Question 1

Primary empathy is the ability to tell the client:&#10;A) &#34;I feel so badly for you. Shame on your mother for treating you so badly.&#34;&#10;B) &#34;You are such a nice person.&#34;&#10;C) &#34;I hear you&#34; and &#34;I am tracking you accurately.&#34;&#10;D) &#34;You shouldn't have made that comment to your friend.&#34;&#10;E) Both a and b

Accepted Answer

Primary empathy is about reflecting the client's feelings and thoughts back to them without judgment or interpretation. Options A and B show judgement and interpretation, while option D is offering advice, which is not the role of a therapist. Option C is the only choice that accurately reflects the client's words and feelings.

Question 2

In a real counseling session, basic responding skills are:&#10;A) intertwined and not so readily deconstructed.&#10;B) used one at a time and should not be intertwined.&#10;C) used in a linear fashion.&#10;D) used repetitively in a predictable fashion.&#10;E) Both b and c

Accepted Answer

Basic responding skills in a real counseling session are intertwined and not so readily deconstructed. This means that counselors often use a combination of skills fluidly and adaptively, rather than sticking rigidly to one skill at a time or following a strict, linear progression.

Question 3

When you ________________________, the clear message is that you know more than the other person about his or her own story.&#10;A) evaluate the client's statement in a positive manner&#10;B) evaluate the client's statement in a negative manner&#10;C) use nonverbal encouragers&#10;D) all of the above&#10;E) both a and b

Accepted Answer

When you evaluate the client's statement in either a positive or negative manner, you are imposing your own interpretation and knowledge onto their story, which sends the message that you know more about their story than they do. Using nonverbal encouragers, on the other hand, does not involve interpreting or evaluating the client's statement, but rather shows that you are listening and engaged with their story. Therefore, the best choice is E, both a and b, as only using nonverbal encouragers avoids the potential issue of imposing your own knowledge onto the client's story.

Question 4

When you listen without evaluating,&#10;A) you create a barrier since the client is expecting you to offer your opinion.&#10;B) you build a bridge and strengthen your relationship with your client.&#10;C) your client is inclined to seek professional help with someone who will talk more.&#10;D) your client will think you are playing mind games.&#10;E) both a and c

Accepted Answer

When you listen without evaluating, you are showing your client that you are fully present and attentive, which builds trust and strengthens your relationship with them. This can create a better environment for open communication and potentially lead to more fruitful sessions.

Question 5

To be ___________________means to put aside expectations or preconceived ideas of what the client might be saying based on one's own past associations. It means the counselor will listen to the entire story as a unique report of the client's reality.

A) polite
B) neutral
C) nonjudgmental
D) easily swayed
E) passive

Accepted Answer

Being nonjudgmental involves setting aside one's own biases, expectations, or preconceived notions to fully listen and understand the client's perspective as unique and valid, without imposing one's own judgments.

Question 6

Three kinds of _________________ encouragers are _________________.&#10;A) minimal&#8230;nonverbal, semiverbal, and the short phrase.&#10;B) minimal&#8230;nonverbal, semiverbal, and highly verbal.&#10;C) optimal&#8230;nonverbal, semiverbal, and the short phrase.&#10;D) optimal&#8230;nonverbal, semiverbal, and highly verbal.&#10;E) none of the above.

Accepted Answer

Minimal encouragers can be categorized into nonverbal, semiverbal, and the use of short phrases. These are subtle ways to encourage someone to continue speaking or to show that one is actively listening without interrupting the flow of conversation.

Question 7

Restatements and paraphrases:&#10;A) are straightforward.&#10;B) do not offer interpretations of a client's content or provide explanations of the story.&#10;C) are rarely straightforward.&#10;D) both a and b&#10;E) both b and c

Accepted Answer

Restatements and paraphrases are typically straightforward and do not involve interpretation or explanation of a client's content. While they may occasionally be challenging, they are not typically seen as complex or difficult. Therefore, options A and B are accurate, but option C is not. Instead, the answer is D, as it correctly describes the limited scope and approach of restatements and paraphrases.

Question 8

______________________uses the client's language and level of intensity to feed back an important aspect of what has been said. It repeats the basic idea using the same words but not necessarily in the same order.

A) Restatement
B) Paraphrasing
C) Interpretation
D) Feedback
E) Both a and b

Accepted Answer

Restatement involves repeating the client's words back to them in a slightly different way, but using the same words. It is useful for demonstrating to the client that the counselor has accurately heard and understood what they are saying.

Question 9

When seeking clarification about a client's communication, an appropriate introductory stem would be:&#10;A) &#34;It seems to me that you are saying&#8230;&#34;&#10;B) &#34;What stood out for me is&#8230;&#34;&#10;C) &#34;I'm sensing that you&#8230;&#34;&#10;D) &#34;In other words&#8230;&#34;&#10;E) All of the above.

Accepted Answer

All options (A, B, C, D) are appropriate introductory stems for seeking clarification about a client's communication. They are non-confrontational and open-ended, inviting the client to elaborate or correct the understanding, thereby facilitating clearer communication.

Question 10

Which of the following statements is/are true with regard to the skill of summarization in counseling?&#10;A) Summarizations are used periodically but judiciously and with less frequency than restatements or paraphrases.&#10;B) This skill is used only at the end of sessions.&#10;C) This skill is used only at the beginning of sessions as a way to review the content of the previous session.&#10;D) Summarization is equivalent to lengthy paraphrasing.&#10;E) Restatement and paraphrasing are used to reflect content; however, summarization is used solely to reflect process.

Accepted Answer

Summarizations are used periodically but judiciously and with less frequency than restatements or paraphrases. They provide a concise and comprehensive overview of important content, allowing clients to reflect on their progress and helping to move counseling sessions forward. Summarization is not limited to the beginning or end of sessions and is not equivalent to lengthy paraphrasing. Restatement and paraphrasing are used to reflect both content and process, while summarization is primarily used to reflect content.

Question 11

Summarization allows clients to correct our misperceptions.

Accepted Answer

The answer of Summarization allows clients to correct our misperceptions....

Question 12

If you talk while the client is speaking, stop immediately and let the client finish.

Accepted Answer

The answer of If you talk while the client is...

Question 13

If the client interrupts you or steps in while you are speaking, make a nonverbal gesture that conveys to the client that he or she needs to wait to speak until you are finished.

Accepted Answer

The answer of If the client interrupts you or steps...

Question 14

Silence lets individuals think through what they want to say and consider what they have just said.

Accepted Answer

The answer of Silence lets individuals think through what they...

Question 15

If a silent episode goes on too long, the counselor should resist the temptation to say anything.

Accepted Answer

The answer of If a silent episode goes on too...

Question 16

In paraphrasing a client's message, if the counselor believes the client to be more visual than aural, he or she might use &#34;seeing&#34; words over &#34;hearing&#34; words.

Accepted Answer

The answer of In paraphrasing a client's message, if the...

Question 17

In contrast to restatements, paraphrases increase the likelihood of parroting.

Accepted Answer

The answer of In contrast to restatements, paraphrases increase the...

Question 18

Neophyte counselors can confuse interpretation of content with content itself.

Accepted Answer

The answer of Neophyte counselors can confuse interpretation of content...

Question 19

Encouragers add nothing and suggest nothing. They do not lead the client in any particular direction.

Accepted Answer

The answer of Encouragers add nothing and suggest nothing. They...

Question 20

Paraphrases are the simplest interventions available to counselors.

Accepted Answer

The answer of Paraphrases are the simplest interventions available to...

Question 21

When are counselors most likely to respond to content? What are the four basic skills they use?

Accepted Answer

The answer of When are counselors most likely to respond...

Question 22

What is the difference between paraphrasing and summarization? When would you use each?

Accepted Answer

The answer of What is the difference between paraphrasing and...

Deck 10: Basic Responding Skills