Playing your music loudly enough for others in the room to hear it may be considered a violation of another's

A) pitch
B) volume
C) acoustic space
D) personal space

Question 14

During her presentation, Kia often used "um," "er," and "like," which all are considered to be

A) vocal pitches
B) vocal characteristics
C) vocal interferences
D) adapters

Question 15

When you wear jewelry or clothing that indicates your religious beliefs, what function of nonverbal communication might you be using?

A) Nonverbal behaviors express dominance.
B) Nonverbal behaviors express emotion.
C) Nonverbal behaviors regulate interaction.
D) Nonverbal behaviors manage impressions and identities.

Question 16

All of the following are vocal characteristics. _____ deals with the overall sound of your voice.

A) Pitch
B) Volume
C) Rate
D) Quality

Question 17

The size and shape of your body

A) reflect your territoriality
B) are predictors of success
C) have nothing to do with how you will be treated
D) are considered by others to make judgments about you

Question 18

In what culture might you hear a parent utter the following? "Look at me when I'm talking to you."

A) Eastern culture
B) Latin American culture
C) U.S. culture
D) masculine culture

Question 19

Usually, the person in authority in a situation will be the first to initiate

A) eye contact
B) paralanguage
C) touch
D) gestures

Question 20

When people act in ways that are different from what we anticipate, we are experiencing a(n) ________.

A) expectancy violation
B) cultural difference
C) perception check
D) contradictory emblem

Question 21

Physical appearance includes which of the following?

A) body art
B) body type
C) your race
D) all of the above

Question 22

A person's home or office is considered to be

A) territory
B) intimate space
C) social space
D) impersonal space

Question 23

The way your professor decorates his or her office is a function of the use of

A) permanent structures
B) artifacts
C) personal space
D) impersonal space

Question 24

When interacting with others, we use space in ways that convey meaning. This type of nonverbal behavior is also known as ________.

A) proxemics
B) kinesics
C) emblems
D) distancing

Question 25

Casual conversations are most likely to occur using

A) intimate distance
B) personal distance
C) social distance
D) public distance

Question 26

In a cramped elevator, we may pretend not to notice when a stranger touches us or stands in our

A) personal space
B) public space
C) intimate space
D) social space

Question 27

Sharing your perception of another's behavior to see if your interpretation is accurate is _________.

A) nonverbal adaptation
B) recognizing diversity
C) perception checking
D) text-based gestures

Question 28

With real estate, people use locks, signs, and fences to communicate ________.

A) olfactory messages
B) expectancy violations
C) dominance over others
D) ownership of their territory

Question 29

Ben, my trainer, sometimes has to touch me when he's helping me with exercise and weights. This type of touch would be ________.

A) task-related
B) ritualized
C) spontaneous
D) inappropriate

Question 30

Simone exhibits _____ by sitting in the same chair every class period.

A) affect displays
B) territoriality
C) paralanguage
D) adapters

Question 31

Olfactory cues

A) express status, aggression, or humility
B) express or hide emotion and affect
C) are primary
D) are sent through smells and scents

Question 32

Facial expressions like a quizzical looks and knitted brows can be used to

A) provide feedback to a listener
B) complement a verbal message
C) substitute completely for words
D) perform unemotional tasks

Question 33

The six universal facial expressions include all of the following except

A) happiness and sadness
B) hope and despair
C) fear and anger
D) surprise and disgust

Question 34

Shaking hands upon greeting is a form of what kind of touch?

A) task-related
B) ritualized
C) spontaneous
D) instinctive

Question 35

________ like cell phones and personal vehicles are objects we select for personal use.

A) Artifacts
B) Intimate space
C) Emblems
D) Territory

Question 36

Which of the following statements is true when it comes to gender differences in nonverbal behavior?

A) Men are more facially expressive.
B) Men occupy less territory.
C) Women use less eye contact.
D) Women exhibit less dominance in posture and gesture.

Question 37

When a person's verbal and nonverbal cues contradict each other, it is important to

A) focus on the verbal channel
B) use the skill of perception checking
C) provide nonverbal feedback
D) orient your body toward the other person

Question 38

All of the following are types of paralanguage except

A) pitch
B) vocal quality
C) acoustic space
D) intonation

Question 39

Sixty-five percent of social meaning is conveyed nonverbally.

Question 40

Unintentional nonverbal behaviors are often interpreted as intentional.

Question 41

The arrangement of furnishings in a space can convey messages about identity and interaction.

Question 42

An expectancy violation is always negative for the receiver.

Question 43

Paralanguage looks at what you actually say instead of how you say it.

Question 44

Social distance, from 4 to 12 feet, is where impersonal business, such as a job interview, is conducted.

Question 45

Research suggests that Latin American and Mediterranean countries are low-contact cultures, while Asian cultures are high-contact cultures.

Question 46

Men value touch more than women do.

Question 47

Research shows that adding emoticons to text can increase receivers' ability to correctly interpret our emotions and attitudes.

Question 48

In some cultures artificial scents are considered annoying.

Question 49

Punctuated phrases like "BEST.TEACHER.EVER" would not be considered text-based gestures.

Question 50

Be mindful that most nonverbal cues are emblems.

Question 51

Different cultures assign different meanings to color in clothing and adornments, often connect to religious beliefs.

Question 52

Our sense of personal space surrounds us, moves with us, and changes with the situation.

Question 53

It could be accurate to tell someone, "I'm feeling uncomfortable because you are in my intimate space."

Question 54

How can people control and limit the occurrence of vocal interferences in their speech?

Question 55

Some intrusions into our intimate space are acceptable. In what situations may they be acceptable, and why?

Question 56

Explain Expectancy Violation Theory. How should we handle an expectancy violation? Provide an example.

Question 57

Discuss gender, cultural, and contextual differences in haptics. Why are these differences significant?

Question 58

Name at least five ways we can express gestures in text-based communication.

Question 59

Discuss some ways that you can improve your sending of nonverbal messages.

Question 60

Give three reasons why perception checking is an essential tool for interpreting nonverbal behaviors.