Deck 10: Team Building

Question 1

Teams that are relatively permanent and engaged in daily work are called:

A)Quality circles
B)Management teams
C)Venture teams
D)Work teams

Answer 1

Work teams

Question 2

Multi-team systems arise when

A)Two or more independent teams relate to each other
B)Teams are interdependent
C)Interdependent teams strive to achieve a common goal
D)All of these

Answer 2

All of these

Question 3

Mental models are used to describe a team that has a good understanding of internal and external influences affecting it, and its features are:

A)Create sound approaches to achieving outcomes
B)Stress the importance of members being on the same wavelength
C)Hold the belief that shared mental models result in many desirable consequences
D)All of these

Answer 3

All of these

Question 4

Teams that were created specifically to improve quality and effectiveness in the distant past are called:

A)Cross-functional teams
B)Venture teams
C)Quality circles
D)Management teams

Question 5

Which of the following functions are performed by self-managed teams, successors to autonomous work groups?

A)Assigning tasks to members of the team
B)Planning and scheduling of work
C)Collective control over the pace of work, making operating decisions, and solving problems
D)All of these

Question 6

Which is the important characteristic of virtual teams, a growing feature of the landscape of the modern organization?

A)Physically dispersed intra-organizationally, or nationally, or internationally, using modern technology in a big way
B)Proficient at sharing valuable information
C)All members have access to the same information
D)All of these

Question 7

In which phase of group development does there appear to be a particular emotional resistance to the demands of the team's job?

A)Storming
B)Forming
C)Norming
D)Performing

Question 8

In which phase of group development do solutions to problems start emerging?

A)Adjournment
B)Forming
C)Performing
D)Storming

Question 9

According to the punctuated equilibrium model:

A)A flurry of activity is followed by a substantial period of inertia
B)There is a balance between input and output of a team
C)Inertia is followed by high activity of team members
D)None of these

Question 10

Disciplined, trusting, conscientious, and outward looking are characteristics of the:

A)Shaper
B)Plant
C)Resource investigator
D)Company worker

Question 11

Versatile, sociable, innovative, and extravert are characteristics of the:

A)Shaper
B)Chairperson
C)Resource investigator
D)Team worker

Question 12

Responsive, sensitive, team player, and gregarious are characteristics of the:

A)Completer-finisher
B)Team worker
C)Monitor-evaluator
D)Shaper

Question 13

In the team management wheel, the creator-innovators:

A)Concentrate on generating new ideas, and are likely to emphasize experimentation and new designs
B)Collect and use information in performing a support role
C)Emphasize the inspection function to ensure that jobs are done in the correct way
D)Show consistency and determination in seeing a process or project through to completion

Question 14

In the team management wheel, those who identify the best way to develop ideas in practice are called:

A)Linkers
B)Assessor-developers
C)Controller-inspectors
D)Thruster-organizers

Question 15

Which of the following was not suggested by Katzenbach and Smith as an important team skill?

A)Problem-solving skill
B)Interpersonal skill
C)Technical skill
D)Skill to make sense out of the macro environment

Question 16

The Team Climate Inventory (TCI) pays particular attention to the relationship between team working and innovation in organizations, and reflects

A)A firm visionary outlook
B)Positive team climate
C)Firm action-oriented support for innovation
D)All of these

Question 17

A difficult issue in diverse teams is:

A)Creativity
B)Idea generation
C)Their management
D)Coming up with unique solutions

Question 18

According to Steckler and Fondas, the team leader's role hinges on the themes of:

A)Facilitating team functioning and managing the external boundary of the team
B)Facilitating team functioning and managing diversity
C)Managing diversity and managing the external boundary of the team
D)Creating the right mix of team members and maintaining creativity

Question 19

Team efficacy has characteristics like self-efficacy in personality and means that:

A)Teams feel confident and have faith in their ability to be successful
B)Team members share their knowledge about their competencies and what they are capable of doing.
C)Shared knowledge of team members leads to enlightenment and positive outcomes
D)All of these

Question 20

A particularly useful skill to enhance the team leader's effectiveness is:

A)Reporting
B)Planning
C)Linking
D)Coaching

Question 21

When a leader shares power and responsibility with team members this is called:

A)Self-management
B)Delegation
C)Empowerment
D)Autonomy

Question 22

According to Putman, flatter structures coupled with rewards for creativity and innovation (rather than seniority and loyalty) have had:

A)A positive impact on team creativity
B)A positive impact on trust
C)No effect on trust
D)A negative impact on trust

Question 23

Belbin arrived at the conclusion that the most consistently successful groups:

A)Are those in which all members are highly intelligent
B)Comprise a range of roles undertaken by various members
C)Are those in which all members are creative
D)Comprise a range of roles all undertaken by a few members of the group

Question 24

Project teams draw their membership from within organizations and are:

A)Multi-functional groups that may have only a temporary existence
B)Multi-functional groups that are likely to have a permanent existence
C)Often located out on a limb and not subject to the normal rules and regulations of the company
D)Physically dispersed task groups that conduct their business aided by modern information technology

Question 25

The concept of Team X, advanced by Ancona, indicates that

A)High-performance teams actively seek information from a variety of teams within the organization, including senior management, as well as tapping external sources
B)High-performance teams are proficient at subscribing to budgetary discipline and exercising cost control
C)High-performance teams are keen to embrace new technology, and are constantly aware of the need to devise improved ways of operating
D)All of these