Deck 1: Core Concepts

Question 1

What is the core function of a supply chain?

A)Receiving and filling a customer request.
B)Selecting the required amount of goods.
C)Distribution of raw materials.
D)Processing and forecasting managing errors.

Answer 1

Receiving and filling a customer request.

Question 2

Which of the following are types of basic decisions for the creation and holding of inventory?
I. Cycle Inventory
II. Optional Inventory
III. Safety Inventory
IV. Open Inventory
V. Seasonal Inventory

A)I and II
B)I, II, and IV
C)I, II, V, and VII
D)I, III, and V

Answer 2

I, III, and V

Question 3

Supply chain management creates value by:

A)Increasing profitability and returns to shareholders.
B)Providing multiple variants of products for customers.
C)Making transaction processing more efficient.
D)Developing more accurate forecasts.

Answer 3

Increasing profitability and returns to shareholders.

Question 4

What is the purpose of a value chain?

A)To create value for producers.
B)To create more value for customers as the product travels along the chain.
C)To get extra returns on services for customers.
D)To expand the value of logistics and merchandisers

Question 5

A______system involves carrying only enough inventories of parts or merchandise for a few days of operation.

A)Inventory management
B)Just-in-time inventory system
C)Order quantity
D)Supply chain management

Question 6

Which is not included in the marketing logistics process?

A)Implementing the plan for the flow of goods and services.
B)Planning the flow of logistics information to meet customer requirements at a profit.
C)Planning the physical flow of goods and services.
D)Gathering customers' ideas for new products.

Question 7

What is the first step in supply chain management?

A)Choosing supplies
B)Planning
C)Defect and excess
D)Delivery

Question 8

The bullwhip effect:

A)Is an ineffective way to motivate warehouse employees.
B)Applies to rodeos and has nothing to do with supply chain management.
C)Refers to the "swaying" motion associated with triple trailers.
D)Is the variability in demand orders among supply chain members.

Question 9

What is meant by the term inbound logistics?

A)These are activities related to receiving, storing, and disseminating inputs to the production process
B)These are activities associated with transforming inputs into final products
C)These are activities associated with receiving, storing, and disseminating the final product to consumers.
D)These are activities associated with providing services to customers to enhance or maintain the value of the product.

Question 10

What does the Perfect Order Measurement calculate?

A)The entry accuracy rate
B)The time between when the order ships and arrives at destination
C)The rate of undamaged orders that arrive in a shipment
D)All of the above

Question 11

Define the core objective of Supply Chain Management:

A)To manage logistics.
B)To maximize the overall value.
C)To process delivery services and manage customer relations.
D)None of the above.

Question 12

Describe the three fundamental decision phases in a supply chain:

A)Information, storage, and survey.
B)Strategy, product, and operation.
C)Strategy, planning, and operation
D)Information, operation, and manufacturing.

Question 13

The manufacturing cycle generally occurs at the _________ interface.

A)Retailer's
B)Logistics
C)Both Retailer's and Logistics
D)None of the above

Question 14

During Production Scheduling, _______ is/are allocated to the production plan.

A)Consumer ratio
B)Demand rate
C)Raw materials
D)Total orders

Question 15

The __________ occurs at the manufacturers' interface and includes all the processes necessary to ensure materials are available for manufacturing according to schedule.

A)Production cycle
B)Shipping cycle
C)Procurement cycle
D)Material cycle

Question 16

What is the difference between a push view and a pull view of supply chain processes?

A)In pull processes execution is initiated in response to a customer's order, whereas in push processes execution is initiated in expectation of a customer's order.
B)In pull processes execution is initiated in expectation of a customer's order, whereas in push processes execution is initiated in response to a customer's order.
C)In pull processes execution is initiated in response to a customer's order, whereas in push processes execution is initiated on the expectation of a supplier's order.
D)In pull processes execution is initiated in response to a supplier's order, whereas in push processes execution is initiated on the expectation of a supplier's order.

Question 17

Push/pull processes are also known as ________ and ________.

A)Interactive processes; non-interactive processes.
B)Boundary processes; speculative processes.
C)Reactive processes; speculative processes.
D)Interactive processes; reactive processes.

Question 18

Integration between _______, ________ and _______ processes is crucial for a successful supply chain firm.

A)CRM; ISCM; SRM
B)RMR; TMS; WMS
C)SRM; ISCM; SCEM
D)SCE; TMS; SRM

Question 19

The_________ macro process aims to generate demand and facilitate the placement and tracking of orders.

A)Internal supply chain management
B)Supplier relationship management
C)Customer relationship management
D)Channel management

Question 20

The SRM processes deals with which of the following areas?

A)It includes all aspects of interaction that a company has with its consumers, whether it is related to sales or services
B)It includes the evaluation and selection of suppliers, conciliation of supply terms, and correspondence regarding new products and orders with suppliers
C)Its primary objective is to visualize activity and event spawn during workflow and offer a panoramic view of upstream and downstream activities.
D)The process by which a producer or supplier directs marketing activity by involving and motivating parties comprising its channel of distribution.

Question 21

Supply, demand, strategy, supply planning, fulfillment and field service are all part of _________.

A)ISCM
B)SRM
C)CRM
D)SCEM

Question 22

What is the best definition of sourcing?

A)A procurement strategy aimed at exploiting global efficiencies in production.
B)The act of releasing previously proprietary software under an open source/free software license
C)A strategy that treats a given function that should be performed by internal staff.
D)A set of business processes required to purchase goods and services which are crucial due to their effect on other factors throughout the supply chain

Question 23

Why should a company ensure that its supply chain capabilities support its ability to satisfy the targeted customer segments?

A)To have better marketability.
B)To achieve strategic fit.
C)To maximize output.
D)None of the above.