Deck 5: Communication and Professional Writing Essentials

Question 1

A synopsis of the most relevant professional experiences you have for the particular job for which you are applying.

A)Resume
B)Curriculum vitae
C)Application letter
D)Hand-outs

Answer 1

Resume

Question 2

A summary of your educational and academic backgrounds as well as teaching and research experience, publications, presentations, awards, honours and affiliations.

A)Resume
B)Curriculum vitae
C)Application letter
D)Hand-outs

Answer 2

Curriculum vitae

Question 3

. ------------ is an assigned communication for a purpose and for specific receiver or reader.

A)Report
B)Memos
C)Letters
D)Circulars

Answer 3

Report

Question 4

Business Letters that please the receiver are called

A)Good news letter
B)Praising letter
C)Routine letter
D)All the above.

Question 5

The business letter that neither please nor displease the receiver, but are received with interest are known as

A)Good news letter
B)Praising letter
C)Routine letter
D)All the above.

Question 6

The word "memo" is a short form for :

A)Memory
B)Memorizing
C)Memorandum
D)Members order

Question 7

Memo is derived from a Latin word which means :

A)A thing which must be remembered
B)A thing which must be memorized
C)A thing which must be written
D)A thing which must be communicated

Question 8

One characteristic of a memo is :

A)Formal
B)Tool for external communication
C)Concise
D)Pretentious

Question 9

All the following are principles of business letter writing, except:

A)Consideration
B)Correctness
C)Conciseness
D)Concurrency

Question 10

Which of the following is not a compulsory part of a business letter?

A)Salutation
B)Close
C)Attention line
D)Body

Question 11

The quality of a report is determined mainly by:

A)The language of the report
B)The visual aspects
C)The length of the report
D)The accuracy of the data

Question 12

A resume summarizes the following:

A)Strengths and weaknesses
B)Personality
C)Education and experience
D)Hobbies

Question 13

Which of the following is characteristic of a chronological resume?

A)Appropriate for experienced candidates
B)Mentions most recent job or qualification first
C)Appropriate when education and experience are unrelated to the job applied for
D)Both a & b

Question 14

The main purpose of a group discussion is to measure:

A)Knowledge
B)Personality
C)Group communication skills
D)Leadership skills

Question 15

The primary role of a moderator is to:

A)Facilitate the smooth functioning of the GD
B)Keep track of time
C)Announce the GD topic
D)Interfere during the GD

Question 16

Arriving ahead of time for a meeting is an example of :

A)Feedback
B)body language
C)Non-verbal communication
D)Verbal communication

Question 17

The message sent is not always the same as the meaning attached to the message. This is because of the:

A)Wrong sender
B)Wrong medium
C)Faulty message
D)Inaccurate decoding

Question 18

Wrong decoding means:

A)Badly worded message
B)Message sent to wrong receiver
C)Interpreted meaning is different from intended message
D)Message sent by wrong sender

Question 19

Consideration in a business letter means:

A)Stressing the "me" attitude
B)Using first person pronouns
C)Stressing the "you" attitude
D)Appealing to the sender's interest

Question 20

The resume should be written before the job application letter because:

A)The resume is seen first
B)The resume helps to decide what to highlight in the letter
C)The resume is more important than the letter
D)Most employers do not read application letters

Question 21

A GD is highly structured because:

A)It is coordinated by a moderator
B)It measures group communication skills
C)Members have to listen to the views of others
D)The topic, time and number of participants are all decided in advance

Question 22

Which of the following indicates the correct sequence of the elements of communication in the communication process?

A)Sender, Receiver, Channel, Message, Feedback
B)Receiver, Feedback, Sender, Message, Channel
C)Sender, Channel, Message, feedback, Receiver
D)Sender, Message, Channel, Receiver, Feedback

Question 23

Which of the following is/are barriers of listening?

A)Sluggishness
B)Premature evaluation
C)External distractions
D)All of these.

Question 24

----------listening occurs when you go beyond what is being said and try to fathom what is not being said.

A)Deep
B)Passive
C)Full
D)Discriminative

Question 25

Four essential elements of good listening process are:

A)Attention, Hear, Understand, Respond
B)Attention, Hear, Understand, Remember
C)Accept, Hear, Update, Remember
D)Adopt, Hear, Understand, Respond