Deck 6: Types and Forms of Communication

Question 1

An important function of -------- listening is to build a rapport with another person

A)Deep listening
B)False listening
C)Relationship listening
D)None of these.

Answer 1

Relationship listening

Question 2

Which of the following is not a component of attitude?

A)Affective
B)Cognitive
C)Openness
D)Intentional

Answer 2

Openness

Question 3

Communication meant for changing the attitude of others is known as----------- - communication.

A)Directive
B)Mass
C)Persuasive
D)All the above.

Answer 3

Persuasive

Question 4

Chronemics is also known as------- language.

A)Space
B)Time
C)Body
D)Eye

Question 5

---------- is the interpretation of sensory data so as to gather meaningful ideas.

A)Sensation
B)Retention
C)Perception
D)Cognition

Question 6

Transactional analysis (TA) was developed by:

A)Elton Mayo
B)Weber
C)Maslow
D)Eric Berne

Question 7

------------ Means how our voice stress, pause, sigh etc.communicates.

A)Paralanguage
B)Body language
C)Gestures
D)Proxemics

Question 8

------------ tells how our body communicates.

A)Paralanguage
B)Kinesics
C)Chronemics
D)Proxemics

Question 9

--------- is talking to oneself in one's own mind such as soliloquies, asides in dramatic work etc.

A)Dialogue
B)Interpersonal communication
C)Intrapersonal communication
D)Unilateral communication.

Question 10

--- -----is exchange of messages between two persons such as conversation, dialogue, interview etc.

A)Soliloquies
B)Interpersonal communication
C)Intrapersonal communication
D)Mass communication.

Question 11

Class room teaching and directors meeting are the examples of :

A)Mass communication
B)Intrapersonal communication
C)Group communication
D)All of these.

Question 12

Communication through news papers and television are known as:

A)Group communication
B)Interpersonal communication
C)Mass communication
D)None of these.

Question 13

In ----------speakers' choice of words unintentionally communicates something more than what the actual words state.

A)Unintended communication
B)Meta communication
C)Active communication
D)Fathom communication

Question 14

---------- communication refers to the communication between a superior and a subordinate through scalar chain.

A)Wheel communication
B)Chain communication
C)Circular communication
D)Free flow communication.

Question 15

In ------------ form of communication, all the subordinates of a superior talk to one another through his medium and the superior works as a hub.

A)Wheel communication
B)Chain communication
C)Circular communication
D)Free flow communication.

Question 16

This communication takes place among the members of a group where every member of a group can communicate with the nearest two members.

A)Wheel communication
B)Chain communication
C)Circular communication
D)Free flow communication.

Question 17

In ---------- form of communication, a subordinate is permitted to communicate with the boss of his boss.

A)Wheel
B)Chain
C)Circular
D)Inverted "V"

Question 18

Any letter designed and directed to the exchange of information connected with trade and trade related activities is known as:

A)Business Report
B)Business enquiry
C)Business letter
D)Business memos

Question 19

Which of the following is not a type of business letter?

A)Business enquiry
B)Sales letter
C)Quotations
D)Reference letter.

Question 20

Which of the following is/are business letters?

A)Refusal letter
B)Customer relation letter
C)Order status letter
D)All of these.

Question 21

Comparing to resume,------------ is more academic oriented.

A)Cover letter
B)Interview
C)Curriculum Vitae
D)Bio-data

Question 22

----------is a kind of written announcement that is distributed to a large number of people to convey any commercial or non-commercial message at minimum time, costs and efforts.

A)Memo
B)Notice
C)Circular
D)Publicity

Question 23

In ------------- layout of letter, every line begins at left margin and thus makes each paragraph look like a distinct block of message.

A)Full block
B)Semi-block
C)Simplified
D)All the above.