Deck 5: Nonverbal Communication

Question 1

The fact that language is "co-constructed" means

A) words have meanings, but people do not.
B) communication is dependent on language.
C) silence is the absence of communication.
D) messages are influenced by context and frame of reference.

Answer 1

D

Question 2

Which of the following is true about nonverbal communication?

A) It includes spoken language
B) It is intentional
C) It is unintentional
D) It can be intentional or unintentional

Answer 2

D

Question 3

What percentage of meaning comes from nonverbal communication (as opposed to verbal communication)?

A) approximately 5%
B) 15-20%
C) 65-70%
D) approximately 95%

Answer 3

C

Question 4

We hear a baby crying but cannot figure out why. Is the baby hungry? cold? wet? tired? This illustrates the idea that nonverbal communication messages are

A) precise.
B) kinesics.
C) ambiguous.
D) relational.

Question 5

When we communicate through body movement, we use

A) kinesics.
B) chronemics.
C) verbal communication.
D) artifacts.

Question 6

During class, Peyton leans back in his chair with his arms crossed. He is sending a message that he wishes to distance himself from the other students and from the instructor. He is communicating through

A) chronemics.
B) posture.
C) gaze.
D) haptics.

Question 7

The distance Americans expect when conducting business with strangers is the

A) intimate zone.
B ) personal zone.
C) social zone.
D) public zone.

Question 8

The movie theater is relatively empty, but somebody sits in the seat next to you. Which of the following is true?

A) The person is in your intimate space.
B) The person is in your territory.
C) The person is communicating through haptics.
D) The person is communicating through chronemics.

Question 9

John is impressed by Gabriela's firm handshake. She has sent a message through

A) haptics.
B) paralanguage.
C) artifacts.
D) chronemics.

Question 10

Natalya is frequently late for class. She is communicating a message to her instructor through

A) proxemics.
B) haptics.
C) paralanguage.
D) chronemics.

Question 11

People in monochromic cultures (as opposed to those in polychromic cultures) tend to

A) be tolerant of lateness.
B) worry about wasting time.
C) be collectivistic.
D) see time as a more fluid notion.

Question 12

When we put on a suit for a job interview, we are communicating through

A) artifacts.
B) haptics.
C) chronemics.
D) proxemics.

Question 13

The tone of voice we use when we speak communicates a message through

A) verbal symbols.
B) paralanguage.
C) haptics.
D) proxemics.

Question 14

What is the term for the relative highness or lowness of vocal tone?

A) Pitch
B) Rate
C) Volume
D) Articulation

Question 15

When we wave goodbye to someone, replacing the verbal message with a nonverbal one, we are using a(n)

A) emblem.
B) affect display.
C) illustrator.
D) accentor.

Question 16

At the same time as you say, "The exit is over there," you point in the direction of the exit. You are using a(n)

A) emblem.
B) signpost.
C) illustrator.
D) regulator.

Question 17

As Rob tells a long story, Nicholas rolls his hand to indicate that Rob should finish so Nicholas can speak. Nicholas's gesture is a(n)

A) affect display.
B) accentor.
C) illustrator.
D) regulator.

Question 18

When someone smiles at us while we speak, his or her facial expression is a(n)

A) affect display.
B) accentor.
C) illustrator.
D) regulator.

Question 19

Which of the following is true of contradictors?

A) They reinforce verbal messages.
B) They can give listeners a clearer idea of the speaker's opinion than the speaker's verbal message.
C) They are called regulators.
D) A facial expression cannot be a contradictor.

Question 20

When your boss is in a bad mood, he unconsciously pulls at his necktie. His action is a(n)

A) emblem.
B) contradictor.
C) adaptor.
D) illustrator.

Question 21

Which of the following recommendations does the textbook make for self-monitoring?

A) Begin to see yourself as a performer.
B) Place responsibility on other people (receivers) for giving meaning to your communication.
C) Become aware of your nonverbal communication and how others respond to it.
D) Don't worry about what other people think about you.

Question 22

A group of friends is in a restaurant talking. Their conversation becomes increasingly loud to the point that it could annoy other diners. Members of the group are failing to check

A) cultural meanings.
B) context.
C) personal differences.
D) feedback.

Question 23

According to Navarro, unconscious actions that indicate discomfort are

A) freezing responses.
B) flight postures.
C) fight postures.
D) pacifying behaviors.

Question 24

While you are telling Sarita that you attended a party on Friday night, you are frowning. She turns her head sideways as if confused, so you ask why. She answers, "I thought you enjoy parties, so I am puzzled that you seem unhappy." Your question about Sarita's confused look is

A) asking about cultural meanings.
B) asking about context.
C) checking for personal differences.
D) asking for feedback.

Question 25

Reactions to nonverbal communication that bother us because it does not meet our expectations are described by expectancy _________ theory.

Question 26

Visual connections that communicate are known as ___________.

Question 27

Gestures are nonverbal messages sent through _________.

Question 28

When someone moves within 1.5 feet of us (within arms' length), that person is in our_________ zone.

Question 29

Touch used to gain attention or compliance is __________ touch.

Question 30

The messages communicated by the objects we possess are sent through our _________.

Question 31

Words or sounds inserted into a sentence repeatedly, such as "like" or "I mean" are _______.

Question 32

A nonverbal message that repeats a verbal message is a(n) ___________.

Question 33

Affect displays show that nonverbal messages can ___________ the emotions behind verbal messages.

Question 34

To adapt to the nonverbal behaviors used in a different country, travelers must check for__________.

Question 35

The book lists 5 reasons that communication is ambiguous. Describe and provide examples of each.

Question 36

When we meet someone new, before we hear the person speak, we learn about him or her through nonverbal communication. On the first day of class, for example, we look around the room and try to get information about our classmates. Describe the nonverbal messages you might receive from a classmate on the first day of class and what conclusions you might draw from those messages.

Question 37

Two friends meet for lunch. What are 5 types of touches that might occur during that meeting? Name and define each type and provide an example of each.

Question 38

List and define the 4 types of vocal characteristics. Think about your voice, and describe the strengths and weaknesses of your vocal attributes.

Question 39

Discuss the interaction between verbal and nonverbal messages by describing 5 of the 7 ways that nonverbal messages interact with verbal messages. For instance, a nonverbal message could emphasize a verbal message. Be sure to provide an example of each.