Deck 6: Aspects of Communication and Its Application

Question 1

All the media available can be broadly classified into _____groups.

A)two.
B)three.
C)four.
D)five

Answer 1

four.

Question 2

Audio-Visual communication is most suitable for mass___and mass_____

A)publicity & education.
B)policies & political.
C)save & store.
D)publicity& policies.

Answer 2

publicity & education.

Question 3

_____ communication is the most popular means of transmitting message.

A)written
B)oral.
C)visual.
D)face-to-face.

Answer 3

oral.

Question 4

On the _____ it is possible to get immediate feedback

A)letter.
B)telephone.
C)e-mail.
D)fax.

Question 5

Which of the following is correct?

A)on my address.
B)to my address.
C)in my address.
D)the my address.

Question 6

When Respected Sir is the salutation the appropriate complimentary clause is ____

A)yours sincerely.
B)yours faithfully.
C)yours affectionately.
D)yours lovingly.

Question 7

Appropriate salutation for an application is ______

A)my dear sir.
B)sir.
C)dear sir.
D)sir mr. x.

Question 8

Margin to a letter is like _____

A)frame of a picture.
B)evidence for the communication.
C)engine to a machine
D)boarder

Question 9

Conciseness means _______

A)brevity.
B)courtesy.
C)coherence.
D)convincing.

Question 10

Date of the letter shall be placed in the ______hand corner of a letter.

A)left.
B)right.
C)both (1 & 2).
D)anywhere in a letter.

Question 11

Verification of the performance of communication is associated with______

A)communication audit.
B)communication training.
C)communication feedback.
D)communication process.

Question 12

A group discussion of a real life situation with in a training environment is ____

A)discussion.
B)listening.
C)case study meth

Question 13

Bad Listeners will make ______communication

A)good.
B)bad.
C)excellent.
D)rather favourable.

Question 14

Post script appears in a letter___

A)in the beginning.
B)in the middle.
C)at the end

Question 15

One of the major drawbacks of the grapevine is that it may spread ____news which may sometimes prove harmful even to the employees.

A)baseless.
B)good.
C)urgent.
D)secret

Question 16

The possibility of misunderstanding at any step _____

A)brain drain.
B)output.
C)channel.
D)medium.

Question 17

The information the receiver gets is called ____

A)message.
B)output.
C)input.
D)source.

Question 18

------- is the Sources of information

A)old files.
B)observation.
C)meeting.
D)all the above.

Question 19

Information about its products is ____information.

A)external.
B)internal.
C)planning.
D)deciding.

Question 20

A business letter serves as a record for ____-reference.

A)past.
B)present.
C)future.
D)both (2) & (3).

Question 21

____ is the essential aspect of communication

A)enclosure.
B)letter.
C)telephone.
D)feedback.

Question 22

Correctness implies____

A)giving correct facts.
B)at an appropriate time.
C)in a suitable.
D)all the above.

Question 23

_____Communication is unsuitable for lengthy message.

A)oral.
B)written.
C)vertical.
D)audio visual.

Question 24

"Communication is something so simple and difficult that we can never put it in simple words"- says___

A)t.s.matthews.
B)peter.f.drucker.
C)newman.
D)james

Question 25

Listening helps to make __effective.

A)communication
B)oral communication
C)both a & b
D)report