Question 1

The concept of hospitality does not generally refer to&#10;A)Food&#10;B)Attractions&#10;C)Accommodation&#10;D)Drink

Accepted Answer

Hospitality generally refers to the relationship between a host and a guest, where the host provides services like food, drink, and accommodation to the guest. Attractions, while they can be part of the broader tourism industry, do not directly relate to the concept of hospitality, which is more focused on the service aspect towards guests.

Question 2

According to Lashley (2000), hospitality may occur in 3 settings. Which is the odd one out?&#10;A)Reciprocal&#10;B)Private&#10;C)Social&#10;D)Commercial

Accepted Answer

Reciprocal is not one of the three settings of hospitality according to Lashley (2000). The correct settings are private, social, and commercial.

Question 3

In the Seventeenth century, the concept of a hotel developed in which country?&#10;A)UK&#10;B)Belgium&#10;C)France&#10;D)USA

Accepted Answer

The concept of a hotel as we understand it today, offering paid lodging on a short-term basis, developed in France in the seventeenth century. The term "hotel" itself originates from the French word "hôtel", denoting a townhouse or a building seeing frequent visitors, further evolving to imply places offering accommodation.

Question 4

In 1780, Nero's hotel was founded in which city?&#10;A)Paris&#10;B)Brussels&#10;C)London&#10;D)New York

Accepted Answer

Nero's hotel, also known as Nerot's Hotel, was founded in London in 1780. It was a notable establishment during its time.

Question 5

The Australian tourism sector employs around how many people?&#10;A)152000&#10;B)267000&#10;C)510000&#10;D)2 million

Accepted Answer

The Australian tourism sector employs around 267,000 people.

Question 6

Approximately what percentage of all tourism businesses are classified as micro/small/medium-sized businesses&#10;A)60%&#10;B)75%&#10;C)80%&#10;D)95%

Accepted Answer

Approximately 95% of all tourism businesses are classified as micro, small, or medium-sized enterprises (MSMEs). This highlights the significant role that these businesses play in the global tourism industry, contributing to economic development, job creation, and cultural preservation.

Question 7

The Chinese hotel sector in 1991 comprised how many properties?&#10;A)813&#10;B)950&#10;C)1201&#10;D)1500

Accepted Answer

The correct answer is A because the Chinese hotel sector in 1991 comprised 813 properties.

Question 8

By 2011, how many hotel properties were there in China?&#10;A)2 million&#10;B)13 million&#10;C)15 million&#10;D)21 million

Accepted Answer

The answer of By 2011, how many hotel properties were...

Question 9

A global hotel strategy may include which of the following options?&#10;A)Franchising&#10;B)Licensing&#10;C)Acquiring overseas properties&#10;D)Cooperative agreements to profit share

Accepted Answer

The answer of A global hotel strategy may include which...

Question 10

Which of these is NOT a budget hotel brand:&#10;A)Days Inn&#10;B)Marriot&#10;C)Premier Inn&#10;D)Travelodge

Accepted Answer

Marriott is not a budget hotel brand; it is known for its range of mid-scale to luxury hotels and resorts.

Deck 10: Process Management