Question 1

The communication cycle, the process of re translation of signals into ideas is called&#10;A)encoding.&#10;B)decoding.&#10;C)response.&#10;D)feedback.

Accepted Answer

Decoding is the process in which the receiver interprets the message and translates it into meaningful information. This is the stage where signals or encoded messages are converted back into ideas or thoughts.

Question 2

If each line in the inside address is started after leaving a small gap, it is known as&#10;A)block form.&#10;B)correct form.&#10;C)indented form.&#10;D)address form.

Accepted Answer

The indented form refers to the style where each line of the inside address starts after leaving a small gap, distinguishing it from block form where all lines start at the left margin without indents.

Question 3

The inside address should be written&#10;A)below the salutation&#10;B)above the heading.&#10;C)above the salutation.&#10;D)above the date.

Accepted Answer

The inside address, which includes the recipient's name and address, should be placed above the salutation in a business letter. This helps to clearly identify the recipient before the letter's greeting.

Question 4

Reports from the subordinates to the superiors take the form of&#10;A)upward communication.&#10;B)downward communication.&#10;C)face-to-face communication.&#10;D)visual communication.

Accepted Answer

Upward communication refers to the flow of information from lower levels of a hierarchy to higher levels, such as from employees to management, which is the direction described in the question.

Question 5

Pictures, slides, films fall under&#10;A)body languages.&#10;B)audio-visual communication.&#10;C)reporting.&#10;D)visual communication.

Accepted Answer

Pictures, slides, and films are all visual aids that are used to communicate information. They can be used to illustrate a point, to provide evidence, or to simply make a presentation more engaging.

Question 6

Realizing the potential of the self is part of the&#10;A)communication development.&#10;B)language development.&#10;C)skill development.&#10;D)personality development.

Accepted Answer

Realizing the potential of the self is a key aspect of personality development, as it involves understanding one's strengths, weaknesses, and unique qualities, and working towards personal growth and improvement.

Question 7

Salutation&#10;A)comes above inside address.&#10;B)begins at left hand margin of the letter.&#10;C)comes at the end of the letter.&#10;D)comes in body of the letter.

Accepted Answer

The answer of Salutation&#10;A)comes above inside address.&#10;B)begins at left hand...

Question 8

Messieurs&#10;A)a french term meaning gentlemen&#10;B)used in singular.&#10;C)is a title like doctor&#10;D)many.

Accepted Answer

"Messieurs" is a French term that means "gentlemen" and is the plural form of "Monsieur," which means "Mister" or "Sir."

Question 9

A memo is an example for&#10;A)internal communication.&#10;B)external communication.&#10;C)lateral communication.&#10;D)written communication.

Accepted Answer

The answer of A memo is an example for&#10;A)internal communication.&#10;B)external...

Question 10

Gestures is an example for&#10;A)body language.&#10;B)grammar.&#10;C)speeches.&#10;D)written.

Accepted Answer

Gestures are a form of non-verbal communication, which falls under the category of body language. They are used to convey messages without the use of words, often complementing verbal communication.

Question 11

Communication over telephone is an example for&#10;A)oral communication&#10;B)audio-visual communication.&#10;C)internal communication.&#10;D)written.

Accepted Answer

The answer of Communication over telephone is an example for&#10;A)oral...

Question 12

The term &#34;communis&#34; derived from ___word.&#10;A)greek.&#10;B)latin.&#10;C)chinese.&#10;D)english.

Accepted Answer

The answer of The term &#34;communis&#34; derived from ___word.&#10;A)greek.&#10;B)latin.&#10;C)chinese.&#10;D)english....

Question 13

Communication means ___information, feeling and thoughts, with others.&#10;A)to receive.&#10;B)exchange of.&#10;C)conveying.&#10;D)all the above.

Accepted Answer

The answer of Communication means ___information, feeling and thoughts, with...

Question 14

Grapevine communication is associated with _____communication.&#10;A)formal&#10;B)informal&#10;C)horizontal&#10;D)vertical.

Accepted Answer

The answer of Grapevine communication is associated with _____communication.&#10;A)formal&#10;B)informal&#10;C)horizontal&#10;D)vertical....

Question 15

Lateral communication is between&#10;A)superior and subordinate.&#10;B)same cadre of personal.&#10;C)subordinate and superior.&#10;D)among all.

Accepted Answer

The answer of Lateral communication is between&#10;A)superior and subordinate.&#10;B)same cadre...

Question 16

Audio Visual communication combines&#10;A)auditory only.&#10;B)visual only.&#10;C)both auditory & visual.&#10;D)written.

Accepted Answer

The answer of Audio Visual communication combines&#10;A)auditory only.&#10;B)visual only.&#10;C)both auditory...

Question 17

Communication problems otherwise known as&#10;A)enquire.&#10;B)barriers.&#10;C)encoding.&#10;D)decoding.

Accepted Answer

The answer of Communication problems otherwise known as&#10;A)enquire.&#10;B)barriers.&#10;C)encoding.&#10;D)decoding....

Question 18

Posters fall under _______communication.&#10;A)oral.&#10;B)visual.&#10;C)written.&#10;D)spoken.

Accepted Answer

The answer of Posters fall under _______communication.&#10;A)oral.&#10;B)visual.&#10;C)written.&#10;D)spoken....

Question 19

Informal communication is otherwise known as ______ communication.&#10;A)grapevine.&#10;B)lateral.&#10;C)visual.&#10;D)horizontal.

Accepted Answer

The answer of Informal communication is otherwise known as ______...

Question 20

Horizontal communication flows through _______&#10;A)face-to-face discussion.&#10;B)telephonic talk.&#10;C)periodical meeting.&#10;D)all the above.

Accepted Answer

The answer of Horizontal communication flows through _______&#10;A)face-to-face discussion.&#10;B)telephonic talk.&#10;C)periodical...

Question 21

Face-to-face communication is a ______&#10;A)visual communication.&#10;B)direct conversation.&#10;C)oral communication&#10;D)written.

Accepted Answer

The answer of Face-to-face communication is a ______&#10;A)visual communication.&#10;B)direct conversation.&#10;C)oral...

Question 22

Physical Barriers to communication are ______&#10;A)time and distance.&#10;B)interpretation of words.&#10;C)denotations.&#10;D)connotations.

Accepted Answer

The answer of Physical Barriers to communication are ______&#10;A)time and...

Question 23

___ is the process of arriving at agreement through consultation.&#10;A)consensus.&#10;B)horizontal.&#10;C)vertical.&#10;D)meaning.

Accepted Answer

The answer of ___ is the process of arriving at...

Question 24

Information must be&#10;A)accurate, complete, clear.&#10;B)inaccurate, incomplete.&#10;C)irregular.&#10;D)clear.

Accepted Answer

The answer of Information must be&#10;A)accurate, complete, clear.&#10;B)inaccurate, incomplete.&#10;C)irregular.&#10;D)clear....

Question 25

Effective advice_____&#10;A)is both man-oriented and work oriented.&#10;B)is given in the workers interest.&#10;C)promotes understandings.&#10;D)all the above.

Accepted Answer

The answer of Effective advice_____&#10;A)is both man-oriented and work oriented.&#10;B)is...

Deck 5: Communication Terminology and Strategies