Deck 2: Sport Consumers
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Deck 2: Sport Consumers
1
Define sport consumer behaviour.
A process through which individuals select, purchase, use, and dispose of sport-related products and services.
2
What is the role of internal processing in the Psychological Continuum Model?
Internal processing represents the internal mechanism that controls movement between the four stages of awareness, attraction, attachment and allegiance.
3
What are the two forms of information search?
The two forms of information search are:
1. internal (recall of stored information/memory);
2. external (seeking out new information not previously stored in memory).
1. internal (recall of stored information/memory);
2. external (seeking out new information not previously stored in memory).
4
What are the SPEED Motives? Provide a brief explanation for each.
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5
Describe some of the personal, psychological and environmental factors involved in a person's decision to attend a Gold Coast Suns match.
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6
Which of the following would best fit a Gold Coast Suns fan in the allegiance stage?
A) I am a Suns fan
B) I am aware of the Suns
C) I live for the Suns
D) I like the Suns
E) All of my time is spent following the Suns
A) I am a Suns fan
B) I am aware of the Suns
C) I live for the Suns
D) I like the Suns
E) All of my time is spent following the Suns
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7
Movement through the PCM stages always happens in one direction.
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8
At what stage of the PCM does a person place functional, emotional and symbolic meaning on the sport object?
A) Awareness
B) Attraction
C) Attachment
D) Allegiance
E) At every stage
A) Awareness
B) Attraction
C) Attachment
D) Allegiance
E) At every stage
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9
Motivation belongs in which stage of the sport consumer decision-making process?
A) Inputs
B) Cognitive processes
C) Outputs
D) Motivation is present in every stage
E) The sport consumer decision-making model is not concerned with motivation
A) Inputs
B) Cognitive processes
C) Outputs
D) Motivation is present in every stage
E) The sport consumer decision-making model is not concerned with motivation
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10
Low-involvement purchases will be made with…
A) rior experience of the product/service
B) disastrous consequences
C) a high level of evaluation
D) more detailed information search
E) limited evaluation
A) rior experience of the product/service
B) disastrous consequences
C) a high level of evaluation
D) more detailed information search
E) limited evaluation
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