Question 1

Police managers can rely on the culture of the department to&#10;A) permit them to do away with rules&#10;B) make the right decision to resolve a conflict&#10;C) create a department where trust is not important&#10;D) none of the above

Accepted Answer

The culture of a police department can influence decision-making and conflict resolution. A strong culture that values professionalism and ethical behavior can help police managers make the right decisions to resolve conflicts. However, relying on culture to do away with rules or create a department where trust is not important is not advisable.

Question 2

Culture is developed from observing the actions of managers and:&#10;A) city council&#10;B) the public&#10;C) fellow officers&#10;D) all of the above

Accepted Answer

Culture within an organization, such as a police department, is significantly influenced by observing the actions and behaviors of fellow officers and managers. This is because employees often look to their peers and leaders to understand acceptable behaviors and norms within the organization. City council and the public can influence organizational policies or expectations, but the internal culture is more directly shaped by the actions of those within the organization.

Question 3

Police officers tend to see the world as being composed of cops and others. This is also known as:&#10;A) a realistic view of the world&#10;B) the us vs. them mentality&#10;C) the thin blue line&#10;D) cynicism

Accepted Answer

The phrase "us vs. them mentality" refers to the idea of dividing people into distinct groups, often leading to an adversarial relationship between those groups. In the case of police officers, this mentality can lead to a sense of separation between police and civilians, which can have negative consequences for relationships between law enforcement and the people they are sworn to protect.

Question 4

The dangers officers face in their work gives them a sense of&#10;A) solidarity&#10;B) cynicism&#10;C) negativism&#10;D) none of the above

Accepted Answer

The dangers officers face in their work, such as physical harm, can create a sense of solidarity among them as they rely on each other for support and protection. It is less likely to lead to cynicism or negativism, which can be more related to job dissatisfaction or lack of trust in the system.

Question 5

Cynicism is also known as&#10;A) solidarity&#10;B) us vs. them&#10;C) a negative world view&#10;D) both B and C

Accepted Answer

The answer of Cynicism is also known as&#10;A) solidarity&#10;B) us...

Question 6

According to Wilson, _____ is the style of policing in which officers differentiate between very serious and minor offenses, but still view the law as a clear guide for acceptable behavior.&#10;A) service style&#10;B) legalistic style&#10;C) watchman style&#10;D) none of the above

Accepted Answer

The legalistic style of policing is characterized by officers who differentiate between serious and minor offenses but still view the law as a clear guide for acceptable behavior. This style focuses on enforcing the law and using legal sanctions to maintain order, rather than engaging in community service or informal methods of social control (which are associated with the service and watchman styles, respectively).

Question 7

According to Wilson, _______ is the style in which officers approach all calls professionally and seriously but are less likely to impose official intervention such as arrest.&#10;A) legalistic style&#10;B) service style&#10;C) watchman style&#10;D) none of the above

Accepted Answer

The service style is characterized by officers approaching all calls professionally and seriously, but they are less likely to impose official intervention such as arrest. The legalistic style emphasizes strict enforcement of laws, while the watchman style focuses on maintaining order and resolving disputes informally.

Question 8

Officers who are more interested in order maintenance are often referred to as using this style of&#10;A) legalistic style&#10;B) service style&#10;C) watchman style&#10;D) none of the above

Accepted Answer

Officers who are more interested in order maintenance are often referred to as using the watchman style. This style emphasizes maintaining order and controlling behavior, rather than enforcing the letter of the law or providing services to the community.

Question 9

Clues for a department's culture can be found in:&#10;A) written policies&#10;B) unwritten policies&#10;C) norms or customs&#10;D) all of the above

Accepted Answer

Clues for a department's culture can be found in written policies, unwritten policies, and norms or customs. All of these elements contribute to shaping a department's culture, and thus all of them can provide insight into the department's values, norms, and practices. Written policies may provide explicit guidance on how the department operates, while unwritten policies may be reflected in the behavior and interactions of employees. Norms or customs may include how decisions are made, how conflicts are resolved, or how communication is conducted. By considering all of these factors, a more comprehensive understanding of the department's culture can be gained.

Question 10

A strong culture may be a great help to the police manager if:&#10;A) the department's culture is difficult to identify&#10;B) shared values and beliefs can be interpreted differently&#10;C) the culture is an obstacle to change&#10;D) he or she agrees with that culture

Accepted Answer

A strong culture can be beneficial to a police manager only if he or she agrees with that particular culture. If not, the manager may face challenges in aligning the values and beliefs of the department with his or her own goals and objectives. Therefore, it is crucial for the police manager to understand and agree with the culture in order to effectively lead and manage the department. Options A, B, and C are incorrect as they suggest challenges that may arise due to a weak or conflicting culture, which is not directly related to the question asked.

Question 11

How can a police manager develop a new culture?&#10;A) change the artifacts or signs of the old culture&#10;B) replace old patrol cars with new ones&#10;C) change the emblem design&#10;D) all of the above

Accepted Answer

The answer of How can a police manager develop a...

Question 12

If a manager has the authority, he or she can restructure the department in a way that is consistent with his or her beliefs. Examples are:&#10;A) change the organizational structure&#10;B) stand up to political pressure when it is the right thing to do&#10;C) deal with conflict openly&#10;D) all of the above

Accepted Answer

The answer of If a manager has the authority, he...

Question 13

Some direct methods the police manager may use to change the department's culture include:&#10;A) remove, modify values&#10;B) Identify and discuss operating beliefs and values&#10;C) increase or decrease the strength of the values&#10;D) all of the above

Accepted Answer

The answer of Some direct methods the police manager may...

Question 14

Police managers must recruit, select, promote, and dismiss people based on:&#10;A) legal and ethical concerns&#10;B) moral and performance standards&#10;C) both a and b&#10;D) none of the above

Accepted Answer

The answer of Police managers must recruit, select, promote, and...

Question 15

How can a police manager help explain his or her actions?&#10;A) The manager can explain what he or she is doing when he or she role models&#10;B) The manager can use everyday situations to explain how he or she would deal with that situation.&#10;C) both a and b&#10;D) none of the above

Accepted Answer

The answer of How can a police manager help explain...

Deck 3: Organizational Culture