Deck 12: Social Media and Communication Technologies

Question 1

__________ are today's platform-of-choice for sending and receiving e-mail messages.

A) Laptop computers
B) Smartphones
C) Tablets
D) Desktop computers
E) Library computers

Answer 1

B

Question 2

Which is a common worry about the growing use of technology?

A) Students are too dependent on search engines.
B) Kids are turning away from radio and gravitating toward TV.
C) More people will devote time to developing competitive search engines.
D) The Internet is replacing newspapers.
E) Kids' eyesight will suffer from reading news on small screens.

Answer 2

A

Question 3

The digital world deprives people of mental downtime, important for ______.

A) going over past experiences
B) creating long-term memories
C) interpreting dreams
D) remembering names and dates
E) enjoying entertainment

Answer 3

B

Question 4

You are a student ambassador for your school and at an open house for prospective students a worried mom comes to you asking questions about health issues that you know little about. However, you are able to point her to a representative of campus health services who will have the answer. Because you know whom to call, you are able to get all her questions answered for her. This is an example of the operation of _______.

A) transactive memory
B) fear of missing out (FOMO)
C) neural plasticity
D) anhedonia
E) Facebook depression

Question 5

You are a student ambassador for your school and at an open house for prospective students a mom comes to you, worried about her son. He seems to be spending too much time on the Internet; maybe he's even a bit depressed. All she knows, she tells you, is that he continuously quickly switches from website to website, desperately looking for emotional stimulation. This is something you do know about, so you tell her that this might signal _________, an inability to experience emotions.

A) transactive memory
B) fear of missing out (FOMO)
C) neural plasticity
D) anhedonia
E) Facebook depression

Question 6

In addition to the need to belong, a second underlining reason that people tend to use social media sites like Facebook is ____________.

A) the need for self-presentation
B) fear of missing out (FOMO)
C) Facebook depression
D) anhedonia
E) Facebook addiction

Question 7

_______________ is information the communicating parties share in common and know they share.

A) Direct knowledge
B) Transactive memory
C) Neural plasticity
D) Reciprocal memory
E) Mutual knowledge

Question 8

Mutual knowledge in interactions relies on direct knowledge, category membership, and ____________.

A) the need for self-presentation
B) neural plasticity
C) interactional dynamics
D) assimilation
E) feedback

Question 9

Among the following technologies, which source of computer-mediated communication is the richest?

A) A webcam chat
B) Text messaging
C) A Tweet
D) A long e-mail
E) A Facebook profile picture

Question 10

You are a popular person on campus. You have strong connections with your family, coworkers, and friends. You are extroverted and have pretty solid self-esteem. According to the Rich-Get-Richer hypothesis, you use social media primarily for __________.

A) fear of missing out (FOMO)
B) transactive memory
C) social compensation
D) social enhancement
E) avoiding Facebook depression

Question 11

You are kind of shy, not so sociable both online and off; you're kind of introverted and don't have the best self-esteem. According to the Poor-Get-Richer hypothesis, you use social media primarily for __________.

A) fear of missing out (FOMO)
B) transactive memory
C) social compensation
D) social enhancement
E) avoiding Facebook depression

Question 12

The very same technology, social media, that lets far-flung friends remain involved in one another's lives also has the potential to open them up to harassment and stalking. This is an example of ____________.

A) fear of missing out (FOMO)
B) technology's double edge
C) social compensation
D) social enhancement
E) Facebook depression

Question 13

The fact that for years people studying computer-mediated communication considered ___________ the gold-standard of interpersonal communication means they quite often ignored technology's potential.

A) face-to-face communication
B) Facebook and other social media
C) intercultural communication
D) small-group communication
E) organizational communication

Question 14

A particularly beneficial effect of the Internet is its ability to let people solicit donations from a large number of others for an important cause or project, a process known as __________.

A) tin-potting
B) web-begging
C) crowdfunding
D) digital soliciting
E) online giving

Question 15

Negative reactions always follow technological change, especially change in how people communicate, because ______________.

A) older people are always afraid of the unknown
B) every change in the way communication happens threatens somebody's meaning-making power
C) people in those older cultures believed that the world was delivered to them from a spiritual being and change was an affront to God.
D) people believed in "better the devil you know than the angel you don't"
E) at the time, the Word was the property of Church and Crown

Question 16

__________ are people who've never lived in a world without the Internet, world wide web, and the other technologies they make possible.

A) Facebookers
B) Digital divas
C) Digital natives
D) Netizens
E) Internet newbies

Question 17

There is evidence that the simple lack of easy access to a smartphone can create a negative feeling in users that can be relieved only through reconnection with their beloved device, a phenomenon researchers call __________.

A) anhedonia
B) nomophobia
C) the brain drain hypothesis
D) transactive memory
E) fear of missing out (FOMO)

Question 18

The very first social networking site, ____________, went online in 1995.

A) Friendster
B) Facebook
C) MySpace
D) Classmates.com
E) WhatsApp

Question 19

___________ are tracking software involuntarily loaded onto users' computers] to track online user activities after they have left a social networking site.

A) Apps
B) Cookies
C) Stealth bots
D) Worms
E) Viruses

Question 20

That's the seventh time today you've answered your smartphone, sensing for sure you had a call, only to find no one there. You are a likely sufferer of __________.

A) Facebook envy
B) Facebook depression
C) phantom-vibration syndrome
D) fear of missing out (FOMO)
E) Internet addiction

Question 21

Internet addiction is characterized by spending, at a minimum, ______ hours per week, with individual sessions that last up to 20 hours.

A) 20 to 40
B) 40 to 80
C) 80 to 100
D) 100 to 125
E) over 125

Question 22

One piece of evidence suggesting that Internet addiction is a real, physiological addiction is that addicted users ____________.

A) tend to suffer from obesity
B) are usually desperate for human touch
C) have disrupted connections in nerve fibers linking brain areas involved in emotions, decision making, and self-control
D) often suffer from migraine headaches
E) can and do get the shakes and other physical withdrawal symptoms when denied their technology

Question 23

Many young social network site users complain that they become exhausted by always having to put themselves "out there" and are unable to look away from those sites because of ____________.

A) transactive memory
B) fear of missing out (FOMO)
C) neural plasticity
D) anhedonia
E) Facebook depression

Question 24

Social science has demonstrated that the ________ of our digital communication technologies is conditioning us to be impatient and easily distracted in the offline world.

A) speed
B) ubiquity
C) double edge
D) pleasure
E) cost

Question 25

The dual-factor model of Facebook use argues that social network site use is primarily motivated by two basic social needs. One, _________, refers to the intrinsic drive to affiliate with others and gain social acceptance.

A) fear of missing out (FOMO)
B) Facebook envy
C) need for self-presentation
D) the need to belong
E) Facebook depression

Question 26

The dual-factor model of Facebook use argues that social network site use is primarily motivated by two basic social needs. One, _________, refers to the continuous process of impression management.

A) fear of missing out (FOMO)
B) Facebook envy
C) the need for self-presentation
D) the need to belong
E) Facebook depression

Question 27

Your prof just doesn't like you, or so you think. Well, if he's going to give you a C on your mid-term, you'll just sign on to the Rate My Professor website and anonymously give him a D as a teacher and trash him as a man as well. In doing so, you are taking advantage of the Internet's encouragement of ____________.

A) deindividuation
B) stalking
C) telling truth to power
D) balancing the scales of power
E) rudeness

Question 28

The ____________ hypothesis speaks to the tendency for creators of social network site profiles to display very flattering characteristics of themselves that do not reflect their actual personalities.

A) extended real-life
B) transactive memory
C) hoped-for identity
D) Facebook envy
E) idealized virtual identity

Question 29

The ____________ hypothesis speaks to the tendency for creators of social network site profiles to create profiles that communicate their real personality.

A) extended real-life
B) transactive memory
C) hoped-for identity
D) Facebook envy
E) idealized virtual identity

Question 30

Some SNS pioneers have recently admitted that they intentionally designed their platforms to be addictive, counting on the process of posting content and receiving likes and comments to produce in users a hit of ____________, a chemical messenger that helps control the brain's reward and pleasure centers.

A) lavatine
B) dopamine
C) transactive memory
D) anhedonia
E) steroids

Question 31

You're in class, trying to understand a pretty tough lecture. Still, all you can think about is who's trying to reach you. It's been 20 minutes, and who knows how many texts, IMs, and Instagram posts you've missed. You know you can take out your phone, but its unavailability is making you literally physically uncomfortable. You have a bad case of ____________.

A) anhedonia
B) fear of missing out (FOMO)
C) nomophobia
D) restless leg syndrome
E) transactive forgetting

Question 32

Much early scholarly thinking about the new digital technologies revolved around the assumption that face-to-face communication was superior to computer-mediated communication. This belief was based in part on the fact that face-to-face communication is___________, whereas computer-mediated communication is__________.

A) warm and fuzzy/cold and mechanical
B) immediate and direct/mediated or filtered
C) human-based/machine-based
D) face-to-face/ computer-mediated
E) context bound/not context bound

Question 33

One chronemic cue that exists in computer-mediated communication is __________.

A) response expectation
B) ALL CAPS RESPONSES
C) emoticons
D) the use of video
E) emoji

Question 34

When chronemic rhythms in e-mail communication are violated, for example when senders anticipate a response to a message they sent but it doesn't arrive in what they think is a timely fashion, __________ is likely to occur.

A) fear of missing out (FOMO)
B) breakdown perception
C) transactive memory
D) synchronous communication
E) chronological violation

Question 35

Much early scholarly thinking about the new digital technologies revolved around the assumption that face-to-face communication was superior to computer-mediated communication. This belief was based in part on the fact that face-to-face communication is___________, that is, people interact immediately, in real time, and can simultaneously send and receive messages.

A) synchronous
B) asynchronous
C) non-verbal
D) haptic
E) expected

Question 36

Media richness theory views different media's contribution to meaning making falling along a continuum of lean to rich, employing criteria such as _________, the use of multiple cues and natural language, and the medium's personal focus.

A) the speed of delivery
B) how much it costs to send and receive messages
C) the presence of instant feedback
D) how widespread its message can go
E) how much emotion can be displayed

Question 37

Those who hold to the belief that face-to-face communication is superior to computer-mediated communication sometimes base that view on the fact that face-to-face communication offers much contextual information, for example nonverbal codes, that make meaning making easier and more accurate. This is _________ theory, the idea that computer-mediated communication is inferior because it lacks this enriching information.

A) social information processing
B) cues-filtered-out
C) transactive memory
D) neural plasticity
E) McLuhan's Quandary

Question 38

One fear surrounding digital communication technologies like social networking sites is that while we are technologically connected we are interpersonally disconnected. It's as if people can't get enough of each other if and only if they can have each other at a technological distance and in amounts they can control. Psychologist Sherry Turkle called this ___________.

A) fear of missing out (FOMO)
B) Facebook envy
C) Facebook depression
D) the Goldilocks effect
E) the McLuhan Quandary

Question 39

Communication technology may be neutral-neither good nor bad-but it is_________. That is, it matters; it changes the way we communicate.

A) also liberating
B) not benign
C) subtly political
D) addicting
E) depressing

Question 40

How social networking and other Internet web sites use our personal data (for example, to whom do they sell it; do they provide it to government authorities without our knowledge?) is an ethical matter because it deals with _____, a basic human right.

A) privacy
B) profit
C) control
D) secrecy
E) face

Question 41

To accommodate employees' natural and necessary need to interact on the job, many companies have set up exclusive social networking networks, ___________, accessible only to the organization and its internal users.

A) inward-facing Facebook
B) LinkedIn
C) local area networks (LANs)
D) enterprise social network programs
E) wide area networks (WANs)

Question 42

Among the professional benefits to choosing e-mail over social networking when in the workplace is __________________.

A) social network sites provide a level of privacy and professionalism not present on e-mail.
B) social networking raises fewer privacy issues
C) e-mail operates across all platforms and applications
D) e-mail does not provide a professional online space for business one-to-ones
E) there are fewer likely legal issues involved when using social networking

Question 43

Everybody you see on Facebook is having a better time than you. They're partying, traveling, hugging and kissing. Why can't it be like that for you, you wonder, clearly suffering from a case of __________.

A) Facebook envy
B) fear of missing out (FOMO)
C) social compensation
D) social enhancement
E) Facebook depression

Question 44

Everybody you see on Facebook is doing so much and you want to know every detail of everyone's activities. Maybe you should step away from the screen and do your own thing, but you just gotta know what's happening. You're clearly suffering from a case of __________.

A) Facebook envy
B) fear of missing out (FOMO)
C) social compensation
D) social enhancement
E) Facebook depression

Question 45

Because of SNS and other digital media, anyone can now report the news-true or false, accurate or inaccurate-because those medias have eliminated once-necessary gatekeepers, such as editors, between content producers and audiences. This is the process of ______________.

A) deindividuation
B) discombobulation
C) disintermediation
D) technological disruption
E) functional displacement

Question 46

__________ are program or software connecting mobile devices directly to specific websites.

A) Social networking sites
B) Cookies
C) Protocols
D) Apps
E) Worms

Question 47

If Facebook was a country, its more than 2 billion users would make it the ___________.

A) largest nation in the world
B) richest economy in the world
C) third largest country in the world after China and India
D) Internet's heaviest user of bandwidth
E) largest continent in the world

Question 48

Because of digital technology, the world is enriched by content that never otherwise would have been available. There are more books, music, video, and movies than at any time in history now that people are free to produce and distribute expression without having to depend on an industrial media system that meticulously vets content, primarily for its profit potential. This freedom to connect directly with audiences is _____________.

A) deindividuation
B) social networking
C) disintermediation
D) digital disruption
E) functional displacement

Question 49

Because social network sites foster a sense of belonging, their use can increase self-esteem and therefore feelings of acceptability. This is important because self-esteem, serves as a___________, a monitor of acceptability by others.

A) social thermometer
B) sociometer
C) deindividuator
D) virtual identity
E) presenter

Question 50

Depression and internet addiction are closely related. Discuss the two phenomena and explain their relationship.

Question 51

What is a digital native? What are some likely benefits of being one? What are some possible drawbacks?

Question 52

Of course having your laptop with you in class helps you take notes and learn better. Oops, maybe not. Detain the arguments against using a laptop in a college lecture classroom.

Question 53

What are the main differences between face-to-face communication and computer-mediated communication? Do these differences make one form of interaction better than the other? Defend your answer.

Question 54

What are the idealized virtual identity hypothesis and the extended real-life hypothesis? How are they related? What do they say about how people use social networking?

Question 55

Because it fosters anonymity, on the Internet "nobody knows you're a dog." What does this mean and does it make any sense as social networking grows in popularity and people's online identity becomes more open to the public? Explain the positive and negative effects of having an online identity, and illustrate the ways that it can affect a people's real-life experiences.

Question 56

Although every new communication technology generates fear of negative personal, cultural, and social change, you have grown up in the age of the Internet and have seen its good and bad sides. Using the double-edged sword metaphor, discuss the Net's potential benefits and its potential drawbacks to interpersonal relationship development and maintenance.

Question 57

The Internet, and especially social network sites, have raised concerns about fostering loneliness, at worse, or at least reinforcing it. Are these fears well-founded? If so, how and why? If not, why not?

Question 58

What do the cues-filtered-out theory, the social information processing theory, and media richness theory add to the debate over the relative superiority of face-to-face communication over computer-mediated communication? Where do you stand on this debate? Defend your answer.

Question 59

Three common concerns often expressed about the new personal communication technologies-addiction, depression, and distraction-raise arguments on both sides: yes; they're real problems; no, worries are overblown. Take each one, detail the two sides of the argument, and then weigh in with your own judgment.