Deck 1: An Introduction to Criminal Justice Management

Question 1

Which of the following statements is true?

A)administration, organization and management are essentially synonymous terms
B)administration, organization and management are completely different and have no commonalities
C)management authors are in complete agreement about the meaning of the terms administration, organization and management
D)different authors have used the terms in different ways

Answer 1

different authors have used the terms in different ways

Question 2

A(n) ___________ is any official or functionary within a bureaucracy.

A)manager
B)administrator
C)organizer
D)bureaucrat

Answer 2

bureaucrat

Question 3

A(n)___________ is an official who has authority, managerial and supervisory functions.

A)manager
B)administrator
C)organizer
D)bureaucrat

Answer 3

manager

Question 4

Within the context of an organization, the term agent refers to:

A)Those engaged by an organization to support its work
B)Employees of the organization
C)Clients of the organization
D)Both a and b are correct

Question 5

The authors clearly emphasize the __________ of criminal justice organizations.

A)administration
B)organization
C)management
D)direction

Question 6

POSDCORB was a mnemonic acronym developed by

A)Chester Bernard
B)Frederick Taylor
C)Mary Parker Follett
D)Luther Gulick

Question 7

Which of the following statements is not true?

A)Gulick's approach to management was based, in part, on Scientific Management Theory and Theory X style management
B)POSDCORB was an influential contribution to the study of management
C)POSDCORB is more influential now than when Gulick introduced it
D)POSDCORB is being re-evaluated in modern management theory

Question 8

LODESTAR

A)recasts Gulick's ideas for modern times
B)emphasizes a more democratic approach to management
C)stands for leading, organizing, deciding, evaluating, staffing, training, allocating and reporting
D)all of the above

Question 9

In the mnemonic acronym LODESTAR the "D" stands for

A)directing
B)deciding
C)developing
D)devaluing

Question 10

Which of the following statements is not true about leadership?

A)leadership qualities are often intangible
B)different leadership styles have been found to be effective
C)many top scholars have studied leadership
D)scholars have reached a general consensus on the best ways to lead an organization

Question 11

Deciding is

A)basically the same as directing
B)a Theory X approach to giving orders
C)a deliberative process
D)all of the above

Question 12

Organizing, as presented by the author, emphasizes the human relations approach as opposed to the scientific management approach developed by

A)Chester Bernard
B)Frederick Taylor
C)Mary Parker Follett
D)Peter F. Drucker

Question 13

Evaluation

A)is often associated with unfavorable personnel actions
B)should embrace the concept of appraising
C)should be presented as helpful and advising
D)all of the above

Question 14

Which of the following has not had a major impact on how staffing is done since Gulick's day?

A)affirmative action
B)The McCain/Feingold Bill
C)equal opportunity legislation
D)all of the above have had an impact

Question 15

In the mnemonic acronym LODESTAR the "T" stands for

A)teaching
B)telling
C)tasking
D)training

Question 16

Training

A)is only necessary for new employees
B)is less necessary than in the past
C)applies to everyone, including mid-level and executive level employees
D)a and b are both true

Question 17

Allocating

A)is limited to the concept of budgeting
B)expands on budgeting to include multiple resources
C)eliminates the budget altogether
D)is not a part of LODESTAR

Question 18

Reporting

A)is basically the same as in Luther Gulick's day
B)was not a part of POSDCORB
C)has been greatly impacted by modern technology
D)is deemphasized by "LODESTAR

Question 19

When Kenneth Peak refers to the Criminal Justice "non-system," he is referring to

A)the efficiency of the system
B)the competition among criminal justice agencies
C)the intentional and unintentional biases inherent in the system
D)both b and c are correct

Question 20

The authors makes which of the following conclusions regarding POSDCORB?

A)it is highly relevant today
B)it was never relevant
C)it is superior to LODESTAR
D)it should be retired to a historical footnote

Question 21

The authors consider management to be synonymous with administration

Question 22

Functionaries are those who do the actual work of the agency

Question 23

Management is a term commonly associated with business

Question 24

Administration is a term in greater favor among political scientists

Question 25

POSDCORB was a mnemonic acronym developed by Frederick Taylor

Question 26

Gulick's theories reflect the Theory Y management style

Question 27

LODESTAR is a modern response to POSDCORB

Question 28

The LODESTAR concept of leading is similar to Gulick's concepts of directing and coordinating

Question 29

LODESTAR emphasizes the human relations approach to organizing

Question 30

The "D" in LODESTAR stands for directing

Question 31

LODESTAR emphasizes a more democratic approach to management than Gulick's POSDCORB

Question 32

Evaluation should emphasize negative feedback as a motivational tool

Question 33

The concept of staffing has impacted very little by equal opportunity legislation and affirmative action

Question 34

In criminal justice, training is only an entry level activity

Question 35

Under the concept of LODESTAR the term "allocating" expands beyond budgeting

Question 36

Under the concept of LODESTAR, reporting is one of the original seven responsibilities carried over from POSDCORB

Question 37

Public Management is virtually identical to private management

Question 38

Public relations is an important part of "reporting" under LODESTAR

Question 39

Kenneth Peak refers to a "non-system," meaning an efficient and organized criminal justice system

Question 40

The criminal justice system operates under competing and conflicting mandates

Question 41

It is more difficult to define success in the public sector than in the private sector

Question 42

Why have "management", "administration", and "organization" often been used interchangeably? In what ways has this synonymous representation been correct? In what ways has it been wrong?

Question 43

How relevant is Gulick's POSDCORB today? How does LODESTAR represent a more modern approach to management?

Question 44

Assume you have been working in the private sector and have been hired as a consultant to a criminal justice agency for management issues. What private sector experiences will you find helpful? What different challenges will you face?

Question 45

Kenneth Peak describes the criminal justice system as a "non-system". What does he mean? Why is it important that a criminal justice manager understand this?