Deck 15: Retail Security

Question 1

Laws that clearly define the act of shoplifting are consistent from state to state.

Answer 1

False

Question 2

According to a 2010 survey,the estimated shrinkage of all participating retailers averaged 1.56% of total annual sales.

Answer 2

True

Question 3

One characteristic of organized retail crime is that the stolen items are not intended for use by the individuals who steal them.

Answer 3

True

Question 4

For external threats to retail security,a solid prevention program should include all except:

A) CCTV
B) An alarm system
C) A "one-person rule" when money is unprotected for counting, transfer or deposit
D) Proper lighting
E) A proper locking mechanism

Question 5

Components of the supply chain include locations where the product is manufactured,stored,and shipped.

Question 6

Components of inventory shrinkage include all except:

A) External losses from theft
B) Fraudulent cash refunds
C) Losses from carelessness or mismanagement
D) Internal losses from associate dishonesty

Question 7

Common shoplifting methods include all except:

A) Palming, the act of putting the item in a friend's hand
B) The bloomer technique, using large baggy clothes that can be filled like shopping bags
C) The fitting room technique, wearing stolen clothes under the thief's own clothing
D) Price changing, switching the price tags or bar codes on items
E) Hiding items in purses or umbrellas

Question 8

On the average,about 1 in 10 shoplifters is apprehended.