Deck 7: Methods and Techniques for Product Evaluation and User Testing

Question 1

Positive testing is

A)running the system with line data by the actual user
B)testing changes made in an existing or a new program
C)is checking the logic of one or more programs in the candidate system
D)making sure that the new programs do in fact process certain transactions according to specifications

Answer 1

making sure that the new programs do in fact process certain transactions according to specifications

Question 2

Evaluation done during design to check that product continues to meet users'needs are known as                       evaluation

A)summative
B)formative
C)relative
D)qualitative

Answer 2

formative

Question 3

____________  is the least technical way of collecting data, but it can be difficult and tiring to write and observe at

A)audio recording.
B)taking notes.
C)observation
D)video

Answer 3

taking notes.

Question 4

               is particularly useful early in design. It is excellent technique to use with the prototype, because it provid

A)aco-discovery
B)active intervention
C)splendid research
D)none of the given

Question 5

Evaluations done during design to check that product continues to meet user's needs are known as The primary interactive method of communication used by human is …….

A)formative
B)summative
C)relative
D)none of the given

Question 6

Desktop applications fit into ____________ categories of posture. Goal-oriented context scenarios are____________  task-oriented than key path Scenario

A)two
B)three
C)four
D)five

Question 7

There can only be one__________ persona per interface for a product What are the most common things you do with the product is a type of                 .

A)primary secondary supplemental customer
B)goal-oriented question.
C)system-oriented questiworkflow-oriented question.
D)attitude-oriented question.

Question 8

An observational study:

A)provides insight into how hardware is used.
B) is a formative evaluation method.
C)involves time-consuming manual analysis of user sessions.
D) can reach a wide subject group.

Question 9

Affordances are:

A)the range of possible (physical) actions by a user on an artefact
B)the costs of buying user interface components.
C) the completion times for a typical task
D)what user wants.

Question 10

A diary study:

A)involves self-reporting of activities by users.
B)provides insight into how hardware is used.
C)is a summative evaluation method.
D)involves time-consuming manual analysis of user sessions.

Question 11

Paper prototypes:

A) describe choices and results verbally
B)implement just simple algorithms.
C)simulate screen and dialogue elements on paper.
D)are manipulated during a thinking aloud test by the facilitator.

Question 12

Regarding Augment/NLS:

A)it had the first practical implementation of hypertext links.
B)it was the first use of the mouse.
C)it used a pixel-based raster display
D)all of the above.

Question 13

Concerning competitive analysis:

A) two groups of usability testers compare their results for the same interface.
B)it is used for usability benchmarking.
C)it is an online between-groups experiment
D)represents a particular type of user.

Question 14

In a heuristic evaluation:

A)a group of usability experts judges an interface with a detailed checklist of guidelines.
B)a group of test users conducts a formal experiment.
C)a group of usability experts reviews a user interface according to a small set of general principles
D)all of the above

Question 15

Regarding a formal experiment:

A)objective measurements are made.
B)a larger number of test users is needed.
C)a fully implemented system is required.
D)all of the above

Question 16

Thinking aloud testing:

A)slows down the user by about 17%
B)cannot provide performance data.
C)is a formative evaluation method.
D)all of the above

Question 17

Cognitive Walkthrough:

A)is a summative evaluation method.
B)is performed by a single evaluator, who walks through a typical task.
C)focuses explicitly on learnability.
D)not with action sequence

Question 18

In a co-discovery test:

A)the user works togther with the facilitator
B)two users explore an interface together.
C)nothing shows issue.
D)a structured walkthrough discovers problems.

Question 19

What are the pros (advantages) when using questionnaires as opposed to interviews?

A)easy to analyse and compare.
B)easy to repeat.
C)can reach a wide subject group.
D)all of the above

Question 20

When conducting an investigation with human participants for research or commercial reasons, which provision(s) for consent must be made?

A)approval of the research by a properly constituted ethics committee independent of the researchers.
B)participants informed they do not have to take part if they do not want to
C)participants fully informed of their right to withdraw from the investigation without consequences to them
D)all of the above.

Question 21

Rolf Molich's Comparative Usability Evaluation (CUE) studies:

A)show there is a large amount of overlap between findings from different teams.
B)show that usability testing finds all known problems.
C)show many teams found more problems than they chose to report.
D)use the common industry format (cif) for usability reports.

Question 22

akes to explain an interface to a new user. T F 4. Which of the following are advantages of using platform conventions during interface design:

A)users can run the same software on different platforms.
B)users can load documents created by different applications
C)users can transfer knowledge as they move between applications.
D)users can apply logical constraints between applications

Question 23

Which statement best reflects interaction design?

A)interaction design is a new discipline
B)interaction design is multidisciplinary
C)interaction design combines the disciplines of software engineering and psychology
D)interaction design is an application of common sense

Question 24

According to Quintanar (1982) how do users rate an interface/system that gives them personalised feedback?

A)they rate it as more honest
B)they rate it as less honest
C)they rate it as more likeable
D)they rate it as less likeable.

Question 25

Which of the following options best represents the core values of user-centred design, as originally articulated by Gould & Lewis (1985)?

A)focusing on users and their tasks in the design process
B)measuring progress towards usability goals throughout development
C)developing and testing in several cycles
D)all of the above.