Deck 1: Why Study Intercultural Communication

Question 1

According to the cultural iceberg metaphor, popular culture, which in U.S. culture includes such iconic brands as Coca-Cola and Starbucks, is which level of culture?

A) Surface level
B) Intermediate level
C) Deep level
D) Iceberg level

Answer 1

A

Question 2

In the United States, examples of intermediate-level culture include

A) Beyoncé Knowles and Disneyland.
B) the practice of shaking hands to introduce oneself.
C) celebrating Thanksgiving or saying the Pledge of Allegiance.
D) the values of self-direction and stimulation.

Answer 2

B

Question 3

A(n) _______ is a sign, artifact, word or words, gesture, or nonverbal behavior that stands for or reflects something meaningful.

A) value
B) norm
C) interaction goal
D) symbol

Answer 3

D

Question 4

In the U.S., a common greeting ritual between two people involves asking the question, "How are you?" The expectation is that the other answers, "I am fine." This is an example of cultural

A) meanings.
B) norms.
C) skills.
D) symbols.

Question 5

You have deep-level knowledge of U.S. culture and also the ability to behave appropriately in different interaction scenes. You have acquired _______ skills.

A) surface-level
B) cultural competence
C) language competence
D) subjective

Question 6

The way a culture tends to commemorate a person who has died is an example of culturally shared

A) meanings.
B) norms.
C) traditions.
D) beliefs.

Question 7

Ben participates in the Muslim month of fasting, Ramadan, with his family each year. He is participating in which aspect of culture?

A) Popular culture
B) Surface-level culture
C) Intermediate-level culture
D) Deep-level culture

Question 8

_______ culture is defined as shared traditions, experiences, and customs on a collective, group membership level.

A) Surface-level
B) Subjective
C) Idealistic
D) Normative

Question 9

One culture emphasizes security, tradition, and conformity. Another culture emphasizes self-direction, indulgence, and risk-taking. These are examples of

A) cultural values.
B) cultural beliefs.
C) popular culture.
D) subjective culture.

Question 10

_______ refer to a set of priorities that guide "good" or "bad" behaviors, "desirable" or "undesirable" practices, and "fair" or "unfair" actions.

A) Norms
B) Values
C) Beliefs
D) Traditions

Question 11

_______ may lead to exciting new job opportunities in health care, global entertainment, and other sectors but may also lead to loss of some employment opportunities.

A) Authentic Intelligence
B) Cultural Intelligence
C) Interpersonal Intelligence
D) Artificial Intelligence

Question 12

_______ is a learned meaning system that consists of patterns of traditions, beliefs, values, norms, meanings, and symbols passed from one generation to the next and shared to varying degrees by interacting members of a community.

A) Individualism
B) Collectivism
C) Culture
D) Ethnocentrism

Question 13

A nation made up of individuals from only one ethnicity could be described as

A) ethnically homogeneous.
B) ethnically diverse.
C) ethnorelative.
D) ethnically divergent.

Question 14

You are beginning a semester as a study-abroad student. You have been instructed that in the culture you'll be living in, you should always address your professor by proper title (e.g., "Professor Z"), rather than by first name. This instruction illustrates

A) a lack of cultural competence.
B) ethnocentrism.
C) a subjective culture.
D) a cultural relationship norm.

Question 15

Seeing our own culture as the center of the universe and seeing other cultures as insignificant or even inferior is the definition of

A) ethnocentrism.
B) ethnorelativism.
C) conscious incompetence.
D) intermediate-level culture.

Question 16

_______ begins with being accountable for our words and actions.

A) Other-invalidation
B) Self-victimization
C) Self-empowerment
D) Other-oppression

Question 17

According to the discussion in the text on creative problem-solving, heterogeneous small groups have a _______ probability of conflict and produce _______ creative ideas than homogeneous small groups.

A) lower; fewer
B) lower; more
C) higher; fewer
D) higher; more

Question 18

Naomi returns from a vacation in France and announces that French people are unfriendly and aloof because they won't strike up conversations with her on the subways as is often done in the U.S. What mindset is Naomi using in evaluating the French behavior?

A) Divergence
B) Ethnocentrism
C) Convergence
D) Ethnorelativism

Question 19

Individuals can attach different degrees of importance to their culture's customs and traditions.

Question 20

The terms cultural norms and culturally shared traditions describe the same thing.

Question 21

We tend to equate a culture's surface-level culture as its operational real culture.

Question 22

Television dramas, such as Breaking Bad, are examples of intermediate-level culture since they depict serious issues and toxic relationships.

Question 23

The study of intercultural communication is importance for those intending to go abroad, but if we live and work in the U.S., it is not necessary.

Question 24

The only country with a surface-level layer culture is the U.S., because we have the largest global companies in the world, such as Amazon and McDonald's.

Question 25

Due to increasing ability of Artificial Intelligence, individuals with a job doing language translation will soon be out of a job.

Question 26

Subjective culture refers to the fact that individuals' beliefs and values are based on their own particular life experiences or personality traits.

Question 27

Identify two reasons from the text to study intercultural communication.

Question 28

Briefly define and give an example of a culturally shared tradition in U.S. culture.

Question 29

Briefly define cultural values and give an example.

Question 30

Briefly describe the iceberg model of culture, identifying the three layers and giving an example of each.

Question 31

Briefly describe a contemporary issue (e.g., changes in technology, health care, diversity in the U.S.) that makes it important to study intercultural communication.