Deck 2: Communication and Business Writing

Question 1

 I __________ working all afternoon and have just finished the assignment.

A)have been
B)had been
C)shall be
D)am

Answer 1

had been

Question 2

 Rohan __________ the movie before he read the review.

A)watches
B)have watched
C)had watched
D) was watching

Answer 2

had watched

Question 3

 He __________ in the States but he still does not have a command over the English language.

A)have been living
B)has been living
C) have lived
D) living

Answer 3

 have lived

Question 4

By the next month, we shall __________ the project.

A)has completed
B)completing
C)completed
D)have completed

Question 5

 Every boy and girl  __________ in the class today.

A)are present
B)is present
C) have present
D)had present

Question 6

 ___ means communication without words.

A)Object communication
B)Written communication
C)Oral communication
D)Non- verbal communication

Question 7

___ aims at making people work together for the common good of the organization.

A)communication
B)conversation
C) combination
D) connection

Question 8

 at each stage in the process of communication, there is a possibility of interference which may hinder the process. Such interference is known as ___.

A) sender
B)receiver
C)barrier
D)none of them

Question 9

 A ___ connects the sender to the receiver.

A)Channel
B)Noise
C)Communication
D) feedback

Question 10

Communication that takes place between the members of an organization within itself is ___.

A)external
B)formal
C)informal
D)internal

Question 11

___ is an exchange of facts, ideas, opinions or emotions by two or more persons.

A)communication
B)combination
C)conversation
D)connection

Question 12

 Language of a memo should be ___ and ___ to understand.

A)indirect, personal
B)direct, concise
C)lucid, easy
D)concise, difficult

Question 13

Which of the following is not one of the steps in the communication process?

A)Noise
B)Transmission over communication media
C)Decoding message
D)Encoding message

Question 14

The communication process consists of three steps. In _____________, the receiver interprets the message and translates it into meaningful information.

A)Encoding
B)Decoding
C)Noise
D)Feedback

Question 15

Which is not a part to a business letter?

A)Indenting
B)signature
C)Salutation
D)Inside Address

Question 16

How many times will your name appear on a business letter?

A)4
B)3
C)1
D)2

Question 17

Which part to a business letter comes after the body?

A)Salutation
B)Signature
C)Closing
D)Heading

Question 18

What is the name and address you are writing to called?

A)Body
B)Signature
C)Heading
D)Inside Address

Question 19

Which part of a business letter uses a colon?

A)Inside Address
B)signature
C)Salutation
D)Heading

Question 20

What do you write in the salutation is you don't know an exact name?

A)Write Dear Person
B)Take your best guess
C)Write Dear Sir or Madam
D)Leave it Blank

Question 21

What style format is the business letter written in?

A)Block Format
B)Left Format
C)Square Format
D)Center Format

Question 22

Who can you not write a business letter to?

A)Sport Team
B)Friend
C)Resaturant
D)President

Question 23

What is one reason you can write a business letter?

A)To exprees a concern for a product.
B)To catch up on missed birthday
C)To share a funny story
D)To tell about your day

Question 24

How many parts to a business letter are there?

A)4
B)1
C)9
D)6