Deck 2: Management Information Systems: Technologies

Question 1

What type of system tracks inventory and related business processes across departments and companies?

A)Strategic information systems
B)Data processing systems
C)Inventory management systems
D)Supply chain management systems

Answer 1

Supply chain management systems

Question 2

What type of system tracks and analyzes transactions made by customers?

A)Decision support systems
B)Tactical systems
C)Customer relationship management systems
D)Knowledge base systems

Answer 2

Customer relationship management systems

Question 3

What type of system tracks and analyzes all of the activities in the sales process?

A)Customer information systems
B)Decision support systems
C)Sales force automation systems
D)Sales process management systems

Answer 3

Sales force automation systems

Question 4

What terms is used to identify technology that is used to support many people working together on one project?

A)E-collaboration
B)I-technology
C)Social networking
D)Knowledge management

Question 5

What term is used to identify people coming together from various geographical Locations to complete some task?

A)I-team
B)Virtual team
C)Online work group
D)Distributed team

Question 6

What type of Web site allows visitors to create and maintain information posted on its site?

A)Open source site
B)Wiki
C)Knowledge construction sites
D)FTP site

Question 7

Which person oversees an organization's entire information system?

A)CTO
B)CSO
C)CIO
D)CPO

Question 8

Which type of system includes all technology systems and software across an organization?

A)Knowledge based systems
B)Strategic information systems
C)Enterprise resource planning systems
D)Management information systems

Question 9

What is the term used to depict aged information systems that are technologically out-of-date?

A)Outdated information systems
B)Obsolete systems
C)Archaic systems
D)Legacy information systems

Question 10

Which of the following ERP providers specialize in providing financial management, distribution, manufacturing, project accounting, human resource management, and business analytics to small-to-medium businesses?

A)SAP
B)Oracle/PeopleSoft
C)SSA Global
D)Microsoft

Question 11

To do business process modeling the analyst needs business profile and.

A)business constraints
B)business rules
C)business models
D)business drivers

Question 12

The environment for the actual system operation is called the _______________ environment.

A)operational
B)test
C)management
D)analyst

Question 13

A successful information system requires training for

A)users
B)managers
C)IT staff members
D)all of the above

Question 14

Operations Documentation Include

A)Special forms required, including online forms
B)Error and informational messages to operators and restart procedures
C)Special instructions, such as security requirements
D)all of the above

Question 15

Which of the following is not an external factor that will affect a project?

A)Customers
B)Existing Systems
C)Economy
D)Technology

Question 16

Which of the following is not a main reason for a system request?

A)Improved service
B)Support for new products and services
C)Better performance
D)Technology

Question 17

Which of the following is not considered when analyst analyze risk

A)Probability
B)Financial impact of the risk.
C)Risk nature
D)Reliability

Question 18

Risk management can be defined as the art and science of _________ risk factors throughout the life cycle of a project.

A)researching, reviewing, and acting on
B)identifying, analyzing, and responding to
C)reviewing, monitoring, and managing
D)identifying, reviewing, and avoiding

Question 19

Risk Management includes all of the following processes except:

A)Risk Monitoring and Control
B)Risk Identification
C)Risk Avoidance
D)Risk Response Planning

Question 20

When should a risk be avoided?

A)When the risk event has a low probability of occurrence and low impact
B)When the risk event is unacceptable -- generally one with a very high probability of occurrence and high impact
C)When it can be transferred by purchasing insurance
D)A risk event can never be avoided

Question 21

Risk mitigation involves all but which of the following:

A)Developing system standards (policies, procedures, responsibility standards)
B)Obtaining insurance against loss
C)Identification of project risks
D)Performing contingent planning

Question 22

Suppose a project has many hazards that could easily injure one or more persons and there is no method of avoiding the potential for damages. The project manager should consider __________ as a means of deflecting the risk.

A)abandoning the project
B)buying insurance for personal bodily injury
C)establishing a contingency fund
D)establishing a management reserve

Question 23

The ____________ design of an information system is a plan for the actual implementation of the system.

A)physical
B)logical
C)vertical
D)horizontal

Question 24

Report that trace the entry of and changes to critical data values are called _________ and are essential in every system

A)Risk
B)audit trails
C)undo transactions
D)ROI

Question 25

The focus on defining the activities associated with the system is a __________ methodology.

A)data centered
B)life cycle
C)object-oriented
D)process centered

Question 26

Computing systems can provide strategic information by

A)Making decision analysis possible
B)providing corporate models for long-range planning
C)Causing managers to think
D)All of the above

Question 27

An econometric model requires

A)A computer with large auxiliary storage capacity
B)A data base of economic data
C)A model base of quantitative analysis programs
D)All of the above

Question 28

Benefits from a computerised MIS include:

A)higher returns on short-term investments
B)less frequent and smaller short-term loans
C)lower rates of interest
D)all of the above

Question 29

The manager, in using the systems approach, should subdivide the firm into subsystems based on

A)functional areas-marketing, finance, and manufacturing
B)management levels-strategic, tactical, and operational
C)resource flows-manpower, money, machines, and material
D)any of the above represent acceptable subsystem divisions.

Question 30

Functional information subsystems can be classified into

A)communication process wherein information is recorded, stored, processed and retrieved for managerial decision-making
B)communication process wherein data is recorded, stored, processed and retrieved for managerial decision-making
C)communication process wherein data is converted into information
D)all of the above

Question 31

Which of the following is correct for MIS::

A)communication process wherein information is recorded, stored, processed and retrieved for managerial decision-making
B)communication process wherein data is recorded, stored, processed and retrieved for managerial decision-making
C)communication process wherein data is converted into information
D)All of the above

Question 32

The model base contains programs

A)written by the firm's programmers
B)provided by the computer vendor
C)purchased from outside firms, such as software houses
D)All of the above

Question 33

Which of the following statements is correct?

A)most analysts agree on the structure and organization of MIS
B)operational planning reports are a primary informational tool for middle management.
C)an MIS focuses on managing information generated with a computer system
D)the cross reference of data items is an integral feature of the simple structure used in database organization.

Question 34

The selection of the solution technique to the implemented by a computing system should be made by

A)an operations research expert
B)a computer programmer
C)system analysts
D)a computing system user

Question 35

What among the following are the primary characteristics that information must process?
i. Relevance
ii. Availability
iii. Timeliness
iv. Accuracy

A)Only i, ii, and iii
B)Only ii, iii and iv
C)Only i, iii and iv
D)All i, ii, iii, and iv

Question 36

Which of the following models are developed on the principles of business management, accounting and econometrics?

A)Behavioral model
B)Management science models
C)Operations research models
D)Policy making models

Question 37

An .................is a set of processes and procedures that transform data into information and knowledge.

A)information system
B)Knowledge system
C)Database system
D)Computer system

Question 38

A system is called ..................... when the inputs, process and the outputs are known with certainty.

A)Probablistics
B)Deterministic
C)Open
D)Close

Question 39

Which of the following steps is/are the implementation plans involved in MIS?
i. Preparing organizational plans
ii. Planning of work flow
iii. Training of personnel
iv. Development of software
v. Acquiring computer hardware

A)i, ii and iii only
B)i, ii, iii and iv only
C)i, ii, iv and v only
D)All i, ii, iii, iv and v

Question 40

Which of the following is included in the Office automation systems?
i. Word processing
ii. Electronic mail
iii. Voice mail
iv. Electronic calendaring
v. Audio conferencing

A)i, ii, iii and v only
B)i, ii, iii and iv only
C)i, ii, iv and v only
D)All i, ii, iii, iv and v

Question 41

In a typical ................ network, application processing is shared between clients and one more servers.

A)client server computing
B)cloud computing
C)mobile computing
D)data computing

Question 42

The ....................is defined as a set of activities performed across the organization creating as output of value to the customer.

A)development process
B)business process
C)quality process
D)customer focus

Question 43

A systems theory of organization sees the firm as a

A)network of resource flows
B)system transforming inputs into outputs
C)physical system managed by a manager using a conceptual system
D)All of the above

Question 44

_____ means that the manager spends his or her time dealing with exceptions or those situations which are out of control

A)relevant
B)management by exception
C)predictive reports
D)control

Question 45

....are specific to users' needs

A)System software
B)Application software
C)Assemblers
D)Compilers

Question 46

Which of the following is/ are operating systems

A)Windows
B)Unix
C)OS/2
D)All of these

Question 47

"MAN" stands for

A)Maximum Area Network
B)Minimum Area Network
C)Main Area Network
D)Metropolitan Area Network

Question 48

Which of the following is a network topology

A)LAN
B)WAN
C)MAN
D)BUS

Question 49

Which of the following is a type of network

A)Ring
B)Bus
C)Star
D)PAN

Question 50

VOIP stands for..........

A)Voice over IP
B)Video over IP
C)Viruses over IP
D)Virtual over IP

Question 51

In world today, most of the computers are :

A)Digital
B)Hybrid
C)Analog
D)Complex

Question 52

Physical structure of computer is called :

A)Software
B)Hardware
C)Human ware
D)All of these

Question 53

PARAM is an example of:

A)Super computer
B)PC
C)Laptop
D)PDA